Brilliant Co Reviews

Name: Brilliant Co
Rating: 4.42

4.4 Rating 234 Reviews

85 %

of reviewers recommend Brilliant Co

4.4

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Brilliant Co 1 star review on 15th March 2024

Sandra

Brilliant Co 5 star review on 24th July 2021

Marnie

Brilliant Co 5 star review on 16th July 2021

Maxine From Coomera, Gold Coast

Brilliant Co 5 star review on 30th April 2021

Anonymous

Brilliant Co 4 star review on 25th May 2020

Natasha Dohne

Brilliant Co 5 star review on 23rd August 2019

Lakshmi Dominguez

Anonymous

Anonymous // 01/01/2019

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“Very good prices”

Helpful Report

Posted 3 years ago

“Awesome service!! Fast delivery and the jewellery I ordered was exactly as they described. Had it in my hands less than 48 hrs after ordering. Brilliant Co..BRILLIANT”

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Posted 3 years ago

“Great quality ear rings. Arrived super-quick too.”

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Posted 3 years ago

“The delivery was surprisingly quick and easy to track with multiple options of how to deliver it straight to my house with safety considerations in play with wear to put it , as for the product itself I am extremely happy with my gorgeous rose gold ring in it's natural beauty when shone in the sun and have received so many comments of where I got it from and the price being extremely affordable . I would definitely recommend Brilliant Co to my friends for near future gifts for themselves and others :)”

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Posted 3 years ago

“Quick notification by email on expected delivery. Product as advertised delivered. Will shop again!”

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Posted 3 years ago

“I received my Sparkling Beez B Bug Dangle Earrings today and they are just beautiful. Thankyou for your quick service. Clare Davidson”

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Posted 3 years ago

“Thought I was getting a bargain but not so. One pair of earring was just a thin cheap plastic. Not worth half the sale price. The other pair were small when I expected long dangle earrings. As well I nearly gave up trying to open clasp. Only after much effort did I prise it open.”

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Posted 3 years ago

Hello Wendi, Thank you for reaching us. Thank you also for your honest feedback. We are sorry to hear that the items purchased were not up to your expectations. Our team has sent you an email to assist you further on this. Have a nice day. Regards, BCo Support

Posted 3 years ago

“Is the perfect birthday present for a friend. Great quality and as always excellent product and service.”

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Posted 3 years ago

“Bought my wife some pearl stud earrings and she was over the moon with them. Thsnks Brilliant Co”

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Posted 3 years ago

“Wow! Not only were they great items, but their chosen courier was super fast! Brilliant Co is based in NSW. I ordered on Monday afternoon and received it on Tuesday morning in QLD!”

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Posted 3 years ago

“Great quality earrings at a great price.”

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Posted 3 years ago

“Beautiful products, amazing online staff help, easy returns process. Easy to overspend on yourself. Definitely will shop here again”

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Posted 3 years ago

“Awesome collection, great specials and excellent service.”

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Posted 3 years ago

“Beautiful earrings I just wish they were a bit larger”

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Posted 3 years ago

Hello Maureen, Thank you for your honest and positive review. We hope to serve you again in future. Have a nice day :) Regards, Brilliant Co

Posted 3 years ago

“I had a problem with one of the products and offered my thoughts on it and was agreeably surprised at a positive outcome. I should also add that the item was delivered very quickly. The packaging team also had a sense of humour in adding a FRAGILE Handle with care for a silver cleaning cloth!”

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Posted 3 years ago

Hello Michael, Thank you for your kind words and we do apologise for the hiccup on our side. We will do our best to avoid such errors in future. We look forward to serving you again in the future! Regards, Brilliant Co

Posted 3 years ago

“Extremely disappointed with my purchase of 10mm white gold hoop earrings They barely fit over bottom of my lobes. More like earrings designed for a child. $99 including GST I expected they would be at least wearable not so..They are useless. A suggestion. Use photos of a model wearing earrings so customers can see items on a person”

Helpful Report

Posted 3 years ago

Hello there, We are sorry to hear that the earrings did not meet your expectation. We are more than happy to give you a replacement as these earrings come in 3 sizes, 10mm, 15mm and 20mm. You can also return them for a store credit or a refund. Thank you also for your suggestion. We will definitely do our best to improve. We have also sent you an official email. Do let us know which solution you prefer best. Have a nice day.

Posted 3 years ago

“Delivery time was outstanding, what in the world! Got here way before I thought they would, and before other packages that I bought before this order, so really good. Also, the process was very easy and they updated me with each step; really good service!”

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Posted 3 years ago

Dear Valued Customer, We really appreciate your kind words and we will continue to do our best to meet and exceed your expectations. Your positive feedback just made our day much better! We hope to serve you again in the coming future. Cheers! Brilliant Co

Posted 3 years ago

“Lovely pieces”

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Posted 3 years ago

“as a new customer i found that your product ,in my case earrings,was of excellent value.my first encounter was somewhat disappointing as it was through another company and took far too long for delivery.your direct service via toll was also excellent and can recommend your company to prospective customers”

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Posted 3 years ago

“Beautiful rings. I brought 3 and immediately went back online and brought another 2 once I saw the quality of the jewellery. Absolutely amazing stuff. So happy.”

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Posted 3 years ago

Brilliant Co is rated 4.4 based on 234 reviews