Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with them! My bills are sensibly less than the others before. No issues at all!”

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Posted 4 years ago

“easy change over and had no problems. Very easy to top my gas and electric up”

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Posted 4 years ago

“Quick and easy change at a better price”

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Posted 4 years ago

“The only billing system from an energy company that I’ve ever been able to make sense of. Great customer service - I had an error in my first bill, emailed them about it and it was all fixed within about 20 minutes. When I’ve tried to fix issues with other companies it’s taken weeks of endless phone calls. When I moved house I was thinking of starting with Look After My Bills but decided not to after seeing reviews of people who had been switched to cowboy companies who refused to fix problems. Really glad I went with bulb for the sake of my sanity even if it ends up being a few quid more expensive.”

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Posted 4 years ago

“Efficient and available with reminders for meter readings... not easy to talk to someone ( and I hate the bott) but if you need to speak you can do that online... whilst not the most competitive it’s not the most expensive.... go for the cheapest provider at your peril , I did then it went bust and I had a difficult time sorting my own provider out... Bulb was very easy to set up and the switch went smoothly”

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Posted 4 years ago

“Easy to deal with, good prices, and helped me switch easily.”

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Posted 4 years ago

“Quick and courteous response from support”

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Posted 4 years ago

“Smooth changeover. No problems when I changed to Bulb.I am very satisfied.”

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Posted 4 years ago

“very efficient service ,kept well informed regarding account.”

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Posted 4 years ago

“Great to do business with. Can actually speak to someone on the telephone if required and most helpful when you do. So easy to leave gas/electricity readings and response within 48 hrs. No problem at all.”

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Posted 4 years ago

“I regrettably left Bulb just over 12 months ago but I quickly changed back to Bulb when the charges (with the other company) increased £12 a month extra. I soon got back to bulb regretting ever leaving in the first place”

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Posted 4 years ago

“Fantastic company, very easy to use”

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Posted 4 years ago

“I switched to Bulb and I am happy.”

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Posted 4 years ago

“Really pleased with the service so far. Monthly bills help us keep track of our energy usage and budget. One tariff means we know where we are without pondering the benefit of fixed price or some other carrot. And that one tariff is very reasonably priced, plus its all green. What's not to love?”

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Posted 4 years ago

“Bulb seem a great company to deal with. Although I haven't spoken to them on the phone, all their emails are clear and friendly written to make it clear whats going on. The bills are straight forward and to the point. Their app on the phone makes it really easy to submit meter readings and check quickly your account balance. All that whilst knowing your helping the planet with green energy.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

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Posted 4 years ago

Hi Ras, Thank you for leaving us a review. Sorry that it has been hard to contact us. You can always email us on help@bulb.co.uk, call us on 0300 3030 635 or get in touch on social media (Facebook, Twitter or Instagram) private messages too. We are glad the switch went smoothly and that you chose us. Thanks, Mel

Posted 4 years ago

“Brilliant service, so glad I swapped.”

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Posted 4 years ago

“Only been a customer for 3 months but I am very impressed with Bulb very efficient and informative”

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Posted 4 years ago

“Easy set up . Easy to manage .”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews