Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 3,029 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 27th July 2025

Andrea

Button & Sprung 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with Swaledale mattress. It’s very comfortable and luxurious.”

Helpful Report

Posted 6 years ago

“Very friendly and helpful staff in the showroom, good communication and I'm thrilled with my new base and mattress. All together, a great experience.”

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Posted 6 years ago

“The service at Button & Sprung is second to none. I spent a while deliberating about fabric options - the team were on hand to guide me through the process. In the end I decided on the Perendale Mattress, and am now experiencing a delightful nights rest. The mattress perfectly contours to my body, giving me amazing support. Getting an adequate (dreamy) night rest has done wonders for my relationship! I'll be sure to recommend to friends & family.”

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Posted 6 years ago

“Good service, clear pricing that is fair, sometimes it is hard to find a product that is simple and well designed . Here I found it. Good choice of fabrics, and again the pricing is clear.”

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Posted 6 years ago

“The customer service that I received at the show room was fantastic. It made bed shopping a really enjoyable experience. The quality of the finished product is great.”

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Posted 6 years ago

“Finally I can sleep well without any backache.”

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Posted 6 years ago

“Great service, delivery was efficient and friendly”

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Posted 6 years ago

“We had our two new beds delivered 10 days ago and are absolutely delighted with them. The spare room bed has now had guests who can vouch for the comfort and we are still laughing about the difference between our new bed and the ancient flat-pack we had before! We enjoyed the whole experience of visiting the showroom in London and choosing our models, mattresses and fabric. We love the look, finish, fabrics and especially the ideal height of these beds from the floor. They were delivered on time and efficiently assembled by two very capable and polite lads. All a very positive experience.”

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Posted 6 years ago

“What is there not to like? From helpful advice over the phone to excellent delivery and setting up, and of course the superb quality. We have a Superking Teesdale mattress and Jasmine bed frame. The mattress is zip and link and made all the difference getting it up the two flights of stairs and you don't notice the join. After just one night oh what a difference; it's worth every penny and more.”

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Posted 6 years ago

“I had a problem with the mattress I bought and they immediately sent an expert to check it. After detecting the problem, they sent me a new mattress. All in all the service was absolutely fantastic both at the show room, delivery and customer service by email. Oh, and I also love the beds!”

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Posted 6 years ago

“They do what they say on the tin - make good mattresses and allow you to return if it doesn't work. We chose a mattress we thought would suit us but then, after about 70 days decided it was't quite us - we had not made the effort to visit the showroom when choosing. We then did visit, had a very relaxed time trying the mattresses and enjoying the coffee and hospitality, decided (surprise - we agreed!) on what we did need which turned out to be firmer. B&S then exchanged the mattresses and we are extremely happy with the result.”

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Posted 6 years ago

“Very good knowledge of fabrics and wide fabric choice. Thorough about checking our bed would fit.”

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Posted 6 years ago

“Personable Gave us options rather than the hard sell Accommodated tight delivery date Charming delivery guys”

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Posted 6 years ago

“Everything that I purchased from Button & Sprung has been of excellent quality and was reasonably priced. However, I believe it is their customer service that has truly made me happy.”

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Posted 6 years ago

“Very helpful lady who answered my questions about the various swatches. Very efficient delivery and assembly men. The bed frame is very solid and well made. It looks super and most comfortable. Very happy!”

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Posted 6 years ago

“Very smooth and hassle-free ordering experience. Delivery and assembly was equally, if not more, efficient and timely. Thank you, team!”

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Posted 6 years ago

“Excellent customer service in store. Lovely item. Great delivery team. Perfect.”

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Posted 6 years ago

“The showroom was excellentand staff were really knowledgable and helpful. Delivery was on time and service was friendly and efficient. The bed itself looks brilliant and mattress is extremely comfortable. Can’t fault it! Also like the sock - looking forward to the other..!”

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Posted 6 years ago

“The perendale mattress is absolutely fantastic - the best I have ever slept on. It is firm yet allows your body to mould into it to some degree. I can honestly say that I have never had such a good night sleep in my life. I want to go to bed and read, sleep and stay in it! It is so enticing and I a glad I have got it in time for this winter. I can't recommend this product enough.”

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Posted 6 years ago

“From the first contact by phone, and on my subsequent visit to the showroom, I found all of the staff extremely helpful and knowledgeable. The delivery was very efficient and at the time I had requested, and I am very pleased with the end product. It looks lovely and is very comfortable.”

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Posted 6 years ago

Button & Sprung is rated 4.9 based on 3,029 reviews