Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,983 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery earlier than expected, delivery guys very quick to assemble bed. Love the colour of the base and looks good quality.”

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Posted 7 years ago

“Excellent communication, personalised service. Great delivery team & a beautiful bed! Happy customer!”

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Posted 7 years ago

“Timely professional service and great product”

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Posted 7 years ago

“Delighted with our new bed! It's well made and shouts quality! Good friendly communication throughout the buying process. Bed turned up on time as agreed and delivery guys assembled it in no time. Would definitely recommend Button & Sprung for quality and service.”

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Posted 7 years ago

“Good service and good product.”

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Posted 7 years ago

“Bit late writing my review - been asleep :-) Lovely well made comfy mattress. Kept informed through out of delivery which was postponed for a week but not really a problem. Very helpful company and there are not many when you have a query the top man rings you back - thank you Adam. Wouldn't hesitate to recommend them”

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Posted 7 years ago

“We are thrilled with our single Drysdale mattress which is blissfully comfortable. I love that it is British made from natural materials. Also the service we received was very helpful. Thank you!”

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Posted 7 years ago

“We love our new bed - it's even better than we'd hoped and makes our whole bedroom look and feel amazing. The delivery service was fantastic too and the guys who built the bed were faultless. Thank you!”

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Posted 7 years ago

“The customer service was great. My bed was delivered earlier than expected and they took my mattress away to recycle it as a good favour since I didn't order a mattress from them.”

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Posted 7 years ago

“After our Dux bed died after the guaranteed 20 years, we wanted to replace it, but as the only outlet is in central London we didn't want to have to drag all the way there to choose a bed. I think the market had moved past us and they were only really interested in a higher end than us. Luckily, I found a newspaper article on the internet featuring Adam talking about mattresses. It was clear from what he said that he really knows what's he's talking about so I looked up the website and rang him for advice. We had a great chat and he was incredibly helpful and realistic in his recommendations. As we're out of town, we decided to replace a double bed in a spare room to see how that would work for us. It worked beautifully, and now we have two B&S beds, one bespoke, and are thrilled with them. The service was impeccable, the price realistic (unlike Dux) the two gentlemen who delivered the beds & divans were a delight as was everybody we dealt with at B&S. Nothing was too much trouble, and If you want to get what you want, when you want it, great value for money and gold star service, choose Button & Sprung.”

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Posted 7 years ago

Hi Sandra, thank you so much for your review, and for sharing your story with us. It's great to hear you are so happy with your beds and mattresses, and also with your experience with us overall. If there's anything else we can help with in the future, please let us know. We hope you enjoy your new bed and mattress! Hannah

Posted 7 years ago

“I purchased the Galway Double Mattress a couple of months ago & it is pure bliss! Coupled with the first class service we received, I would have no hesitation in recommending Button & Sprung to my family & friends.”

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Posted 7 years ago

“Excellent service & product. Thankyou B & S. We would recommend you for sure.”

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Posted 7 years ago

“I like my bed. However I'd expect a more customised service. When I was ordering the bed I asked the Buttons to be made of a different fabric . Unfortunately it wasn't an option.”

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Posted 7 years ago

Hi Maya, Many thanks for your review and feedback. We try our very best to offer a customised service, which we hope are reflected in the numerous options we do offer our customers. However, we also appreciate there are things we do not currently offer, which are often due to restrictions with our manufacturing process. Your feedback is much appreciated, and we will be sure to pass it on to our manufacturing team to see how we can offer even more of a customised service going forward. Hannah

Posted 7 years ago

“Helpful throughout the sales process and accommodating around delivery. Friendly and considerate delivery men and a really fantastic bed with extremely comfortable mattress. I can't fault them!”

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Posted 7 years ago

“Great service and lovely bed. Very pleased!”

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Posted 7 years ago

“Speedy and efficient delivery and construction. Really pleased - thank you to the team.”

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Posted 7 years ago

“excellent delivery, website easy to use and very helpful”

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Posted 7 years ago

“Excellent communication from the start! delivery were stars and so friendly and customer service adapted to my delivery timescales with building work this end.”

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Posted 7 years ago

“From the moment we walked into the show room, we have been nothing short of massively impressed with the service, culminating in the ultimate comfort of one of their very fine mattresses.”

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Posted 7 years ago

“Great service, great product, great delivery - what's not to like??!!”

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Posted 7 years ago

Button & Sprung is rated 4.9 based on 2,983 reviews