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Button & Sprung Reviews

4.9 Rating 3,029 Reviews
99 %
of reviewers recommend Button & Sprung
Read Button & Sprung Reviews

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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We had our two new beds delivered 10 days ago and are absolutely delighted with them. The spare room bed has now had guests who can vouch for the comfort and we are still laughing about the difference between our new bed and the ancient flat-pack we had before! We enjoyed the whole experience of visiting the showroom in London and choosing our models, mattresses and fabric. We love the look, finish, fabrics and especially the ideal height of these beds from the floor. They were delivered on time and efficiently assembled by two very capable and polite lads. All a very positive experience.
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Posted 6 years ago
What is there not to like? From helpful advice over the phone to excellent delivery and setting up, and of course the superb quality. We have a Superking Teesdale mattress and Jasmine bed frame. The mattress is zip and link and made all the difference getting it up the two flights of stairs and you don't notice the join. After just one night oh what a difference; it's worth every penny and more.
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Posted 6 years ago
I had a problem with the mattress I bought and they immediately sent an expert to check it. After detecting the problem, they sent me a new mattress. All in all the service was absolutely fantastic both at the show room, delivery and customer service by email. Oh, and I also love the beds!
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Posted 6 years ago
They do what they say on the tin - make good mattresses and allow you to return if it doesn't work. We chose a mattress we thought would suit us but then, after about 70 days decided it was't quite us - we had not made the effort to visit the showroom when choosing. We then did visit, had a very relaxed time trying the mattresses and enjoying the coffee and hospitality, decided (surprise - we agreed!) on what we did need which turned out to be firmer. B&S then exchanged the mattresses and we are extremely happy with the result.
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Posted 6 years ago
Very good knowledge of fabrics and wide fabric choice. Thorough about checking our bed would fit.
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Posted 6 years ago
Personable Gave us options rather than the hard sell Accommodated tight delivery date Charming delivery guys
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Posted 6 years ago
Everything that I purchased from Button & Sprung has been of excellent quality and was reasonably priced. However, I believe it is their customer service that has truly made me happy.
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Posted 6 years ago
Very helpful lady who answered my questions about the various swatches. Very efficient delivery and assembly men. The bed frame is very solid and well made. It looks super and most comfortable. Very happy!
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Posted 6 years ago
Very smooth and hassle-free ordering experience. Delivery and assembly was equally, if not more, efficient and timely. Thank you, team!
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Posted 6 years ago
Excellent customer service in store. Lovely item. Great delivery team. Perfect.
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Posted 6 years ago
The showroom was excellentand staff were really knowledgable and helpful. Delivery was on time and service was friendly and efficient. The bed itself looks brilliant and mattress is extremely comfortable. Can’t fault it! Also like the sock - looking forward to the other..!
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Posted 6 years ago
My bed is even more comfortable over a year on from delivery and has given me many nights of improved sleep! Also unlike most furniture deliveries the service and politeness of the staff was also excellent !
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Posted 6 years ago
The perendale mattress is absolutely fantastic - the best I have ever slept on. It is firm yet allows your body to mould into it to some degree. I can honestly say that I have never had such a good night sleep in my life. I want to go to bed and read, sleep and stay in it! It is so enticing and I a glad I have got it in time for this winter. I can't recommend this product enough.
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Posted 6 years ago
From the first contact by phone, and on my subsequent visit to the showroom, I found all of the staff extremely helpful and knowledgeable. The delivery was very efficient and at the time I had requested, and I am very pleased with the end product. It looks lovely and is very comfortable.
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Posted 6 years ago
We love the bed and it looks great! Thank you for a fantastic, personal and efficient service.
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Posted 6 years ago
Like falling asleep on a cloud. Couldn't be happier, thank you for your help, prompt service and amazing mattress.
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Posted 6 years ago
Button & Sprung, a brand associates with quality of product and service. Purchased Galway mattress firm one & Foxtail bed frame. Still a believer of firm mattress better for your back. Constant comfort & luxury. Have to mention the sales lady Sophia and the guy who I haven't got the name, both super friendly and lay back style when visited showroom on a Sat. No rush. Gave me plenty of time and product info. An instant like of the brand image. Then 2 delivery guys again did a great job moving the bed frame and super king size mattress to my upstairs bedroom. It was indeed a hard work. Shoes politely removed w/o asking. Total experience matched expectation. Will no doubt recommend to all. Wish there's customer royalty program though & mattress for kids :)
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Posted 6 years ago
Superb looking bed, assembled and ready to use! Very stylish design.
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Posted 6 years ago
We visited the showroom before we ordered it .The staff in the show room were so friendly and helpful. After a long search (comparing with other companies) we came back for a second visit, we bought our bed. The communication was excellent we received our bed even before the expecting date. Driver and assembling guys were super efficient. The Perendale mattress is so comfortable, makes us sleep so easily and deeply.. We highly recommend their mattress!!!
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Posted 6 years ago
Excellent communication and fantastic customer service! We visited the show room and we met with the team which is fabulous! Everything was explained to us in a good detail and the were happy to answer all of our questions!
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Posted 6 years ago
Button & Sprung is rated 4.9 based on 3,029 reviews