Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.93

4.9 Rating 3,196 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th December 2025

Anonymous

Button & Sprung 5 star review on 12th December 2025

Elena

Button & Sprung 5 star review on 23rd November 2025

Suzanne

Anonymous

Anonymous // 01/01/2019

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“The ottoman bed is superb. There is loads of storage space and an easy mechanism for lifting the mattress to access the space. Love the Daisy headboard in grey.”

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Posted 6 years ago

“We searched a long time for an Ottoman base that sat flush with the side of the mattress. I am glad we persevered until we found Button & Sprung, as we are very happy with the workmanship and quality. The choice of fabrics and headboard style means you can have exactly what you like.”

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Posted 6 years ago

“Excellent service at the showroom and this continued throughout the purchase process and delivery. The bed and mattress are absolutely superb quality.”

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Posted 6 years ago

“The bed is exactly as expected, the style is perfect and the fabric sumptuous. As a designer I rely on suppliers and am very happy with the bed and the service from Button and Sprung!”

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Posted 6 years ago

“Excellent quality and amazing service. Fantastic!”

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Posted 6 years ago

“Amazing service, from order to delivery - and the two lovely guys who delivered the mattresses took away all the packaging and the old mattresses.”

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Posted 6 years ago

“Our bed is beautiful, very happy with our puchase. Excellent, responsive customer service.”

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Posted 6 years ago

“I had an a 15 year old vi-spring bed and it was time for a renewal. Having seen Button & Sprung in various magazines I took a look at not only the styles of beds but mattresses too. The expertise of the staff was very impressive as were the designs of the beds so much so it was difficult to choose! My bed looks fabulous and my mattress is excellent”

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Posted 6 years ago

“Service was excellent. Your fitters were really polite and extremely helpful.”

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Posted 6 years ago

“So far we are happy with the choice recommended, and enjoying our sleep with our new mattress. Quality is good and the finish looks nice. Headboard is really impressive. Our only gripe is the shade is quite a bit darker than the sample we were sent. So would advise a stock cutting of the fabric that you select before you confirm your order.”

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Posted 6 years ago

Hi Sharon, Many thanks for your review, and I'm sorry to hear the fabric is not quite as you were expecting. We just left you a voicemail - would you be able to send us a photo of the bed colour next to the sample you received? We can always send you a second sample if you don't have the first anymore. We can then take a look into this for you and see if it's within the normal tolerance for shade variation. Kind regards, Hannah

Posted 6 years ago

“Helpful and professional advice when we ordered our bed. At delivery quick and competent installation, left everything clean. The bed is comfortable and looks good, something to have for a lifetime.”

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Posted 6 years ago

“Great product great build quality delivery was hassle free”

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Posted 6 years ago

“Delivery staff went above and beyond to get the mattress up into our attic room and I have woken up every morning pain free in my lower back thanks to the soft but firm quality of the mattress. Very happy indeed.”

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Posted 6 years ago

“The whole ordering and delivery process was very straightforward. Button and Sprung contacted me to confirm my order and then it was a few weeks whilst my order was made. I'm delighted with the items delivered. I have given them four rather than five stars because the delivery date was left quite up in the air until the week it arrived, which may be problematic for some people who find it difficult to take time off work.”

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Posted 6 years ago

“Good customer service, kept informed of purchase and hen my order had arrived, it was delivered very soon after. Excellent quality product.”

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Posted 6 years ago

“The bed is superb. love the nights sleep now.....so comfortable.”

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Posted 6 years ago

“Prompt response to queries, plenty of opportunity to try individual mattresses out, no hard sell, delivery as requested and planned and a very comfortable mattress.”

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Posted 6 years ago

“Sales staff at showroom were very helpful in us choosing the right bed. Once it arrived, bed looks good and feels strong. Delivery was well coordinated, and the team put it all together very efficiently on delivery.”

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Posted 6 years ago

“Very prompt and efficient. Always kept me in touch”

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Posted 6 years ago

“Beds and sales service excellent - very slow delivery times and the after service not great had to continually chase ....could do better. Love the products have brought 3 beds from them.”

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Posted 6 years ago

Hi Daphne, Many thanks for your e-mail, and so glad to hear you love your three beds from us. I'm sorry that the lead times were slower than you would have liked. We are doing our best to improve our lead times, and you'll now that these are slightly shorter than when you ordered. We will also look into how we could improve our after service, and if you have any of your own ideas, we'd love to hear them! Thanks again, Hannah.

Posted 6 years ago

Button & Sprung is rated 4.9 based on 3,196 reviews