Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.93

4.9 Rating 3,095 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy experience - my daughter loves her new bed and it is super comfortable. The ordering and delivery process were excellent and the fitters were really helpful too when they came to install the bed - would definitely recommend.”

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Posted 10 months ago

“Very pleased with my new bed and mattress. Both stylish and comfortable. The advice in the shop and time given to help me decide was really good. The bed is for a newly converted loft. The delivery guys did a great job of getting the bed and mattress up two flights of stairs without marking any newly painted walls and woodwork and assembled the bed quickly and efficiently. All the customer service from sale to delivery has been exemplary. I would definitely recommend Button & Sprung to family and friends.”

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Posted 10 months ago

“Very easy to deal with and the bed we ordered was delivered by a very friendly assembly team. Bed is fantastic quality.”

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Posted 10 months ago

“Great Service. Team delivered, allowed me to view packaging prior to opening to ensure no damage. Built bed in under 30 minutes. Great quality. ASked me to review the build before they left, and took all packaging away. Highly recommended.”

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Posted 10 months ago

“Very good customer service,”

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Posted 10 months ago

“100% recommend. Easy to order and very helpful with delivery. Excellent company for communication”

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Posted 10 months ago

“Refreshingly positive customer service and efficiency from Button & Sprung, from being shown around the showroom to helpful follow-up answers to queries and then great delivery and construction from the team. Thank you.”

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Posted 11 months ago

“Simply beautiful! Didn’t even go to the show room. Recommended by a friend and went straight online . We like what we saw online , placed an order and waited a few weeks for delivery and we were stunned by the quality and look of the bed. My daughter loves her new bed and our friends as well! In fact we have shared the website link to a couple of friends already. Thank you for putting a smile on our faces specially the little one !”

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Posted 11 months ago

“The mattresses are comfortable and made out of natural materials which we really like. The delivery service was very good - the movers were meticulous and prompt. We recommend!”

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Posted 11 months ago

“It was great visiting the show room, there's a lot of choice and the staff let you get on but are always there if you have questions. Delivery and assembly was really smooth.”

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Posted 11 months ago

“Stephane at the Battersea store was super helpful, particularly in taking the time to advise on what mattress met our needs. Delivery was smooth and on schedule. An excellent buying experience overall. Thank you.”

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Posted 11 months ago

“Lovely showroom, lovely product (as good as it gets) and lovely service.”

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Posted 11 months ago

“Very good customer service in showroom, arranging delivery and from the delivery team. Not long enough to really vouch for mattress but so far so good; it is just as expected and a huge improvement on what we had.”

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Posted 11 months ago

“Paul and his team really care and take pride in their business. Great customer service. I really needed three mattresses in a hurry, and within an hour my issues were solved and three mattresses delivered perfectly on time, thank you!”

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Posted 11 months ago

“I am the biggest fan of Button & Sprung. I’ve now bought 3 beds and a mattress. This time they used a fabric I’d chosen and sourced it for me and it is amazing. The best customer service, beautiful products and no high-lo pricing gimmicks. 5 stars every time!”

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Posted 11 months ago

“Excellent service from Button & Sprung from placing my order right through to delivery. The delivery team arrived at the start of a 2 hour time slot I'd been provided and the bed was assembled very quickly. I would definitely purchase from this company again.”

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Posted 11 months ago

“Perfect bed, so easy to design and great customer service. Thank you for our dream bed!”

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Posted 11 months ago

“Really good customer care with updates on delivery and confirmation they’d be able to deliver with tight access to the property. Delivery team were fantastic and had it put together in no time. Looks great. Would definitely recommend.”

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Posted 11 months ago

“Fantastic service from Button and Sprung. I would really recommend their products and their service is top rate!”

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Posted 11 months ago

“Dear Button & Sprung Team, I am writing to express my sincere thanks for the excellent service I received during the purchase of my new bed. From start to finish, the experience was smooth, professional, and truly enjoyable. The team at your store was incredibly helpful in guiding me through the selection process, offering valuable advice, and ensuring I found the perfect bed for my needs. Your knowledge of the products and attention to detail made all the difference, and I felt well-supported every step of the way. I am very happy with my purchase and will definitely recommend Button & Sprung to friends and family. Thank you again for making this a seamless and positive experience.”

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Posted 11 months ago

Thank you Kam! :)

Posted 11 months ago

Button & Sprung is rated 4.9 based on 3,095 reviews