Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.93

4.9 Rating 3,013 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 9th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new bed, its so comfortable and feels very luxurious. You can see and feel the quality. Very happy customers.”

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Posted 1 year ago

“very confortable”

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Posted 1 year ago

“Helpful, informative and easy to order.”

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Posted 1 year ago

“Customer Service was quick to response to my request. The Bed was delivered the next day to our satisfaction. I recommend this store to my friends and family.”

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Posted 1 year ago

“Unfortunately delivery of the bed came without the mattress. The delivery drivers left without saying if they were returning with the mattress and so I had to contact the office and stay home for several hours for them to return. There was also a personal hygiene issue that left my bedroom smelling particularly unpleasant. The products themselves were fine, the service in terms of delivery left much to be desired.”

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Posted 1 year ago

Hi Lisa, Thanks for taking the time to leave us a review. I'm so sorry to hear about your experience - it doesn't sound like us! I'm going to check in with our delivery team to find out what happened, and follow up with you via email. All the best, Sophia

Posted 1 year ago

“Amazing quality”

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Posted 1 year ago

“It took few nights to settle with the mattress but it’s an absolutely lovely mattress.”

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Posted 1 year ago

“Button & Sprung made a Jasmine bed for my client in a bespoke fabric and the bed was well made and beautiful. But the most remarkable thing was the service - we had to delay delivery twice due to the bedroom not being ready and nothing was too much trouble and they were very accommodating. Would recommend to more clients.”

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Posted 1 year ago

“Lovely mattress, exceptionally helpful, understanding and accommodating staff. Very comfortable bed too. 😴”

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Posted 1 year ago

“Super happy with the double mattress and divan base we bought at Button & Sprung. The staff were incredible helpful and it was great to spend time at the store testing different mattress models and choosing fabric for the divan. The bed was delivered on time by a very careful and considerate team. The bed is super comfortable and we love it. Would highly recommend.”

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Posted 1 year ago

“Martin, Stefan, and the team at Button & Sprung make buying a new bed such a pleasurable experience. With such a wonderful showroom where you can take your time trying out various mattresses, the whole process is made easy. The whole ethos of the company knocks spots of some of the larger companies that hide behind their names, Vispring as an example. I would always buy from Button & Sprung now and can't recommend them highly enough. What you try out in the showroom is exactly what you will get and there is a lot to say for that. Thank you Button & Sprung”

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Posted 1 year ago

Hi Suzi, Many thanks for the lovely review. I will ensure passed onto Martin and Stefan :) We hope you enjoy your mattress for many years to come! All best, Sophia

Posted 1 year ago

“Very pleased with B&S and will not hesitate to order again. The samples were sent promptly and the cards describing each bed were very helpful in making a decision that best fitted with the room. Brilliant delivery from very courteous staff.”

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Posted 1 year ago

“Great product and wonderful service. Loving our new bed!”

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Posted 1 year ago

“The staff were all helpful sending emails to make sure the headboard would fit around the stairs as it was a king size. The delivery men were earlier than the time slot given which was a bonus. They quickly assembled the bed with no fuss at all. I would thoroughly recommend button & sprung 5 star service”

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Posted 1 year ago

“Excellent. Ordering simple. Delivery and assembly excellent as usual.”

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Posted 1 year ago

“Good communication throughout, bed was installed quickly and everybody was helpful when we needed something.”

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Posted 1 year ago

“We visited the lovely London Showroom ~7 months ago. There are plenty of beds to look at and try out, also you can touch and feel all the possible fabrics. We ended up ordering the bed (Primrose) on the spot. Everyone we interacted it was really nice and helpful, and helped us with the finance option as well. Everything went smoothly with delivery and the 2 men carried up and assembled the bed in to time. We've been using the bed for 6 months now and are really happy with the purchase.”

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Posted 1 year ago

“Excellent service and delivery men were careful with our newly painted house. We're in the middle of major house refurbishment so will not be able to try the beds out until end September/October.”

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Posted 1 year ago

Hello and thank you for leaving us a review, I'm glad you appreciated the service and delivery :) I hope all goes well with your home refurbishment and do come back and revise the review when you've had a moment to try the beds! Have a lovely evening. All best, Sophia

Posted 1 year ago

“Fantastic customer service and the best bed I have ever slept on!”

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Posted 1 year ago

“Gorgeous bed.”

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Posted 1 year ago

Button & Sprung is rated 4.9 based on 3,013 reviews