“The bed we've ordered for our baby is perfect, only took the delivery way too long, almost 2 months for delivery to Belgium. It's a pity, caused us some stress.”
“There was a mess up with the shipment and delivery of the items we've ordered. However, bygge bo customer service was on the ball to rectify the error and track what happened to my parcels. Also, one of my orders was changed due to unavailability. I wasn't notified about the changes until I noticed it and rang customer service. I wasn't given an option to cancel that order, they just replaced it without asking me. Its only a small issue, but still.”
“Whoever you are using as your courier is appalling. The parcel came battered and ripped, with some of the internal boxes ripped open because of how roughly the package was handled and transported. The main box was also a reused box and very poorly sealed by whoever did it in your warehouse.”
“The Bygge Bo team was extremely helpful throughout the process and reached out multiple times proactively to help with some small challenges we were having. Would absolutely recommend them with friends and family!”
“Purchased a Snuz cot on 25 March last. Was damaged in transit. Replacement part delivered first week of April, some of the fittings missing. To date due to gross inefficiency on part of supplier (incorrect documenation for customs)we are still waiting for parts . Possibly we will get them in another 5 working days. In the meantime we have e no cot.”
“I ordered via phone and got a email to make payment. Brilliant service with a really good payment system. Link shows you your products selected and then you make payment via a secure service. One of the best payment functionalities I’ve come across”
“Terrible experience so far - and product hasn’t arrived. We told it would be 2-3 day delivery. It has now been over 5 business days. I have tried to contact via phone on website, email and online portal. No one answering, no one replying. Terrible service. We also need the product urgently and went with this company due to their delivery time, never again.”
“ByggeBo has a lovely selection of practical but pretty weaning products & that’s what attracted me to their online shop.
More importantly, I found their online customer service to be wonderfully accommodating and helpful.”
“To be honest I’m not happy about how everything went! I bought my baby’s nursery two month ago till today did not receive anything! I’m very despondent because I had to reschedule everything else!”
