Login
Start Free Trial Are you a business? Click Here

Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
Visit Website

Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

Write Your review

Customer service at Calumet is always exceptional. It is the only place I feel I can go and discuss my requirements and receive impartial advice without being sold the latest target product that has to be pushed that week.
Helpful Report
Posted 10 years ago
When I phoned to make the initial enquiry about a new camera, Emma was very helpful and offered to keep one aside for me until I could come in for it. Kat served me when went in and she was really friendly and helpful. I took advantage of the fantastic 24 months interest free credit offer and Kat helped me through the application. The shop was clean and tidy and all members of staff were friendly. Usually I would buy camera equipment online as the prices are more competitive but Calumet was selling the camera I wanted for the same price as Amazon so I would definitely consider shopping with Calumet again!
Helpful Report
Posted 10 years ago
Recently visited the Birmingham store and was served by Tom whose helpfulness, patience and product knowledge were second to none. When I'm investing in photographic equipment, I very much value that customer relationship.
Helpful Report
Posted 10 years ago
First time in the shop, everyone I had dealings with was very well informed and helpful. Will return in the future.
Helpful Report
Posted 10 years ago
Best price on line and delivered the next day, you can't ask for more!
Helpful Report
Posted 10 years ago
A really painless procedure and delivery in LESS than 48 hours. Would recommend this company to one and all. Thanks
Helpful Report
Posted 10 years ago
Perfect,perfect,perfect. Super deals.
Helpful Report
Posted 10 years ago
Have to say I was extremely impressed with the service. Next day delivery and hassle free. Would definitely use this company again.
Helpful Report
Posted 10 years ago
Great range of equipment in stock and excellent service. The interest free finance options and price match promise make the difference.
Helpful Report
Posted 10 years ago
Having recently bought a Nikon body in-store at Drummond Street and been, as ever, very happy with the staff there, I now have the opposite experience with an online purchase, made last week (Profoto B2 kit plus boxes). Not only was the kit tagged as available but I was told it would be at Drummond Street within 3 days. Before going over to pick up the kit I called a few minutes ago and a helpful, pleasant guy on the phone explained it was not and inference being that just because the website guarantees availability, reality means something quite different. As a private customer I pay a premium to shop with Calumet (I also buy through a corporate account and have done for many years). Can say as a private customer, unimpressed with Calumet online. You asked for a review - this is it.
Helpful Report
Posted 10 years ago
friendly helpful professional service
Helpful Report
Posted 10 years ago
just what it said, good product and fast delivery. Reliable shop. Thanks
Helpful Report
Posted 10 years ago
I arrived at the store and was instantly in awe of the equipment available, as a beginner entering a whole new world i initially felt somewhat intimidated but was soon on my way to making the purchase i had come for! My thanks to Lesley for treating me as a novice in need of guidance, giving me just the right amount of information without blinding me with science and technical jargon.
Helpful Report
Posted 10 years ago
Excellent service - I ordered the wrong item online, phoned them up and they corrected it for me. Delivery was prompt. Happy to recommend.
Helpful Report
Posted 10 years ago
Have dealt with Calumet on a number of occasions. Always great to talk to on the phone and orders turn up within time promised.
Helpful Report
Posted 10 years ago
The tablet arrived very promptly but not used yet as it is a present
Helpful Report
Posted 10 years ago
I've been a regular Calumet customer for several years and the service has always been spot on, staff both at the sales counters and the rental counter are exceptionally friendly, knowledgeable and always going the extra mile to try and help. I may be able to get a "cheaper" deal online, but I value the great customer service and quality of products I get from Calumet above the pure pricing consideration, and that strategy has served me well long term. Calumet discount schemes for account holders, rental equipment loyalty cards and promotions of special price reductions are also very useful. I'm particularly impressed by staff at Drummond Street, the shop I mostly use (in addition to occasional phone/website orders from Calumet). Both rental and sales staff are always happy to take time for a chat about the equipment purchased and are happy to advise on the best solution, rather than simply go for the quick sale. Not and easy thing to do in a cut-throat retail environment, hope you'll continue with the fab service-led approach. Cheers Calumet!
Helpful Report
Posted 10 years ago
You cant beat the experience,helpful and friendly staff in store. However the last three orders I have made, not one has arrived when promised and for two of the orders I was waiting 3 months and 1 month ( I was told 1 week and 2 weeks!!) This isn't store staff fault, but a real issue is occuring to the point where I am seriously considering not ordering again.
Helpful Report
Posted 10 years ago
Excellent advice and service as always
Helpful Report
Posted 10 years ago
Very courteous, knowledgable and helpful. Nothing too much trouble. Great service.
Helpful Report
Posted 10 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews