Calumet Photographic Reviews

Name: Calumet Photographic
Address: Bradbourne Drive, Milton Keynes
Rating: 4.57

4.6 Rating 6,795 Reviews

89 %

of reviewers recommend Calumet Photographic

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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Calumet Photographic 5 star review on 28th July 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my only stop for reliable photographic material. I shop online with ease and delivery is always timely. Keep up the great work!”

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Posted 10 years ago

“Speedy and efficient. The item arrived just as described at the time promised by the company. Hope to do more business with them. Thanks.”

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Posted 10 years ago

“Query sorted in seconds brill”

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Posted 10 years ago

“Staff at the Birmingham store 100%. Would use Calumet again in the future.”

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Posted 10 years ago

“Excellent Service!”

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Posted 10 years ago

“Rang to reserve a lens , confirmed, then collected 2 hours later, as anticipated. No problems and a competitive price. Good service, well done!”

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Posted 10 years ago

“Hi, where do I start, I've been a customer of Calumet for many year, even back as far as the KJP days, yes I spot a couple of people still there in Drummond Street since then! I love the convenience of your Drummond street store, on site parking, getting what I need for my day to day existence as a professional photographer, a credit account etc.... I'm not sure what is going on behind the scenes at Calumet HQ or whether any of this has any links to the failure of the US business, but I have noticed a distinct worsening of the service and more or less everything over the last year, and have waiting for a forum like this to let someone, anyone know from a pro photographers point of view. To start, the store is wonderfully stocked.... with things the normal pro photographer doesn't want while I am forever waiting on back orders for things the other stories, Teamwork, Flash Centre, Pro Centre have in stock daily. I'm also finding I being sold cheap 'crap' and I'm sorry to use this word 'own' brand stuff imported from China. I get the distinct feeling you are turning into more of a Jessops (look what happened to them!) for pro's, rather than a store I can go to for all my needs. Okay, some of your bags etc are good, but stands, video rigs, need I go on, are of rubbish quality and break far quicker. When I come in for a manfrotto stand, I'm told you have one or two and have to back order anything else! TFC had one there and then to quote a need I had a week or so ago. Secondly, training, its looking like this has gone out of the window. you had one guy in the store who knew what things were about and mad it evident to me he was looking to be a photographer rathe than working in Calumet. I have spoken tho some staff, and their knowledge, especially working in a supposed Pro photographer's store was shocking. I may as well have asked my wife to describe some of the products etc. Finally, the credit accounts. Well, the 15 days given before I receive a phone call chasing money, then having my account stopped in store I don't really know why you bother. When i'm there trying to buy something, and I'm told in front of other customers, your accounts on hold as you haven't paid, sounds like I haven't paid for months! I'm assure you know clients don't pay their photographers in 15 or even 30 days! And at least give us some slack. I appreciate your suppliers since the US failure are probably not giving you a very good credit deal. If this is the case, just get rid of them and get us to pay on our credit card there and then, perhaps with a slight discount to encourage us to shop with you. hopefully, this feedback won't just disappear into the ether of ranting customers, but I think unless something positive is done soon, you may be going the way of the US store. And that would be a travesty for the UK photo market. Phillip Waterman.”

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Posted 10 years ago

“Dissappointed that my account had been put on hold - it seems I hadn't used it in the last 2 years - however I had used it for the previous 30 odd years so should have been informed - I could have been put in a difficult situation if I'd needed to buy some equipment in a hurry – these PR reviews give a great semblance of humanity but it needs to go a tad further”

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Posted 10 years ago

“Quick and secure delivery, very happy with service and professionalism with telephone customer service and Drummond Street staff.”

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Posted 10 years ago

“The service from Calumet is always excellent and the prices are competitive. They are my first choice for online photography purchases and have always given good advice when asked.”

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Posted 10 years ago

“I was greeted straight away and asked if I needed help, given advice when asked. I was served quickly and efficiently.”

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Posted 10 years ago

“I rented Canon 24-70 USL f2.8 L2 glass. Checked the pricing over the internet and the rental booking was done over the phone. The rental was for a weekend (Saturday evening pick up and return on Monday morning as Sunday being holiday), as I have rented the same previously I did not specifically check the price in-store, but on return I was charged higher than the internet rate (say about £7-8 extra). I did not dispute this as I was in a hurry to head back for work. I consider this not to be a true reflection of information provided on the internet.”

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Posted 10 years ago

“Visited calumet store in Glasgow, found the staff very welcoming and friendly. Very knowledgable and always keen to answer any questions.”

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Posted 10 years ago

“A friend of mine recommended this shop to me and I can honestly say I was very impressed with their approach. They understood exactly what sort of camera I needed so didn't try to sell me something with oodles of features I was not going to use.”

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Posted 10 years ago

“My order was delivered to the wrong address and left with an unknown person who had to drive to my home to deliver it herself. This took over a week.”

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Posted 10 years ago

“Great to still be able to buy slide film at a competative price!”

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Posted 10 years ago

“Very helpful, friendly, and knowledgeable staff. Good stock and competitive pricing.”

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Posted 10 years ago

“My only criticism is that the advert offers a discount but when you book the course there appears to be no mechanism for applying the discount, so at the moment I have paid the full price for the course. I am sure this can be sorted out.”

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Posted 10 years ago

“This is a great deal for us students, can't wait to use my vouchers, hope to up grade my kit soon using Calumet. Thanks, Martin.”

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Posted 10 years ago

“Never had any problems during shop visits and staff were always helpful in ensuring I got exactly what I was looking for and also gave good sound advice on purchase suggestion and made me aware of items that were of interest to me. Likewise with telephone queries about products and availability. Excellent services all round.”

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Posted 10 years ago

Calumet Photographic is rated 4.6 based on 6,795 reviews