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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Angus in Belfast it's a great way about him and is great to deal with
Helpful Report
Posted 10 years ago
The first time I've been to a Calumet store (as opposed to shopping online). I was very warmly received by the staff and, as an amateur, impressed by the general buzz of activity, with pros popping in and out with long lenses and other expensive kit. I had a clear idea of what I wanted and that I was hoping to take advantage of a Fuji trade-in-trade-up deal. George knew all about this and was extremely helpful and efficient, and I was very pleasantly surprised by the financial outcome! So much so that I think I will make a real effort to go back there for all my bits and pieces in future.
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Posted 10 years ago
very good service and advise
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Posted 10 years ago
When I took my camera in for repair, it came back - £176 later - with another repair needed to a different part of the camera. And I'm still waiting to hear when I'll get the camera back.
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Posted 10 years ago
Very efficient service and arrived when I needed it.
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Posted 10 years ago
excellent delivery
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Posted 10 years ago
Proper friendly staff who where happy to help and offer advice. Top service from Calumet in Bristol
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Posted 10 years ago
Fantastic customer care I was very well looked after
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Posted 10 years ago
Very pleased with service and product.
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Posted 10 years ago
Lovely, friendly staff, really pleased with the equipment and service, many thanks, Annie
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Posted 10 years ago
Excellent service, products well packaged and delivered next day. Would have no hesitation in dealing again. A pleasure to deal with them
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Posted 10 years ago
I received an excellent and faultless service from Calumet. The goods arrived in very good time. Just what was needed! Thank you.
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Posted 10 years ago
Friendly helpful assistance with regard to Portra 5x4 film. This stuff has got expensive! Had short discussion about this and how to load the film (which none of us were sure about.) Still the best supplier.
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Posted 10 years ago
Well what can I say, I ordered a rental lens for a Wedding shoot and when I arrived to collect it, it wasn't there! The staff could not be more apologetic, but we were stuck. I needed a wide aperture for the wedding. SO what to do! The staff were great we talked through the options and they agreed that the did have a lens, an f2.4 rather than the f1.4 i was after. It was a slight improvement on the lens I had, although when we got to the low light conditions it was not good enough for the job. I had to resort to a manual focus lens and missed out on some Cracking photos. They did agree that they would charge me the same as the lens I would have borrowed. However when my wife returned it, they charged her the full price for the lens! I have given one star for the team in Birmingham, but for the rest of the team I was really dissapointed.
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Posted 10 years ago
Had what i needed, polite, fast, friendly service.
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Posted 10 years ago
I bought 3 c-stands and paid several hundred pounds on January 15th 2015. They finally arrived in early June 2015. During this time, not once did anybody from Calumet either call or email me to explain the delay. I had to call repeatedly to get an update, and every time the answer was "we are waiting for a shipment", and it was not possible to give me an expected delivery date. Not even in terms or weeks or months. Nothing, just wait for the next update which would never come. I don't expect such a lack of customer care from such a major company. Almost 5 months of delay with no contact, and with no information when I contacted the company. This is completely unacceptable and one of the worst customer services experiences I have had with any company.
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Posted 10 years ago
Staff very helpful and know their stock well. Always willing to provide helpful and useful alternatives should the desired product not quite be what you are after.
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Posted 10 years ago
Very help full and knowledge.
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Posted 10 years ago
I am more than pleased with the way that Calumet staff dealt with my service request (sensor cleaning) and with the way that they dealt with my information requests. I found the staff to be knowledgeable and able to articulate information effectively. Will definitely return next time I am ready to make a purchase. Highly recommended.
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Posted 10 years ago
Service and advice were excellent and allowed me to do a shoot on budget and with the techniques I needed. Want to commend sales associate John Douglas at the Edinburgh branch for his patience and expertise.
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Posted 10 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews