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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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The reason why I buy from Calumet is that you are buying from a company that knows photographic equipment, can supply it at a great price. Really pleased with my lights
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Posted 11 years ago
Very speedy
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Posted 11 years ago
Having purchased some expensive camera equipment, I decided to take out an extended warranty. This was for a camera and kit lens worth £2150. When the warranty arrived, it was for camera equipment worth less than $3000. This is equivalent to about £1900. I queried this via the Calumet website and had no reply. I resent the query after ten days and still had no reply. I then wrote to the company that supplied the extended warranty and they replied within twenty-four hours, explaining that the value of the equipment is the cost of the equipment before VAT is applied. Therefore I had been supplied with the appropriate warranty. I then wrote to the managing director of Calumet complaining about the lack of response to the queries I had sent to Calumet earlier on. After about ten days I received a voucher for £5.00. There was no covering letter with this voucher; clearly Calumet is not very good at communicating with its customers. I can only assume that this voucher is connected to the letter I sent to the managing director of Calumet. Unfortunately, this voucher can only be redeemed in person at one of their retail stores. From my address, Calumet should be aware that I do not live anywhere near one of their stores. Therefore this voucher is worth nothing as far as I am concerned. I consider that Calumet could have done a much better job in dealing with the doubts I had in connection with the warranty I purchased from them. It is very unlikely that I will buy anything else from them.
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Posted 11 years ago
Unlike certain other big name online camera retailers in the UK when Calumet show an item as in-stock they actually have it in stock and ship it out the same day! They have fantastic customer service too who always go the extra mile. Very pleased with my order and the service Calumet provided.
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Posted 11 years ago
Trade-in Nikon D4 for Nikon D4s. The process was very smooth even though the sales person needed to confirm the trade-in value with a colleague who was not working that day, it was quick and easy for him to call and discuss my purchase. Everything went extremely well. Thanks.
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Posted 11 years ago
Its 'Calumet' so what can you expect? Top service, top products, great prices and staff that are photographers who know their f stops from their fish-eyes who happen to work at Calumet........... I just wish it was still in Liverpool too but if you want to deal with the best the travelling is worth it.
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Posted 11 years ago
Fair price for second hand lens and great service. Staff very knowledgeable and item dispatched fast. I would always recommend buying from Calumet.
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Posted 11 years ago
Very good. I took my tri pod to Chamonix which I used to take a nice ice cave shot. I also used it to take several shots to create a panorama.
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Posted 11 years ago
ordered a camera bag for collection in store. it arrived very promptly and was as good a price as anywhere online. many thanks, ewen forbes, edinburgh
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Posted 11 years ago
every body was nice to me
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Posted 11 years ago
Great service, very knowledgable and professional at the counter and the Drummond St shop looks where you should be for your photography Thanks
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Posted 11 years ago
Calumet staff were good as always but Photolease staff were obtuse, and I felt they believed we are particularly untrustworthy given the number of times and methods they asked for identification, signatures and witness signatures
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Posted 11 years ago
Very friendly staff, knowledgable and great to deal with, my first trip to the store in Edinburgh and I will be back.
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Posted 11 years ago
I have dealt with Calumet in Manchester for many years and always find the staff to be friendly, helpful and knowledgeable of their products. I also recently attended the Photography show at the NEC where I found the staff on the stand to be very helpful.
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Posted 11 years ago
Calumet have always provided me with a responsive and professional service. Timely updates are provided for anything ordered on-line and the delivery service they use ensures that the products are delivered when they say they will be. I always receive a separate invoice through the post which for my records. Their hire service is also well run, with kit in excellent working order and helpful staff.
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Posted 11 years ago
The assistant at the Leith branch store was very helpful. Customer service was excellent!!
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Posted 11 years ago
Very pleased - item a described, good quality.
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Posted 11 years ago
Staff were very helpful and guided me through all my purchases with helpful advice for a beginner like me. Will definitely be returning in the future.
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Posted 11 years ago
I ordered a teleconverter over the phone and it arrived the next morning. Very quick delivery. Thanks very much.
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Posted 11 years ago
Ate staff
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Posted 11 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews