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Capitec Bank Reviews

1.9 Rating 364 Reviews
20 %
of reviewers recommend Capitec Bank
1.9
Based on 364 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 27%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2 out of 5

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Capitec Bank 3 star review on 26th June 2025
Ayesha
Capitec Bank 2 star review on 12th June 2025
Owen Carleton
Capitec Bank 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Capitec Bank 1 star review on 20th May 2025
Anonymous
Capitec Bank 1 star review on 11th May 2025
Mike Perry
Capitec Bank 1 star review on 29th April 2025
Vincent
Capitec Bank 1 star review on 28th April 2025
Ronald Michelle
25
Anonymous
Anonymous  // 01/01/2019
I am on debt review. I took a personal loan of R48000 in 2012. My installment was R1537. I paid till 2016 then i went on debt review. My Balance at that time was R24500. But now in 2021 after i paid my debt review installment for 5 years i was told by Capitec that my balance is R23362. When i queried i was told that i was being charged ontractual interest. The interest that was added was more that the installment that i was paying. For 5 years Capitec bank failed to inform me that curial bit of information. After 5 years i had to find out the hard way. This bank didnt act in good faith towards me and they are refusing to assist me. 😭
Helpful Report
Posted 4 years ago
I'm really tired of this issue I raised few days back with you...today same problem happened to me,you can imagine the embarrassment at the shops.. https://t.co/WhDQMVC2er
Helpful Report
Posted 7 years ago
Capitec Bank is rated 1.9 based on 364 reviews