| 
                                     
                                            Shipping & Delivery
                                         
                                     | 
                            |
|---|---|
| 
                                         
                                            Delivery Methods                                         
                                     | 
                                                                            
                                             
                                                Courier, Postal Service                                             
                                         | 
                                                                    
| 
                                         
                                            Average Delivery Time                                         
                                     | 
                                                                            
                                             
                                                Within 5 Days                                             
                                         | 
                                                                    
| 
                                         
                                            On-time Delivery                                         
                                     | 
                                                                            
                                             
                                                                                                    Greater than
                                                                                                91%
                                             
                                                                                     | 
                                                                    
| 
                                         
                                            Accurate And Undamaged Orders                                         
                                     | 
                                                                            
                                             
                                                                                                97%
                                             
                                                                                     | 
                                                                    
| 
                                   
                                          Customer Service
                                       
                                   | 
                            |
| 
                                         
                                            Communication Channels                                         
                                     | 
                                                                            
                                             
                                                Telephone, Email, Live Chat                                             
                                         | 
                                                                    
| 
                                         
                                            Queries Resolved In                                         
                                     | 
                                                                            
                                             
                                                Under An Hour                                             
                                         | 
                                                                    
| 
                                         
                                            Customer Service                                         
                                     | 
                                                                            
                                            | 
                                                                    
| 
                                   
                                                                                                                                                                                                                                                                                                              Returns & Refunds
                                       
                                   | 
                            |
| 
                                         
                                            Refunds Process                                         
                                     | 
                                                                            
                                             
                                                
                                                    Difficult                                                
                                             
                                         | 
                                                                    
| 
                                         
                                            Returns Process                                         
                                     | 
                                                                            
                                             
                                                
                                                    Could Be Better                                                
                                             
                                         | 
                                                                    
        0330 320 5050
sales@caraudiocentre.co.uk
                                29 Bridlesmith Gate,
Nottingham
                                                                    
                                    Nottinghamshire
                                                                                                    
                                    NG1 2GR