Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,308 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

Write Your review

Tell us how Car Audio Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Car Audio Centre 5 star review on 7th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised that the firmware was not up to date on the Gem+ and as the updater you can download would not work due to win10 blocking the drivers it used, I had to return it to have the firmware updated by Road Angel other than that they are excellent piece of kit well worth the money it is my 4th one.”

Helpful Report

Posted 8 years ago

“Can't fault Car Audio Centre themselves, but the postal service they use were unprofessional in the delivery of my particular order.”

Helpful Report

Posted 8 years ago

“I had a failure of my Road Angel Gem+. It was sent here for repair, found to be beyond economical repair, so purchased a new one from here at a reasonable price as it still had 20 months of subscription left. Result”

Helpful Report

Posted 8 years ago

“Good head unit sounds much better now in the vxr ????????????”

Helpful Report

Posted 8 years ago

“Cheaper than Amazon and easy to order. Only slight niggle was lack of a confirmation email re payment or dispatch.”

Helpful Report

Posted 8 years ago

“Very knowledgeable and helpful staff. Good prices and range of stock. A little disjointed on shipping though - received email giving dispatch and tracking info, the day after ordering and after DPD had tried to deliver.”

Helpful Report

Posted 8 years ago

“Your dispatch of my new Road Angel Gem was very good. I did find the registration of the new device challenging as I had to do it twice over and when I get in the car the Gem asks me to Re Register. No doubt it will so itself out. Peter Grant”

Helpful Report

Posted 8 years ago

“Service and delivery very good from yourselves however Road Angel have been less than satisfactory. They used to have a very helpful customer service lady, now when you call anyone you speak to seems devoid of phone manners, getting my new Gem registered took four phone calls. Sometimes the phone was answered and then put down. One employee said the poor service was due to new servers etc. If you are partnering Road Angel you should try and call anonymously and find out first hand”

Helpful Report

Posted 8 years ago

“Not used yet as a Crimbo pressie, sure hubby is going to like as what he asked for, however I did pay £4.99 for it to be wrapped and it came unwrapped, did arrive quickly.”

Helpful Report

Posted 8 years ago

“Very good retail service. Poor courier service. I paid for timed next day delivery and it was delivered early outside that timing and just left on the doorstep. No one signed even though the courier appears to have signed the for customer ! Just unacceptable”

Helpful Report

Posted 8 years ago

“Good service overall, questions answered quickly, helpful and knowledgeable staff and purchase price of hardware was best on the net. On the down side, whilst the hardware was very well priced, the fitting pricing was a bit shocking, in fact double the next quote i got from a nationwide audio fitter hence why only 4 stars.”

Helpful Report

Posted 8 years ago

“DELIVERY WAS VERY GOOD BUT THE PARCEL BAG WAS RIPPED AND THE FREE AIR FRESHENER WASNT THERE”

Helpful Report

Posted 8 years ago

“Got a prompt reply to my query as to what cables I needed and quick delivery. Unfortunately I cannot get the cabling to work and was advised to speak to a technician at one of your centres. Not had time to do that yet.”

Helpful Report

Posted 8 years ago

“Excellent product, great website and superb after sales service as I phoned and added to my online order and the guys advice was great, painless and swift . However if I could suggest using a different courier. I have not had good service with the one you use but I will not name and shame. This is why only good not very good. Keep up the tremendous work. Mr Taylor.”

Helpful Report

Posted 8 years ago

“Happy with the fast delivery and the price of the radio unit (cheapest on the web). Packaging was satisfactory but the free air fresheners didn't arrive!”

Helpful Report

Posted 9 years ago

“Ordered Item was delivered ahead of time ,However not happy about the price charge for a "superior" DAB Ariel that turned out to be a standard type easily bough at a good £20.00 below ordered price. No reflection on car Radio Center but Pioneer are 'pants'at producing an instruction booklet.It might be in 20 different languages but get a grip on customer needs. Why comment on that - because DAB does not auto tune and responds with an error "no signal" ,.So dashed am email to Car Radio Center (Sales) team to see if the "Superior " aerial or the unit could be at fault. within 24 hrs I was informed that all the aerials were the same! and contact Pioneer under repair plan .Luckily I rang then first and they gave the info that the instructions committed to start DAB. I'm pretty sure that the responsibility for goods sold lies with the seller not the manufacturer.Other wise you might be Very Good.”

Helpful Report

Posted 9 years ago

“Rover 75 2005 Facelift model. Great value Alpine head unit CDE-196DAB and amplifier KTP-445. Quickly dispatched and delivered. Packed well, However.......before I purchased the head unit I asked a couple of questions regarding suitability for my vehicle. They recommended I purchase a double DIN which was incorrect, It was not required. Additionally they supplied a remote interface kit CTSRV005.2 which was incorrect for the facelift 75 models from March 2004 onwards. I purchased the correct interface unit CTSRV006.2 separately. I would advise purchasing the amplifier too as the output from the head unit alone is lacking oomph in my opinion. The addition of the amplifier produces a much better quality of output and depth.”

Helpful Report

Posted 9 years ago

“Good and efficient service. Parcel received within shipping time and sealed so that it could not tampered with or damaged. I would definitely use Car Audio Centre again.”

Helpful Report

Posted 9 years ago

“Good price. Speedy service. Excellent communication. What more needs to be said?”

Helpful Report

Posted 9 years ago

Car Audio Centre is rated 4.4 based on 4,308 reviews