Login
Start Free Trial Are you a business? Click Here

CareMax Reviews

4.5 Rating 1,913 Reviews
89 %
of reviewers recommend CareMax
Company Reviews Product Reviews
5,131
 Metrics Info
4.5
Based on 1,913 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very helpful and responsive, goods always arrive well packaged and quickly.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Brett
Verified Reviewer
“Product settings do not match the research recommended settings. The preset programs do not match the recommended settings that the research Caremax reference in their articles on how to use the TENS machine. Caremax support advised that I will need to custom set the user defined programs. But there are not enough of them, and they cant be set to the same values as the researchers recommended. Took quite a lot of work to figure this out, despite Caremax statement saying "We provide a comprehensive packaging solution" It looks very much like they developed a fancy website, then buy a cheap/generic device from Aliexpress with their logo on it. But the programming is not the same as the research recommends. Disappointing. I would recommend shopping elsewhere.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“1 week turn-around for deliver during the end of year festive season isn't too bad. Will have to see what else I need from CareMax in the future.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Samantha
Verified Buyer
“Everything nice and normal”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Guest
Verified Buyer
“Very quick delivery.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Guest
Verified Buyer
“Excellent customer experience. Loving the massager. Very easy to use and very well priced.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Havent received the product that I ordered on 28/12. Its now 8/1 & ARAMEX refuse to admit it is lost until 13/1. I DO NOT USE ARAMEX because they are the WORST DELIVERER, even INDIA POST is better. Ive advised ARAMEX that my post is medical and I need it, they refuse to locate it. There is an alert on it saying its been delayed, last seen at Melbourne. Yet it was logged on ARAMEX as having arrived at my local depot on 4/11 to be delivered on 5/11. The alert shows suburbs affected by the delay, none of which apply to my parcel. ARAMEX refuse to acknowledge that they have lost it until Monday 13th, which is 9 working days after they received it. Or 16 DAYS AFTER PURCHASE. AT WHICH POINT I STILL WILL NOT HAVE IT. TOTAL F***UP and its MY HEALTH THAT IS SUFFERING. THANKS FOR NOTHING ARAMEX. CAREMAX CHANGE YOUR CARRIER. Give customers the CHOICE NOT TO USE ARAMEX. ARAMEX's excuse is CAREMAX should have sent it PRIORITY if its a health product.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Guest
Verified Buyer
“Powerful little device recommend”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Really happy with Caremax's service. Thank you.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Stephen
Verified Buyer
“Very easy to use and quick delivery. Great product too.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Biljana
Verified Buyer
“The inhalator was hard to use as there’s not much information how to so I had not good experience and we have not used it we tried once and it was impossible to use”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Good product and worth the price”
Helpful Report
(Vermont 3133) - Posted 1 month ago
John
Verified Buyer
“Bought online”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Stephen
Verified Buyer
“Every thing seem ok.can you tell me what happens after the battery is done & cannot be charged any more. Can it be replaced & at what cost.thanks.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Excellent service, easy to contact , quick reply & questions are answered clearly. Orders are dispatched efficiently.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Ursula
Verified Buyer
“wrong product. They sent me a tens machine.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Deb
Verified Buyer
“No problems with purchase just prior to Christmas. As this was a replacement machine we didn't really need to use customer service. Even though it was Christmas the delivery of the tens machine was t8meky and traceable.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Sue
Verified Buyer
“Speedy service. Good price.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Keith
Verified Buyer
“I bekieve the tens /ems machine is good value and so far it is doing all i expected from it. Regards Keith”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Claire Losciuto
Verified Buyer
“The TENS user manual and instructions for use could be clearer. I specifically bought the TENS machine for its VNS function however there were no instructions for use in the manual. Eventually I was able to work it out online but it wasn’t straightforward. In saying that, once you understand it, the product is great. I would not recommend the courier Aramex as the package arrived days later than the tracking suggested and contacting them was painful as the drivers are individual contractors and difficult to contact. My package eventually arrived days late and beaten up. Thankfully the products were not damaged. Based this experience I’m not sure if i would purchase again.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
CareMax is rated 4.5 based on 1,913 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request