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CareMax Reviews

4.5 Rating 1,754 Reviews
89 %
of reviewers recommend CareMax
Company Reviews Product Reviews
4,082
 Metrics Info
4.5
Based on 1,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Anonymous
Verified Buyer
“Happy so far.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Marina
Verified Buyer
“Products 5 Stars, Service 1 Star. The products are very good, but... I placed an order from Europe (Shipping & Handling 39 AUD). In the delivered package one product was missing, which I need. Instead of delivering the missing product, Caremax has planned a refund, which obliges me to place another order and pay againg the Shipping & Handling costs, which are more expensive than the prduct itself. And what if I place a new order and receive again a wrong delivery? With the quality of the products ist the service reliability very important as well.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Courtney
Verified Reviewer
“If I could give a zero I would. Even though I have normal size neck and got several friends/family to try it they could not get it close to being closed and fit correctly. I’m still expected to pay for return shipping when clearly there is something wrong with the device.”
Helpful Report
Posted 3 months ago
Rosalie Demetillo
Verified Buyer
“.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Rebecca Slabb
Verified Buyer
“This is great! Definitely recommend”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Anonymous
Verified Buyer
“Good website and delivery”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Anonymous
Verified Buyer
“My order arrived quickly, but not sure if it’s faulty.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Norm
Verified Buyer
“Works well with great results”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Froilan
Verified Buyer
“Great service”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Anonymous
Verified Buyer
“Gaslighted me when I pointed out the discrepancies of what is stated on the website, and what is stated in the manual”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Mary
Verified Buyer
“Setting up is quite confusing”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Denise
Verified Reviewer
“I purchased this device a few months ago because I needed something that would get right down into the tension of my muscles which tenses up ever so often just because of daily life and 'neglect' on muscle care and sometimes painful movement. I use it every other day and am very pleased with results to date. The tension in those muscles are easing and I am feeling a lot more agile in my movements. I also like that it can be charged up using a usb connection. I'm writing this review now because I purchased another device, battery operated from another merchant, before I saw this one and used it recently just to see how it will work and was very disappointed as it actually 'bit' into my flesh leaving lesions. The mechanics of the Caremax Tens machine is certainly optimal. This device is my go-to relief when feeling aches in my body. The only issue I have is that I struggle to set the timing even though I follow instructions, hence 4 stars. Otherwise I would've given it five stars.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I certainly had no complaints. The product is great - just what I ordered - and it arrived quickly.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Nychelle
Verified Buyer
“The waist decompresser has been so good. I have only had it two days and used it twice daily,and I have had less painful back issues and better walking capacity. I will be keen to see my improvement in a few weeks.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Kerry
Verified Buyer
“Service Is great 👍 I needed something like these for my bunion”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Sang Đức
Verified Buyer
“Good product, should try it”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Debbie
Verified Buyer
“Very efficient, product was sent the day I ordered it.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Anonymous
Verified Buyer
“The online service was very efficient and received the product very quickly.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Carmel
Verified Buyer
“I received my nebuliser a week ago, I used it once and it worked, I've just tried to use it again and it is now leaking like a sieve, not happy with the quality of this product, I purchased it because I have a lung condition. Not sure what to do about this, please help me”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Deborah
Verified Buyer
“Service was good”
Helpful Report
(Vermont 3133) - Posted 3 months ago
CareMax is rated 4.5 based on 1,754 reviews
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