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CareMax Reviews

4.5 Rating 1,682 Reviews
89 %
of reviewers recommend CareMax
4.5
Based on 1,682 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

Write Your review

Brilliant product and I could even pick it up locally. The person I met at the factory (the owner?) was a delight and this company deserves our support as a small local business based in Mitcham (Victoria Australia). We bought this product for our dog, who is lame but plan to use it on ourselves as well! The best thing was the fantastic sale price. We found nothing available elsewhere that was anywhere near the small amount that we paid.
Helpful Report
(Vermont 3133) - Posted 4 months ago
Great service quick postage
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(Vermont 3133) - Posted 4 months ago
Tried a friend’s TENS machine and was happy enough with the results to research some options and get one myself. Chose the CareMax because it looked more versatile than many and I liked it’s low output ability for vegas nerve options and it’s a rechargeable battery. Within a week my daughter tried and loved it, and a week later my wife was so impressed she’s bought her own too ! Service was fabulous and each unit arrived within a week of ordering.
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(Vermont 3133) - Posted 4 months ago
Very good
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(Vermont 3133) - Posted 4 months ago
The device we received was faulty, but the customer service was quick enough to re send the item. They helped us in testing the faulty device was acted immediately based on the results.
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(Vermont 3133) - Posted 4 months ago
Love the large gel pads, but annoyed I have to pay for postage on something delivered in an envelope.
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(Vermont 3133) - Posted 4 months ago
Great service, express delivery and exceptional value
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(Vermont 3133) - Posted 4 months ago
The online order process was easy and delivery was good
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(Vermont 3133) - Posted 4 months ago
Item was shipped & received promptly
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(Vermont 3133) - Posted 4 months ago
Very prompt response to my order which was sent out quickly and arrived when stated.
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(Vermont 3133) - Posted 4 months ago
Excellent stuff
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(Vermont 3133) - Posted 4 months ago
Would not stay in position on big toe.Removed skin from the anchor toe, very painful.Would not recommend
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(Vermont 3133) - Posted 4 months ago
Happy with everything. I must order more pads. Love the Tens machine.
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(Vermont 3133) - Posted 4 months ago
Delivered to wrong letter box
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(Vermont 3133) - Posted 4 months ago
I am yet to receive the parcel - and - I am yet to receive a reply to my email to Caremax dated 17 February 2025. So it is difficult to give a rating.
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(Vermont 3133) - Posted 4 months ago
I haven't bothered
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(Vermont 3133) - Posted 4 months ago
Easy pleasant transaction. Fast delivery and good price.
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(Vermont 3133) - Posted 4 months ago
Efficient but noisey
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(Vermont 3133) - Posted 4 months ago
Great service, great price and great product.
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(Vermont 3133) - Posted 4 months ago
Excellent
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(Vermont 3133) - Posted 4 months ago
CareMax is rated 4.5 based on 1,682 reviews