Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,052 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only did they not fulfill my order, they didn't even bother communicating with me about it. When I reached out to them about it, they apologized that the product wasn't available and instead of refunding me, they have been continuously dodging my refund requests by offering alternate products. It seems to be a fraudulent site and I regret trying to order from an unknown site.”

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Posted 7 years ago

“I ordered an item 3 months ago. They still have not refunded me! DO NOT ORDER ANYTHING THROUGH THIS COMPANY”

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Posted 7 years ago

“Should’ve checked online reviews before ordering!! You should be able to give a store 0 stars. Took my order and money, but didn’t even process it for more than a month?!!! Now waiting for my refund. You better return my money Carethy.”

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Posted 7 years ago

“More than one month since I have ordered, and still I don't have my merchandise. Contacted at the email window provided and Fabiana C answered that they are going to ask the shipping company....one week ago. I will ask my money back from the credit card bank.”

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Posted 7 years ago

“I order from Carethy and the package would have arrived between 30.04.18 and 05.05.18, but till date I recieved nothing”

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Posted 7 years ago

“I ordered beginning Dec 2017, the order arrived beginning of March 2017. The lead-time in the confirmation email says 3-5 workings days?!?! On top of that I had to pay ZAR325 (22 EUR) to collect the parcel from postoffice. Terrible!!!”

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Posted 7 years ago

Carethy is rated 1.4 based on 1,052 reviews