“For us it was a great experience, the only thing is we weren't told about additional insurance by the sales person when we booked however Victor was a nice chap..
Would recommend 👍”
“Do not know why anyone has problem!
Remember, Carjet are NOT the car provider, just a booking agent (Issues with the vehicle are the local providers problem - its them who you a contract with!)
Quick easy to compare prices & book.
Use regularly for hire in Cyrus, with various different actual car providers without any problems.
Once had to cancel but had no problem in process & monies paid were refunded to the credit card with a week.”
“I am really astonished to read all negative reviews about CarJet. Early this month I booked 5 days rent. Their website is simple, clear and easy to navigate. Someone from the car rental company was waiting for me outside Dalaman airport arrival terminal with a sign and smily face to pick me up, he took my laugage and me to their office which is just 5 minuites away. they delivered exactly the same car I booked, it was a brand new one and very clean. I was a happy customer so I made a second booking which will take place the coming few days. The only negative things I observed is the lak of direct email address, almost empty fuel tank although I returned the car with more than half tank, I think they must apply full to full policy. One last thing is the insurance confusion; when you select a car you see full insurance but when you go to booking and before payment you see select full insurance with about 25-30 Euros or take the risk with no insurance which confused me. I am planning to book with then when ever I fly to Turkey.”
“I have used carjet 5 or 6 times in the last 12 months , only in Greece. I have had no problems at all with the process. I dont take their insurance and I google the car rental companies that they are promoting. Whilst I look for cheapest I dont take it if the actual rental company has bad reviews. I have not paid double, not been charged twice, I haven't had a problem with fuel payments (after rental), nor charges for scratches. The deposit has been reversed within 3 or 4 days.
I wonder where all the bad service is. It looks like Spain and Portugal aren't good.”
“We have used Carjet twice in Faro, Portugal. In each case it was trouble free and the prices were way below the next competitor. Yes, at the rental desk the hire company will try and sell you extra insurance cover and freeze 1500-2000 euros on your credit card to cover damage, but all of the hire companies do the same, irrespective of which online agency you book through. A firm, polite refusal is all that is required. I am about to book with Carjet again in December.”
“Using carjet from begin 00's. The chepaest by far to find on the net. i had sometimes a few minor problem which are mostly resolved during the hiring period. It funny to read all those negative comments as it now looks that this company is a local scam.
Remember that they operate all around Europa as a brooker and NOT as the car hring company so most of the complaint are about them. If you dont like that pay more and hire directly instead thru a brooker and dont compain.”
