Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,559 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my order”

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Posted 4 years ago

“Shocking company, AVOID”

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Posted 4 years ago

“Parcel lying here this month in porch use need to put return labels in item so handy for customer have get neighbor print out label now and don’t get money back for delivery”

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Posted 4 years ago

“Terrible service, took ages for an out of stock item to be refunded”

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Posted 4 years ago

“I will never order anything again from this company. Waited a month for a simple order. Ludicrous 😡”

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Posted 4 years ago

“Never received my purchase nor refund!”

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Posted 4 years ago

“Both items I ordered were poorly packed and arrived broken. I sent pictures and was promised replacements. I’ve received nothing but a bogus tracking number for a package that could not be mine. I’ve always shopped in your stores but never again.”

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Posted 4 years ago

“Bought item . which is nice . But to small . So contacted You to see if I could exchange it for one size bigger. You’re lovely phone person said . Sort it’s not worth us exchanging as it’s not economic for us . But You will refund money . And you can gift the item to a friend.. NOTHING HAPPENED”

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Posted 4 years ago

“Every single item within the box was broken upon arrival...”

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Posted 4 years ago

“Je n'ai toujours rien reçu pas de nouvelle de votre part depuis quelque jours”

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Posted 4 years ago

“Ordered goods to go to australia. Took my money then when I chased to see where package was, was told was on way. Then an post tell me no post going to oz. Unprofessional, need to be on the ball nowadays with website, very disappointing and wont be coming back. Sorry but it's my honest opinion, way too many other good companies doing better than carrolls, so you're losing out and need to up your game”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,559 reviews