Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,559 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a CD and I received another different.”

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Posted 4 years ago

“I have received no update on the delivery of my order and it has been over 6 weeks.”

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Posted 4 years ago

“I am very upset I placed an order on March 7 never heard from you about shipment wrote 3/11 got reply saying out of stock may be in next week. If I was told this I would have ordered elsewhere I paid $30 extra for fast shipping this was for my grandson for St Patricks day very disappointed mary nolan”

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Posted 4 years ago

“Will not purchase again.”

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Posted 4 years ago

“Dreadful service will never use again.order never arrived”

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Posted 4 years ago

“Bought couple of items about month ago, needed to excange dress and a t-shirt for bigger size and still no response. Sent two emails. Verry bad.”

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Posted 4 years ago

“I contacted your customer service they never got back to me. I ordered lighters to be personalised. They weren’t personalised when they came and they don’t work. And noone will contact me back!”

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Posted 4 years ago

“I sent an email describing a fault with the item and I still haven’t heard anything back to rectify it”

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Posted 4 years ago

“Havnt received the gift nearly 2 months later where is it”

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Posted 4 years ago

“I have yet to receive my parcel , shocking customer service and tracking!!”

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Posted 4 years ago

“My gift has not arrived”

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Posted 4 years ago

“I never got my item, I asked for support or help , and got no response. Disgusted with customer service and overall experience. Still have no product or information. I will issue a stop payment and never, this place sucks.”

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Posted 4 years ago

“They took a lot of time to send me the shipping information”

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Posted 4 years ago

“#CAR00338190 order has not arrived. Wrote to Carrolls cust care. No feedback! Terrible service!”

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Posted 4 years ago

“I have not received this order yet. In fact I'm wondering where it is!”

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Posted 4 years ago

“Still haven't received the parcel and it's been way longer then the 9 days it said it would take!!”

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Posted 4 years ago

“Lost tracking with my package. 4 massages sent, 4 emails, with no one responding. So I can’t say anything good.”

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Posted 4 years ago

“I didnt receive my order... can you do something?”

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Posted 4 years ago

“Bit too soon as my order hasn’t arrived as yet! Will happily review when it does.”

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Posted 4 years ago

“Ordered a men’s xxxL jacket. Received one that would only fit a child. Emailed about returning and got a patronising email back. Won’t be buying from here again.”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,559 reviews