Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,674 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were 2 item missing”

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Posted 5 years ago

“Paid & ordered an item. Had to contact after 2wks as I had heard nothing. Was then informed I hadnt put a size on my order so there was a delay. I sent my proof that I had indeed put a size down . Got email back apologising saying it hadnt shown up on their system & that item would be sent out. Waited 4 days & emailed again as I had not received any item in post or a mail updating me. Was then replued to by a different person who said previous man dealing with me had got it wrong and item was no longer in stock, did I want a different item or a refund. I told her I didnt want a different item and how disappointed I was with their customer service. I received no reply, they just refunded my account 3 days later. Had used them over the years bit now will never use the site again & have told others the shambles it has become. I will of course leave a review also on trust pilot & other sites. Appalling communication.”

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Posted 5 years ago

“Only one star I'm afraid. Sent me the wrong glasses. I ordered 500ml can glasses and received full pint glasses. Only realised a few days ago when I poured a 500ml can into one. Didn't bother returning them as I'd used one. ☹”

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Posted 5 years ago

“Poor service, long delays in processing the order and with the return. I had to chase my order few times before it was processed (it took over a month) and I still got the wrong item sent. Return took a long time as well and I only received the refund after I chased it. Did not have a good experience at all.”

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Posted 5 years ago

“not received items”

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Posted 5 years ago

“1 mois sans nouvelles de mon colis, pour des produits qui étaient disponibles quand j'ai commandé ! Je ne commanderai plus chez vous !”

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Posted 5 years ago

“Ordered product over 6 weeks ago. Never arrived.”

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Posted 5 years ago

“Ordered on the 28th January with package only arriving on the 11th March with little assistance from the business. Incomplete order arrived consisting of clothing for our son and his cousins for their childcare St Patrick Festivities on Wednesday !!!!! With appalling customer service to accompany an extremely poor overall experience”

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Posted 5 years ago

“I just received the crushed box and all items broken. Why was items not in packed in foam and wrap then boxed? I would like a refund, jeff brooks”

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Posted 5 years ago

“I ordered a CD and I received another different.”

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Posted 5 years ago

“I have received no update on the delivery of my order and it has been over 6 weeks.”

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Posted 5 years ago

“I am very upset I placed an order on March 7 never heard from you about shipment wrote 3/11 got reply saying out of stock may be in next week. If I was told this I would have ordered elsewhere I paid $30 extra for fast shipping this was for my grandson for St Patricks day very disappointed mary nolan”

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Posted 5 years ago

“Will not purchase again.”

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Posted 5 years ago

“Dreadful service will never use again.order never arrived”

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Posted 5 years ago

“Bought couple of items about month ago, needed to excange dress and a t-shirt for bigger size and still no response. Sent two emails. Verry bad.”

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Posted 5 years ago

“I contacted your customer service they never got back to me. I ordered lighters to be personalised. They weren’t personalised when they came and they don’t work. And noone will contact me back!”

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Posted 5 years ago

“I sent an email describing a fault with the item and I still haven’t heard anything back to rectify it”

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Posted 5 years ago

“Havnt received the gift nearly 2 months later where is it”

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Posted 5 years ago

“I have yet to receive my parcel , shocking customer service and tracking!!”

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Posted 5 years ago

“My gift has not arrived”

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Posted 5 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,674 reviews