Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,674 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received!! Emails go unanswered!”

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Posted 5 years ago

“Too bad that the sweater purchased has not yet arrived from 7 April when I placed the order today. I am used to buying almost all of my clothing online, but I have never encountered such a long delay without any warning.”

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Posted 5 years ago

“Disastrously substandard. NOT recommended. The company shipped my items to a different zip code in DC (I live in Maine). They confused my (partial) phone number with my zip code. As a result, it has been over 3 weeks that I have been waiting for this package, with date sensitive gifts. The package seems to have been lost in the mail and I am going to dispute this transaction. The company carelessly and negligently sent this package to the wrong address. To add insult on an injury, they are ducking all responsibility. AWFUL experience.”

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Posted 5 years ago

“I received the Irish golf hamper after ordering the luxury hamper. I emailed to get the items in the box changed round because I ordered the luxury box for the pocket watch, hat and wallet. But I have had no response to my email. Very disappointed”

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Posted 5 years ago

“I’m sorry to have to say totally disappointed with the service”

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Posted 5 years ago

“Delivery did not get dispatched or delivered on time when I contacted the service centre they put a rush on it, but by that stage DHL could not deliver on time. This was a gift box of chocolates for my god daughter, which should have bee there for Easter Monday. It arrived on the following Tuesday.”

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Posted 5 years ago

“I am very disappointed in the quality of the bracelet , I have only worn it for 2 weeks and the elastic cord has already shredded and frayed to the point it will snap . how can i go about getting a refund or replacement ?”

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Posted 5 years ago

“Item very poor quality”

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Posted 5 years ago

“Very bad. Sent wrong sizes of 2 hoodies I bought. Happened exactly the same to a friend time ago, I though it was a particular case, but apparently you are used to send wrong things. I will Never buy with you again”

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Posted 5 years ago

“Not great experience to be honest. Ordered two candles and a hand cream set on a Tues/Wed and got order confirmation. Then received an email on the Sunday telling me those items were out of stock and to pick from another list of scents. Replied to that picking from the list to receive another email advising those were also out of stock. Picked a third time, not ordering the scents or sets I actually wanted. Would have just cancelled the order and ordered elsewhere but it was so last minute hearing about the stock and they were a gift so I had no time to do so.”

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Posted 5 years ago

“The sweater is too loosely woven on can see through n though. It is expensive for the price they charged. I live in the United States it is not worth buying this product out side the USA.”

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Posted 5 years ago

“I placed my order on March 26th and the order confirmation said delivery would be 12-16 days - at the 16 day level that would be an expected delivery by April 11th. It is now April 17th and the delivery is 6 days overdue - the tracking number indicates the order has not left Ireland.”

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Posted 5 years ago

“The delivery was once again extremely long and they only had half of what I ordered by the time they were ready to ship the products, very disappointed”

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Posted 5 years ago

“I didn’t get some of the stuff I ordered and there was no response to my emailed complain.”

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Posted 5 years ago

“Delivery time was far longer than anticipated or stated on the site at time of order - unacceptable. Would not order from Carrolls again.”

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Posted 5 years ago

“A Patrick's day t-shirt that arrived two weeks late I will never order again”

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Posted 5 years ago

“Jacket purchased arrived with 2 security tags still on it , to resolve this issue was told I had to go into city store & have them removed not very professional”

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Posted 5 years ago

“My son's sweatshirt is too small even though I ordered the proper size based on recommendations. It's too much trouble to return it from the States.”

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Posted 5 years ago

“It didn’t fit,”

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Posted 5 years ago

“I placed an order for st Patrick’s day T-shirts for myself and my family. One of the T-shirt’s never arrived despite me paying for it and when I contacted Carroll’s to look for a refund I never heard back from them. Customer support is appalling, me or my family will not shop here again !”

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Posted 5 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,674 reviews