Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,638 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Lou Ann is my sister. I have ordered these calendars as Christmas gifts since our 2019 trip to Ireland. The scenes are beautiful and the paper is high quality. We both love the calendars.”

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Posted 4 years ago

“Very pleased with the quality and price of my order. Amazed at the delivery time. Will definitely order again Will recommend to my friends and family.”

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Posted 4 years ago

“Product was delivered and not damaged very fast service”

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Posted 4 years ago

“I am very disappointed that the jumper I ordered for my father didn't come and when I called I was told there was none available”

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Posted 4 years ago

Hey there Cheryl, We're sorry for the trouble with the order! We'd been having supply issues around Christmas time and this had caused some disappointment for certain customers. I'll drop you a message to discuss this further. Kind regards, Conor

Posted 4 years ago

“I highly recommend Carrolls Irish Gift shop. They were very efficient and gifts were dispatched on time. Although I would recommend that they change courier as my package was thrown over side gate even though marked fragile. I am thankful Carrolls had such a fantastic job at packing the glass nothing was damaged.”

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Posted 4 years ago

“Service good, product, socks too hard,”

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Posted 4 years ago

“Quick delivery and good quality item”

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Posted 4 years ago

“One month later no delivery, several excuses including stating I gave wrong address and item was returned, DPD never received items and address was correct and included eircode. I have shopped in Carrolls for years but this was my first and last time using there Web site. Poor service and lies.”

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Posted 4 years ago

Hey there Graham, We're sorry for the trouble with the order! I'm unsure what happened with getting the order out and then having it show up as a 'return'. It seems like the order was canceled and refunded. We're sorry again for the trouble with the order. If there's anything else we can help with, please do let us know! Kind regards, Conor

Posted 4 years ago

“very pleased with the gifts as were my daughters wh were the recipients of them.Excellent quick service thank you”

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Posted 4 years ago

“Very good, fast shipping.”

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Posted 4 years ago

“Great quality products”

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Posted 4 years ago

“Nice contact, Fast delivery, and friendly support”

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Posted 4 years ago

“Placed order on 8th dec, left Dublin 16th still hasn't arrived so want kind of review do you expect!”

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Posted 4 years ago

Hey there Sinead, We're sorry for the trouble with the delayed delivery! I've checked the tracking and it seems to have been delivered by now. I'll drop you a note for further discussion. Kind regards, Conor

Posted 4 years ago

“First order was missing item but customer services dealt with this efficiently, second order was delayed even though paid for 2 to3 day delivery.”

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Posted 4 years ago

“Ordering was really simple. I used the Click and Collect service and the staff were really friendly. One item could not be fulfilled and the company emailed me and refunded it very promtly. Would use this service again, I was very satisfied thank you!”

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Posted 4 years ago

“Good quality products at good prices”

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Posted 4 years ago

“The gifts i brought where Christmas gifts, as always quality great and the design beautifully.”

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Posted 4 years ago

“I have not received my order! No replies to emails.”

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Posted 4 years ago

Hey there, We're sorry for the delay with the delivery! I can see you've contacted us and we've shipped out a new one. I can certainly drop you a message to discuss further with you. Kind regards, Conor

Posted 4 years ago

“Delivery was a little bit longer than expected but it arrived anyway in time for Christmas.”

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Posted 4 years ago

“Good quality, quick delivery.”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,638 reviews