Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,631 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let me start by saying that I do not like giving bad reviews... however since this seems to be the only point of communication since I received my package here goes. Everything porous smelled like mildew!!! When I opened the box my Granddaughter said is that what Ireland smells like? Heartbreaking!!! This being an international order would be too much of a hassle to return so I sucked it up along with the astronomical amount that I paid in taxes!!!! On the other hand the package came in a timely fashion and everything nonporous are of good quality and will make great gifts and such.”

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Posted 4 years ago

“Everything was great bar the Guinness tshirt. Ver big for a size small. Way bigger than any other small tshirt I own”

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Posted 4 years ago

“Happy with my purchase and interaction with staff of this company.”

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Posted 4 years ago

“Good morning. The shirt is great quality and it arrived early. My mistake but when I googled Irish Olympic team shirt this shirt came up and I ordered it. Until after I received it did I learn it isn’t the Olympic team shirt.”

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Posted 4 years ago

“Tout est parfait chez Carrols Irish Gifts. Le seul petit problème est le délai de transport vers la France et aussi de ne pas pouvoir suivre le colis lorsqu’il a quitté l’Irlande. Un choix plus important de mode de transport serai un plus”

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Posted 4 years ago

“Nice products, but some chocolates arrived melted and the tin of chocolate shamrocks was dented in two places. One chocolate bar seemed to have been opened at one end, then roughly closed up again. I was unable to use these items in charity gift baskets for fundraisers. The packaging of one of the three boxes shipped to me was not well done at all. I wrote to the company and received an apology, but no offer to replace/refund any portion of my purchases.”

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Posted 4 years ago

“I would have given an overall 5 star for my purchase. However, I paid extra to get a quicker delivery and instead the delivery service used by Carrolls Irish Gifts did not deliver my item on time and was 2 days late.”

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Posted 4 years ago

“Delighted with the speedy delivery of the items I ordered on line.”

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Posted 4 years ago

“I love my orders arriving from Carrolls. Can be a little pricey on somethings but generally, pretty good value. American website comes up sometimes instead of the Irish website.”

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Posted 4 years ago

“The package came pretty quick, my only issue is that they used a box way bigger than the item so it felt wasteful”

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Posted 4 years ago

“I love your tea. . The only comment: the deadline for consumption is too short. 14 boxes to finish before the end of August !!”

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Posted 4 years ago

“Happy once again with my purchase!!”

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Posted 4 years ago

“Good value, good service.”

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Posted 4 years ago

“I was very satisfied with the service. Living abroad I think the service was quite quick. Unfortunately one of the ordered items was not availble, but I was quickly given an replacement. I will order again”

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Posted 4 years ago

“no problems, good service”

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Posted 4 years ago

“Great turn around time for personalised gifts, however the name on my gift was spelt wrong! I double checked my order and it was definitely their mistake!”

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Posted 4 years ago

Hi Emma, Thank you for your review! I have just sent you a ticket to follow up on this. Please get back to me when you get the chance. Thanks, Niamh

Posted 4 years ago

“Good quality quick delivery”

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Posted 4 years ago

“The ordering and shipping proved seamless. The odered glasses will ultimately prove venerable drinking vessels, I'm certain.”

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Posted 4 years ago

“Thanks for the Guinness glass personslised engraving. I ordered two, one as a gift for a friend and one for self indulgence.”

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Posted 4 years ago

“Great price on the Ireland shirt I bought for my nephew. Quick delivery and good tracking information available throughout.”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,631 reviews