Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,631 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the purchase I made. They were gifts for my family in Australia”

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Posted 4 years ago

“I had been a little annoyed initially, as Carrolls had got my delivery details wrong. The first Carrolls agent I contacted on line to correct this was not very helpful. A day or two later I tried again. This time I was attended by an agent named SAKSHI. I am happy to say I received wonderful service from this lady (I assume she is lady, not gent). She handled all the slightly complicated matters of redoing the order in a most efficient and courteous way. I even made an error on my part, but she dealt with it graciously. Before dealing with SAKSHI I would have said that I will never order on line from Carrolls again, but now I am happy to say you will get further orders from me. I just want SAKSHI to be on hand if there are any complications! David Barnwell”

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Posted 4 years ago

“While in Dublin, we were able to find many great souvenirs to bring back to the States. When one of the items I purchased for myself needed replacing (not originally purchased from them) I was able to buy it from Carroll's and have it shipped. It arrived very safely packaged.”

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Posted 4 years ago

“Reasonably priced, and quickly delivered”

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Posted 4 years ago

“Quick delivery of items, website easy to use with good selection. I would have given five stars but two items I purchased on sale were quite grubby and I had to wash them as they were gifts.”

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Posted 4 years ago

“Such a great selection, and great delivery time, and so easy to trace !”

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Posted 4 years ago

“Great service and delivery”

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Posted 4 years ago

“Fab service and person who received gift was thrilled”

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Posted 4 years ago

“Gift that was received was very beautiful. Had ordered two products, one was unavailable still awaiting in the credit back for same into my bank account”

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Posted 4 years ago

“Delivery and packaging were good but some of the contents were very close to expiration. Carrolls did rectify this once notified”

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Posted 4 years ago

“really nice quality and very quick to arrive to Canada.”

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Posted 4 years ago

“a lovely reminder of home”

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Posted 4 years ago

“Ordered online, fast delivery nice products”

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Posted 4 years ago

“I got a lovely cap for my husbands birthday”

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Posted 4 years ago

“I only took away 1 star because of post/ courier delay. My daughter is student in France and no note had been left in her mailbox to say collect it until I followed it up directly with Carrolls.”

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Posted 4 years ago

“Great gift idea my mum loved the chocolate 🍫”

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Posted 4 years ago

“Customer service is brilliant. I am only would like to ask to show all parameters af products (weight, depth). Lack of these information makes some of my shopping different what I expected.”

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Posted 4 years ago

“Very good. Delivery was quick too, got my order within 2 days of purchasing :)”

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Posted 4 years ago

“Super bueno😋😋”

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Posted 4 years ago

“The delivery was really fast, but I didn't like some jewellery gifts, like celtic cross or earings. This aren't like in the pictures”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,631 reviews