Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,639 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,639 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Tiene excelentes productos de muy buena calidad y los envíos son super rápidos.”

Carrolls Irish Gifts 5 star review on 24th December 2021

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Posted 4 years ago

“Efficient, friendly and helpful”

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Posted 4 years ago

“My cousin LOVED her basket and It came on time!”

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Posted 4 years ago

“Thank you so much for getting my items to the US in time for Christmas!!”

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Posted 4 years ago

“Great gifts, amazing packaging, everything arrived earlier than expected. Will definitely order again. Thank you!”

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Posted 4 years ago

“Fantastic products, no complaints, great choice & easy to use website”

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Posted 4 years ago

“Beautiful gift. Shipped all the way to the US in a timely manner.”

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Posted 4 years ago

“Good !!! ++++ :-)”

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Posted 4 years ago

“I loved the box of goodies that I ordered and it came in plenty of time for Christmas. I was missing one item and they were awesome at their shipped right out to me. Very prompt responses”

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Posted 4 years ago

“They package everything so well and they are top quality products.”

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Posted 4 years ago

“I ordered my monopoly set on the 28th of November expecting it to be delivered before Christmas. After countless calls and not being able to get through, I eventually managed to reach someone who told that I picked collection option which is not the case. They told me on the 18th of December that they would send it out but still have not received it”

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Posted 4 years ago

“We loved all the items that we ordered from Carroll’s Irish Gifts. We kept everything for ourselves, except the Guinness salt and pepper shakers.”

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Posted 4 years ago

“I ordered the Christmas Yuletide Cracker on November 26th and as yet (Dec 23) I have not received it. I had intended to give it as a gift but I now have to go to plan B and find a replacement gift. I know this is coming from Ireland but, given the time of year and factor in the inadequate Irish and US postal system, I would have thought orders either shipped with a different more efficient carrier or a system would be in place to handle the uptick in orders. On top of this - there are little to no updates on the tracking system. The last update was on Dec 17, prior to that Dec 5. https://www.anpost.com/Post-Parcels/Track/History?item=LX302409175IE Don't mean to come across as a disgruntled customer - it's only a box of chocolates after all - but I am disappointed that I won't be giving this Christmas gift for Christmas.”

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Posted 4 years ago

“Fantastic great customer service can’t fault the service that was provided by Carrolls Irish gifts ..”

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Posted 4 years ago

“I would write a review if my order had been delivered it’s now 3 weeks ans I am waiting fir a reply so now we are on Xmas eve ??? So my order will not be delivered fir Xmas 🎄 very disappointed !!!!!”

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Posted 4 years ago

“Non responsive to questions about order placed. My mistake, but assumed Baileys Hot Chocolate Bombs would have Baileys in them. Otherwise I would have ordered stateside.”

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Posted 4 years ago

“I was very excited to place my order with Carrolls Irish Gifts. Their products were unique and traditional. I placed my order at the very beginning of December. Unfortunately, My package has still not arrived and Christmas is now 2 days away. I am disappointed with their lack of response to my inquiry on why it is taking so long, their website says they deliver to the US in 5-7 business days.”

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Posted 4 years ago

“Very good customer service. Goods came on time”

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Posted 4 years ago

“Fast delivery. Lovely product for a gift!”

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Posted 4 years ago

“Customer care service is excellent”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,639 reviews