Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,636 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“good quality products, fit well but delivery very slow over christmas”

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Posted 4 years ago

“Super easy ordering system and the goods arrived very quickly and perfectly packed so the glassware arrived in perfect condition - very happy with quality and service - would definitely recommend”

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Posted 4 years ago

“Delivery was incredibly wast even it was busy Christmas time, shipped out next day. My mug set was packed so carefully and safe. Very pleased!”

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Posted 4 years ago

“Carroll’s was a great choice when I wanted to send a hamper to my Australian son and his fiancée who are currently living in Dublin. I live in Australia and Carroll’s made the selection and delivery simple and great value for money.”

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Posted 4 years ago

“Excellent selection and speedy delivery.”

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Posted 4 years ago

“I bought gifts off Carrolls for Christmas and I was happy with everything. I will purchase off Carrolls again.”

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Posted 4 years ago

“Great customer service! Nice products, they take about a week to arrive but they are as described, very good quality overall.”

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Posted 4 years ago

“My order never reached its destination”

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Posted 4 years ago

Hey there Connie, We're sorry for the delay with the delivery! I can see that it was marked as delivered. I'll drop you a message for further information. Kind regards, Conor

Posted 4 years ago

“wrong item sent from order. asked for correct item to be sent but you again sent the wrong item??? Should have been a Guinness Toucan jigsaw but sent a metal plaque. Then sent a jigsaw but not Toucan. Just doubled up on a jigsaw (place mats) that we had with the original order. Not happy”

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Posted 4 years ago

Hey there Philip, We're sorry for the trouble with the wrong item being shipped out twice! I can certainly drop you a message to resolve this issue! Kind regards, Conor

Posted 4 years ago

“Ordered 2 boxes of Baileys cocoa Balls. 4 out of 6 of them were busted up in the boxes. They were scheduled to be here before Christmas and were delivered after. The 2 that we did enjoy were very good however. Bstratton”

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Posted 4 years ago

Hey there Bryan, We're sorry for the trouble with the Baileys Chocolate Bombes! It seemed like the boxes weren't designed well for transport. I can drop you a note for further assistance. Kind regards, Conor

Posted 4 years ago

“Loads of yummy treats. Nicely packed and fast delivery.”

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Posted 4 years ago

“Very good service, ordered the baileys chocolate bomb, absolutely delicious”

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Posted 4 years ago

“It was a pleasure to shop at Carrolls Irish Gifts, the choices were plenty and the shopping process was easy. The gift arrived fairly quickly despite the holiday rush period. Thank you very much for the great service. I would shop with you again.”

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Posted 4 years ago

“I ordered a Claddagh jewelry box for my wife for Christmas and it got here in time and she LOVED it!”

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Posted 4 years ago

“I love going to the actual shops but ordered online and wasn't overly impressed unfortunately. Two items have bern substituted and one was missing. I did get a refund though. Very little contact and very slow. I'll just stick to shipping instore.”

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Posted 4 years ago

“Easy to use website. Fast delivery and amazing variety of gift ideas. I will be purchasing more in the future”

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Posted 4 years ago

“Quick delivery and good quality products”

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Posted 4 years ago

“Made order a month before Christmas never came and also was promised it would come on a certain day and also never came. Then they switched my jumper colour and size three times. Online ordering a shambles on this website wouldn’t ever order again.”

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Posted 4 years ago

Hey there Daniel, We're sorry for the trouble with the delivery! We endeavour to get our orders out ASAP but unfortunately during the Christmas holidays we experienced delays. I can drop you a message to help resolve the trouble! Kind regards, Conor

Posted 4 years ago

“Never received package. Post office said I no longer live in the building.”

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Posted 4 years ago

Hey there Robert, We're sorry for the trouble with the delivery! I believe there was an error on the shipping address and this caused the package to get lost. I can certainly drop you a message to discuss solutions with you. Kind regards, Conor

Posted 4 years ago

“Lovely quality great service👍”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,636 reviews