Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,663 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Usually excellent”

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Posted 3 years ago

“I brought the gift for my husband and its apsulty beautiful I'm very pleased with my item thanks again carrolls Irish gifts”

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Posted 3 years ago

“Ordered 6 packages and charged extra for gift cards that didn’t arrive. The gift owners had no idea who it’s from and I’m stilling on a refund response for weeks now. Will not buy again”

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Posted 3 years ago

Hi there, I am sorry to hear this. I can see on our system a refund has been processed for the missing gift cards. Sincerest apologies for the inconvenience. Kind regards, Customer care.

Posted 3 years ago

“I placed 2 orders for Christmas presents before the Xmas post deadlines. One of the par les arrived on 21/12 but the other one is still with An Post in Dublin since 30/12. Very bad and disappointing service! I called your customer service office and I tried to speak to a staff member, very difficult to understand her, useless service! Waste of an international call! Also your website is really really poorrrrrrrr. Very limited products compared to your shops in Dublin. I won’t be shopping with you again. Very disappointed!!!!!”

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Posted 3 years ago

Hi there, I am sorry to hear that you are unhappy with the service. A member of our team will be in contact soon. Kind regards, Customer care.

Posted 3 years ago

“My order never arrived. I received no information regarding this so i assumed it was delayed. Hopefully you will act in this information immediately please.”

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Posted 3 years ago

Hi Caroline, I can see on our system that you chose click and collect for your order and not delivery. A member of our team will be in contact soon to help rectify the situation. Kind regards, Customer care.

Posted 3 years ago

“Thank you, Carrolls. The service was prompt and products packaged very well.”

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Posted 3 years ago

“The products are good quality but I am struggling with the customer service The first order, the item arrived in the wrong size. I still have not received a refund for it The second order I wasn't happy with the fit so I need to return it but noone is replying to me I now need two refunds and I don't know how to get them”

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Posted 3 years ago

Hi Louise, I am sorry to hear this. A member of our team will be in contact soon. Kind regards, Customer care.

Posted 3 years ago

“Product was as described and absolutely lovely. The delivery was incredible less then 24 hours from placing order to its arrival”

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Posted 3 years ago

“What I ordered turned out lovely and the person I bought it for loved it as well. I will definitely recommend to family and friends.”

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Posted 3 years ago

“Perfect, great quality gifts for our wonderful friends from oz for Xmas.... They will be treasured forever, I was so impressed how quickly they were delivered. Xdee”

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Posted 3 years ago

“Non existent customer service either by phone or email.”

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Posted 3 years ago

Hi Mary, I am sorry to hear this. I can see we have been in touch with you via emails and a refund was processed for your order on 20th December. Apologies for any inconvenience. Kind regards, Customer care.

Posted 3 years ago

“Rugby shirt very nice. Disappointed I did not receive gift until after Christmas. Postage very slow considering I ordered it 2 weeks before Christmas.”

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Posted 3 years ago

“Very good quality, fast shipping, reasonable price shipping (even to international).”

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Posted 3 years ago

“I was very pleased with one of my orders but there was a slight issue with quantity. I ordered two glasses but only received one”

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Posted 3 years ago

“Great online shop for the perfect gift”

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Posted 3 years ago

“I have used Carrolls Irish gifts several times and will purchase from them again”

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Posted 3 years ago

“Quick delivery i love my new mugs!!”

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Posted 3 years ago

“Excellent customer service good quality products”

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Posted 3 years ago

“I still haven’t received my order and I ordered it on the 10th of December. I’ve emailed and no reply. Very poor customer service. Very disappointing.”

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Posted 3 years ago

Hi Tracy, I am sorry to hear this. I can see we responded to you on the 2nd January letting you know that you chose click and collect, not delivery. A member of our team will be in contact soon. Kind regards, Customer care.

Posted 3 years ago

“Eigentlich bin ich zufrieden, aber doch enttäuscht, dass der versprochene Ersatz der zerbrochenen Tassen immer noch aussteht.”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,663 reviews