Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,635 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“What I ordered turned out lovely and the person I bought it for loved it as well. I will definitely recommend to family and friends.”

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Posted 3 years ago

“Perfect, great quality gifts for our wonderful friends from oz for Xmas.... They will be treasured forever, I was so impressed how quickly they were delivered. Xdee”

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Posted 3 years ago

“Non existent customer service either by phone or email.”

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Posted 3 years ago

Hi Mary, I am sorry to hear this. I can see we have been in touch with you via emails and a refund was processed for your order on 20th December. Apologies for any inconvenience. Kind regards, Customer care.

Posted 3 years ago

“Rugby shirt very nice. Disappointed I did not receive gift until after Christmas. Postage very slow considering I ordered it 2 weeks before Christmas.”

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Posted 3 years ago

“Very good quality, fast shipping, reasonable price shipping (even to international).”

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Posted 3 years ago

“I was very pleased with one of my orders but there was a slight issue with quantity. I ordered two glasses but only received one”

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Posted 3 years ago

“Great online shop for the perfect gift”

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Posted 3 years ago

“I have used Carrolls Irish gifts several times and will purchase from them again”

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Posted 3 years ago

“Quick delivery i love my new mugs!!”

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Posted 3 years ago

“Excellent customer service good quality products”

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Posted 3 years ago

“I still haven’t received my order and I ordered it on the 10th of December. I’ve emailed and no reply. Very poor customer service. Very disappointing.”

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Posted 3 years ago

Hi Tracy, I am sorry to hear this. I can see we responded to you on the 2nd January letting you know that you chose click and collect, not delivery. A member of our team will be in contact soon. Kind regards, Customer care.

Posted 3 years ago

“Eigentlich bin ich zufrieden, aber doch enttäuscht, dass der versprochene Ersatz der zerbrochenen Tassen immer noch aussteht.”

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Posted 3 years ago

“I have not received my order”

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Posted 3 years ago

“Recipient delighted and it arrived before Christmas-thank you :-)”

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Posted 3 years ago

“I love this store, so many choices”

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Posted 3 years ago

“Good shop with quality wool clothing”

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Posted 3 years ago

“The service was good the Claddagh bracelet was lovely. However the stone fell out after a week.”

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Posted 3 years ago

Hi there, I am so sorry to hear this. A member of our team will be in contact soon to help rectify the situation. Apologies for any inconvenience. Kind regards, Customer care.

Posted 3 years ago

“Fast delivery, packed well, unfortunately, the content of the gift boxes was just thrown into the box, very poor presentation.”

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Posted 3 years ago

“Quick response to a question, fast delivery.”

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Posted 3 years ago

“Unfortunately late delivery meant that my mum didn't get her Christmas present until after Christmas. Having said that she was pleased with the gift.”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,635 reviews