Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,663 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Guinness sweater a little late for Christmas parties. It arrived as expected and was in terrific shape.”

Helpful Report

Posted 3 years ago

“My hamper wasn’t delivered until December 29 by which time my son was left Spain. Your staff member lied to me when I called on dec 28 and said the gift was attempted to be delivered before Christmas when in fact the courier said it didn’t arrive in Spain until December 28. So I’m not happy and won’t use the service again. Neither will I recommend. Kay enright”

Helpful Report

Posted 3 years ago

Hi Catherine, I am sorry to hear this. Our staff would have been going off what the tracking is telling them, they would not have lied to you and I am sorry you feel this way. I will pass your feedback onto the relevant department. My sincere apologies for the overall inconvenience caused throughout and thank you for bearing with us. We are working on being better at our logistics front, especially in issues like these and will make sure to improve in this area. Kind regards, Customer care.

Posted 3 years ago

“I’m still waiting for a refund, haven’t gotten a response from your customer service I messaged on 15th of December for a refund, it is now 5th Jan still waiting… You email me with an email address that I can’t reply to, says no reply Asking what refund is for. Refund was for I cancelled the order as wrong delivery address was on my order. So I didn’t get order. I called your customer service they tell me it was refunded on 15th December, I never got this money back and they said they’d call me back and no call! Sick of chasing you for my refund 😞 Please sort”

Helpful Report

Posted 3 years ago

Hi Michelle, I am so sorry to hear this. A member of our team will be in touch as soon as possible. Kind regards, Customer Care.

Posted 3 years ago

“ONE OF MY FAVOURITE SITES”

Helpful Report

Posted 3 years ago

“More hassle than needed, you have to keep checking to make sure everything arrives”

Helpful Report

Posted 3 years ago

“Well, my name is Darren and I ordered this for Muffy , a new client of mine and it seems like the package still hasn't left Dublin so im not very happy at all.”

Helpful Report

Posted 3 years ago

Hi there, I am sorry to hear this. A member of our team will be in contact soon. Kind regards, Customer care.

Posted 3 years ago

“Je n'ai toujours pas reçu ma commande”

Helpful Report

Posted 3 years ago

Hi there, I am sorry to hear that your order has not arrived. A member of our team will be in touch soon. Kind regards, Customer care.

Posted 3 years ago

“Perfect fit for my partner, and very speedy delivery in time for Xmas!”

Helpful Report

Posted 3 years ago

“My friend received her gifts and really enjoyed them. Go raibh maith agat 💚☘️🇮🇪”

Helpful Report

Posted 3 years ago

“Excellent quality, fast delivery. Great price.”

Helpful Report

Posted 3 years ago

“Apart from a delay in acknowledgement of the order (possibly due to Christmas time or the fact I paid by PayPal), the order was swift, packaged nice and safely and would recommend.”

Helpful Report

Posted 3 years ago

“Delivery was next day. Excellent website with unusual bits. Will definitely order again”

Helpful Report

Posted 3 years ago

“The items are always of great quality and have been happy with all of them!”

Helpful Report

Posted 3 years ago

“Absolutely brilliant and worth every penny.i bought for mu 15yr old grandson,who loved it.”

Helpful Report

Posted 3 years ago

“Never received the order as it got lost ..reordered it but then it was no longer available!!”

Helpful Report

Posted 3 years ago

Hi there, I am sorry to hear this. I can see a refund has been processed for your order. Apologies for any inconvenience. Kind regards, Customer care.

Posted 3 years ago

“The gift was exactly as described on the site. Fast and secure delivery over Christmas with great comms. Thanks again!”

Helpful Report

Posted 3 years ago

“Purchased an aran type sweater as part of husbands xmas present. I knit, but didn't have time to make one myself!! Very impressed with the quality and style of the sweater, sizing is also fine. Very pleased and would certainly consider purchasing again in the future.”

Helpful Report

Posted 3 years ago

“Bought a Christmas Hamper as a gift for delivery to London. Delivery was ahead of the promised time and the recipients were bowled over by the hamper contents. 10/10 all around for both the product and service!”

Helpful Report

Posted 3 years ago

“I am writing from the United States, and I could not be more satisfied with the entire process. The order was packaged extremely well, it was shipped quickly, and communication was handled very well. I will continue to order without a doubt.”

Helpful Report

Posted 3 years ago

“Lovely gift for any occasion. Had no issues with it and the delivery was faster than expected.”

Helpful Report

Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,663 reviews