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Carrolls Irish Gifts Reviews

4.6 Rating 7,839 Reviews
89 %
of reviewers recommend Carrolls Irish Gifts
4.6
Based on 7,839 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat
Read Carrolls Irish Gifts Reviews
“Made order a month before Christmas never came and also was promised it would come on a certain day and also never came. Then they switched my jumper colour and size three times. Online ordering a shambles on this website wouldn’t ever order again.”
Helpful Report
Posted 4 years ago
Hey there Daniel, We're sorry for the trouble with the delivery! We endeavour to get our orders out ASAP but unfortunately during the Christmas holidays we experienced delays. I can drop you a message to help resolve the trouble! Kind regards, Conor
Posted 4 years ago
“Never received package. Post office said I no longer live in the building.”
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Posted 4 years ago
Hey there Robert, We're sorry for the trouble with the delivery! I believe there was an error on the shipping address and this caused the package to get lost. I can certainly drop you a message to discuss solutions with you. Kind regards, Conor
Posted 4 years ago
“Lovely quality great service👍”
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Posted 4 years ago
“My husband loves his hat & sweater. Now waiting for weather cold enough to really enjoy.”
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Posted 4 years ago
“Product was perfect but could not get through to customer support server all times for delivery to store update”
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Posted 4 years ago
“Excellent, gift arrived quickly and was perfect”
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Posted 4 years ago
“Always find what I need when I want ideas for gifts for friends and family”
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Posted 4 years ago
“My recent order was left short and when the item was sent out although I got it on time which I appreciated as I was flying out that day the wrong item was sent.”
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Posted 4 years ago
“Grateful to get the Butlers chocolate as they were not available in the airport. Delivery was on time and before Christmas despite a very busy time for all the delivery companies”
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Posted 4 years ago
“Received our parcel on time for the holidays, thank you so much! Great tracking system for purchases. Beautifully packaged and a lovely assortment of quality products. We'll be shopping with CIG again. Sláinte.”
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Posted 4 years ago
“Order placed 7th December 2021, allegedly dispatched 14th December 2021. Never received. Refund requested never received either as of 5th January 2022. This was our first order with Carroll’s and it will the last.”
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Posted 4 years ago
Hey there, We're sorry for the trouble with the delivery! I can see that tracking claims it was finally delivered, but much after the expected time. We work to get our orders out ASAP but sometimes we miss the mark. Please do let us know if there's anything we can help with! Kind regards, Conor
Posted 4 years ago
“Excellent service and recipient was delighted with gift”
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Posted 4 years ago
“My husband loves this warm cardigan. It is his second one.”
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Posted 4 years ago
“I visited your chops in Ireland and thought there were plenty of nice ideas for Christmas presents. Your website is just the same this is why I placed orders. Unfortunately some items (all the chocolates) arrived too late (dec 28th),”
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Posted 4 years ago
“Product perfect!”
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Posted 4 years ago
“I was so glad you had the Butlers Dark Chocolate bars with Whiskey in stock! I bought a couple at a specialty store to try & they were delicious! Went back to buy more but they had sold out. I was so appreciative that you could ship them to me & they arrived before Christmas so I was able to give one to my dad who loves Whiskey & Chocolate. Thank You!”
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Posted 4 years ago
“Carrolls Irish Gifts is an exceptional store with high quality merchandise. The ease of selection, and ordering on line was a quick and easy process. I had my wonderful Aran wool poncho sent to me in America in less than two weeks! I was very impressed with the beautiful color and design! I plan on ordering a sweater this week! A pleasant experience from start to finish!”
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Posted 4 years ago
“Got them for my dad who doesn't enjoy traditional crackers. He loved them.”
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Posted 4 years ago
“Beautifully made items with nice touches . They were swiftly delivered. They made great presents. Would buy from you again”
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Posted 4 years ago
“Very efficient service and good product - great communication thank you”
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Posted 4 years ago
Carrolls Irish Gifts is rated 4.6 based on 7,839 reviews