Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,639 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,639 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“A lot of the items I ordered were much smaller than I expected. The order took much longer than anticipated to get here. I ordered the beginning of December. Package arrived Christmas Eve. Items were reasonably priced though.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Lovely items . So easy to order and arrived promptly.”

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Posted 4 years ago

“One of the items ordered never arrived”

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Posted 4 years ago

Hi Paul - Apologies, I understand the pint glass was missing and you were in touch with our customer care team,. This has now been resent to you. Regards, Dara

Posted 4 years ago

“Excellent choice of goods- gifts and products”

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Posted 4 years ago

“I was very pleased with the gifts I purchased. My only issue was with the time that the delivery took. It was three weeks. I assume it was Covid related”

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Posted 4 years ago

“Bought online and was very easy to do”

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Posted 4 years ago

“The item arrived just in time for Christmas!! It is beautiful and the recipient was delighted. She wore it the very next day. The craftsmanship is excellent and the item very impressive. I believe good value was received.”

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Posted 4 years ago

“Very responsive. Order arrived on time and in excellent condition.”

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Posted 4 years ago

“Product was too small, phoned on multiple occasions and still no call back to organise an exchange”

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Posted 4 years ago

“Wonderful products, perfectly priced and the best communication I have had from an online order. Thank you so much, those Tayto crisps didn’t reach Boxing Day. 😊 x”

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Posted 4 years ago

“Loved all the gifts I bought! Great quality.”

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Posted 4 years ago

“Beautiful and good services.”

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Posted 4 years ago

“i ordered early december some chocolate bombe that were supposed to be a part of a Christmas gift. it shipped on december 14th but after that a never had any update on where my package was. It is december 30th and i still never got my order, and still no updates. i would like a refund.”

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Posted 4 years ago

“Very pleased with aran jumper”

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Posted 4 years ago

“Great products, no issues with order!”

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Posted 4 years ago

“Took longer then expected to arrive. The product was in great condition when it finally arrived. Next time I will use a domestic avenue.”

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Posted 4 years ago

“The scarf I ordered came exactly as expected & was so much softer than anticipated!”

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Posted 4 years ago

“Very little communication when I realized the original order was the wrong size. It was taken care of but not acknowledged. No way of speaking with customer service.”

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Posted 4 years ago

“All products were lovely appart from one. Got completely different kids slippers from what I ordered. You must have been out of stock and send me what you had. Couldn't send it back as it was to close to Xmas.”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,639 reviews