Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,835 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat

Carrolls Irish Gifts 5 star review on 21st October 2026

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items I ordered were declared out of stock so I was asked to choose other items of a similar, but lesser value, felt like I was paying more for less. I don't think I'd order again from Carrolls.”

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Posted 5 years ago

“The order came in a very large box full of paper. I thought it would come in a box that could be decorated to give as a gift box. I ordered an apron which I still haven't received even though I got on to your offices and the girl said she would send it out. You offered me 15% discount and the apron for free. As I said to the girl all businesses are struggling so leave it at 10% discount and don't refund the apron. I still haven't received it. Won't be ordering again”

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Posted 5 years ago

“I have ordered 2 key rings as a gift for someone. one for her and another for him. I have paid for the delivery €16. One of them looks exactly as on the picture, second one came completely scratched. First I have asked if they could send the new one to me but they couldn't guarantee that it will arrive on time. Got the refund for the scratched key ring but delivery wasn't covered at all. Couldn't give the gift on the end as I had only one... Get very disappointed. Communication via email went very quick. That the only thing on plus.”

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Posted 5 years ago

“The value of the hampers & I have bought 3, do not equate to what the price is. Would not use again”

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Posted 5 years ago

“I was disappointed the order I placed took so long in coming.While I appreciate that this was due to the effects of Covid and staffing issues, but why was I not informed earlier that the was the case. I waited 3 weeks before I got in touch with you about the long delay! I think an email explaining the situation would have been more acceptable. I was then told that my ordered item was not available!! This was a special present that I'd ordered to be forwarded on to India and the time delay was not appreciated especially as I had to chase the order up myself. I think an email to explain the delay would have been more acceptable”

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Posted 5 years ago

“Please include a section on your website where a gift message can be typed in for the recipient.”

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Posted 5 years ago

“Unfortunately you didn’t have the item I wanted and the other sizing provided couldn’t be more wrong. Outfit for 6month baby came in a size of a month old baby, very confusing even though I like the product. I highly recommend to specify sizing to have more success at least in baby section!”

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Posted 5 years ago

“Rated low bcs I have not yet received my order #USA00340082 dated 3/19/21! It is now April 11 & still no information with DHS or other carrier. Pls find out what happened to my order asap”

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Posted 5 years ago

“Order to Sweden, half of the items were missing when I got my package. Quick reply by the service & refund. Nice and quality souvenirs otherwise. ”

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Posted 5 years ago

“I'm still waiting on reply regarding my order which I recieved middle of March”

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Posted 5 years ago

“I received an incomplete order. I contacted customer care and they said they'd give a refund as the 6 items missing were out of stock, but the refund was only 5,40€ instead of 6€. Really, it's not the money, it's the lack of care in all the process, first the incomplete order and then the wrong refund”

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Posted 5 years ago

“I didn't get what I ordered but I did receive a full refund”

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Posted 5 years ago

“Sizes are crazy...0-6 months...definately need a 0-3, 3-6”

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Posted 5 years ago

“Hello, the lock is on the wallet. I can’t use it and I ask a shop nearby but they don’t have the same Systeme to unlock it.”

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Posted 5 years ago

“I ordered two tops for my kids for st. Patrick's (sizes 1-2 and 3-4). Unfortunately both tops that were delivered were size 1-2 and it was too close to the day to send them back. So that was disappointing service although the tops themselves seemed to be decent quality. One of the hairbands broker within minutes.”

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Posted 5 years ago

“I ordered a pint glass in a gift box to give as a gift. The pint glass arrived but with no box, i contacted them and they said they would send the gift box and that there had been a mix up. The gift box arrived however it was for a smaller glass so i contacted them again and just organised a refund as they were now out of stock of the gift box i required and i had given the gift by the. Still awaiting refund but im sure it'll be with me soon. The glass is perfect and a much loved gift.”

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Posted 5 years ago

“Although the product was great and only cost €7 it cost €7.99 delivery charge as it was first time ordering I was very disappointed that I had not ticked the charge box for delivery. I could not get in contact with anyone by phone or by email. Very disapointed”

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Posted 5 years ago

“Hi I returned a Patrick's day tshirt,I still didnt receive bigger size,but it's to late now I needed it for 2m,can you refund invoice number car00377757 thank you”

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Posted 5 years ago

“I have not received the items that were ordered 22days ago .the tracking has stopped on line .have phoned Carroll many time no answer .I put in a request .was told they could not find my items on line .ask to wait another 14days from last on line tracking.my item are all for at Patrick's Day on wednesday . hopefully they may still arrive .if not they are of not much use after that .I hope this matter can be resolved.”

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Posted 5 years ago

“T Shirt was inferior quality.”

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Posted 5 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,835 reviews