Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: 57/58 Upper O'Connell Stret, , Dublin, 57/58 Upper O'Connell Stret, , Dublin, Dublin
Rating: 4.56

4.6 Rating 7,195 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,195 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 29th March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order to Sweden, half of the items were missing when I got my package. Quick reply by the service & refund. Nice and quality souvenirs otherwise. ”

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Posted 3 years ago

“I'm still waiting on reply regarding my order which I recieved middle of March”

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Posted 3 years ago

“I received an incomplete order. I contacted customer care and they said they'd give a refund as the 6 items missing were out of stock, but the refund was only 5,40€ instead of 6€. Really, it's not the money, it's the lack of care in all the process, first the incomplete order and then the wrong refund”

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Posted 3 years ago

“I didn't get what I ordered but I did receive a full refund”

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Posted 3 years ago

“Sizes are crazy...0-6 months...definately need a 0-3, 3-6”

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Posted 3 years ago

“Hello, the lock is on the wallet. I can’t use it and I ask a shop nearby but they don’t have the same Systeme to unlock it.”

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Posted 3 years ago

“I ordered two tops for my kids for st. Patrick's (sizes 1-2 and 3-4). Unfortunately both tops that were delivered were size 1-2 and it was too close to the day to send them back. So that was disappointing service although the tops themselves seemed to be decent quality. One of the hairbands broker within minutes.”

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Posted 3 years ago

“I ordered a pint glass in a gift box to give as a gift. The pint glass arrived but with no box, i contacted them and they said they would send the gift box and that there had been a mix up. The gift box arrived however it was for a smaller glass so i contacted them again and just organised a refund as they were now out of stock of the gift box i required and i had given the gift by the. Still awaiting refund but im sure it'll be with me soon. The glass is perfect and a much loved gift.”

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Posted 3 years ago

“Although the product was great and only cost €7 it cost €7.99 delivery charge as it was first time ordering I was very disappointed that I had not ticked the charge box for delivery. I could not get in contact with anyone by phone or by email. Very disapointed”

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Posted 3 years ago

“Hi I returned a Patrick's day tshirt,I still didnt receive bigger size,but it's to late now I needed it for 2m,can you refund invoice number car00377757 thank you”

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Posted 3 years ago

“I have not received the items that were ordered 22days ago .the tracking has stopped on line .have phoned Carroll many time no answer .I put in a request .was told they could not find my items on line .ask to wait another 14days from last on line tracking.my item are all for at Patrick's Day on wednesday . hopefully they may still arrive .if not they are of not much use after that .I hope this matter can be resolved.”

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Posted 3 years ago

“T Shirt was inferior quality.”

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Posted 3 years ago

“No gift note options, childrens "one size fits all" mittens came as 3-6 years so definitely not one size, could have said that on the description. Limited options online, unimpressed altogether.”

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Posted 3 years ago

“Part of my order was missing. Part of my order was broken. I reached out with photos was told the missing and broken order was on the way. Never received. Reached back out and was told missing item was on back order and broken item was waiting for missing item to come in but no communication. Broken item could have been shipped while back order item could have been refunded. Communication needs a lot of work.”

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Posted 3 years ago

“Very good value. But spoiled completely by the actions of the courier. Texted three days in a row to say it would be delivered on that day. Finally a neighbour found it in his garden it was thrown over his gate. Luckily nothing was broken. A sad service from a brilliant supplier.”

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Posted 3 years ago

“As much as my purchase arrived quickly and it was well wrapped the image of the item didn't meet my expectations..I was expecting 6 metal poles as seen on the image although only 4 were on the actual item. Fairly disappointed as I cannot use it.”

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Posted 3 years ago

“I will personally not buy anything as a gift for somebody else - there is no notice that something is not in stock and you will end up receiving only part of your order. I never, ever had such problems with Next, H&M, GiftsDirect - and I am not advertising any of these companies. It is a pity because I always liked your shop.”

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Posted 3 years ago

“I received the wrong candle. A lavender one arrived and I had ordered Wild Atlantic Way. It was a birthday gift so I didn't have time to change it. Not very happy :(”

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Posted 3 years ago

“Delivery wasn't sent until after the expected delivery date and only when I contacted them to find out where it was. Jumper is okay, but cut was quite different to the images shown.”

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Posted 3 years ago

“The name on my personalised Guinness glass was barely there , very faded!”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,195 reviews