Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,697 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

Carrolls Irish Gifts 5 star review on 2nd June 2026

Jose Maria Lopez Martinez

Carrolls Irish Gifts 5 star review on 8th April 2025

Lindsay Grant

Carrolls Irish Gifts 5 star review on 13th March 2025

Kaitlin Ramsbotham

Carrolls Irish Gifts 5 star review on 6th February 2025

Anonymous

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items came broken due to poor packaging, however when I contacted the company and they were VERY accomodating and helpful. I would order from your company again if packaging on the chocolate bombs are better packaged,No packing on the inside of the box so all 3 bombs were free to roll and bang against each other as well as nothing being wrapped in bubble wrap .The order was being shipped all the way to the USA. I could not open the other items to see if they were damaged and still give them as a gift”

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Posted 4 years ago

“I wish I had realized before I ordered that the shipment would be from Ireland. Since the purchase price was shown in U.S. Dollars, I got the impression that the gift basket would be assembled and shipped within the United States. Fingers crossed that the gift will arrive before Christmas. Since it still isn't here, I don't can't yet report how it was delivered and how long it took.”

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Posted 4 years ago

“Hasn’t arrived yet, dispatch was so long too”

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Posted 4 years ago

“Hard to review something that I have not received yet”

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Posted 4 years ago

“I was very excited to make this order. Unfortunately, the hat I ordered and was charged for ended up not being in stock. A sales rep called me and told me, which was nice. The problem is that the currency conversion cost us both on the charge and the refund meaning we are out money for something we didn't get. Also, the Guinness XL tee is was too small. Not consistent in size with other Guinness shirts we bought in Dublin.”

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Posted 4 years ago

“Items ordered did not arrive in the specified timeframe. Only when I emailed and phoned did I get a dispatch email. Product were good quality when they arrived.”

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Posted 4 years ago

“Totally disappointed with order, chocolate balls were broken on arrival and no response to e mail sent reporting the damage”

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Posted 4 years ago

“Bit dissapointed, very tiny tins of tes, look larger on the advert, all thought states small but these were mini tins”

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Posted 4 years ago

“Bought a lovely bracelet on the site, but why did they parcel mail whey it could have posted it and Save every one the delivery charge”

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Posted 4 years ago

“Unfortunately, I have been exceedingly disappointed with my purchase from Carrolls Gifts. I ordered a 2022 Calander and a child's T-shirt to send to my son & Grandson in Australia. When I opened the box the child's T-shirt appeared to have been just thrown into the box, was covered with the packaging chips and creased. Could not be given to anyone. I have not as yer returned the T-shirt but I will be looking for a refund on return of same.”

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Posted 4 years ago

“Too small despite saying large, had to return”

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Posted 4 years ago

“The scarf was stained and had an odd smell.”

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Posted 4 years ago

“Never got a purchase confirmation so I ordered again because it said i didn't purchase bowl and was still in my cart. So I was stuck buying 2 bowls and paying for separate shippings and they would not let me cancel an order. Never got shopping information either. So probably will not order from them again.”

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Posted 4 years ago

“Die Lieferung erfolgte wie immer prompt und in bester Qualität. Leider hat sich ein grober Fehler bei der Deklaration der Waren ergeben: Ich habe 6 Büchsen des Tees bestellt und per Kreditkarte bezahlt. Gross war dann der Schock, als ich 46 Fr. Zoll bei der Lieferung durch die Post zu bezahlen hatte. Grund: Anstelle der 6 Büchsen (42 Pfund) wurden 6 Pakete à 6 Büchsen (252 Pfund) deklariert. So hatte ich diese Nachzahlung zu leisten. Schade, da ich sonst mit Carlos Iris Gifts sehr zufrieden bin.”

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Posted 4 years ago

Hi, Es tut uns sehr leid, dies zu hören. Wir werden Sie privat per E-Mail kontaktieren. Mit freundlichen Grüßen, Carrolls-Kundensupport-Team.

Posted 4 years ago

“I got 3 shirts and 2 sweatshirts. They were all much smaller than indicated. All the sizes ran very small so nothing fit that I bought for the giftees. I was pretty embarrassed that the sizes weren’t correct and nothing fit. If you buy clothing…buy 2 or 3 Sizes up. This included kids and adults as I bought both. Won’t be doing that ever again.”

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Posted 4 years ago

Hi there, We are very sorry to hear about the problem with the sizes. We have contacted you privately by email. Kind Regards, Carrolls Customer Support Team

Posted 4 years ago

“My wool sweater was advertised as 'oatmeal' with the photo showing a solid cream color. However, the entire knitted piece had hundreds of flecks of bright ORANGE, BLUE and BLACK interwoven in the thread. Nothing would do but pick out these hideous specks with tweezers. I don't recommend this company.”

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Posted 4 years ago

Hi there, We are very sorry to hear this. We checked and it seems that we sent you the flecked version of this sweater instead of the oatmeal you originally purchased. Had you originally contacted us about the wrong item being received we would have been able to set up a return and ship out the correct sweater you purchased. We are very sorry about the inconvenience caused by this matter. Kind Regards, Carrolls Customer Support Team

Posted 4 years ago

“The shipment of the order has gone very badly. I had to contact the company because my order did not arrive at my house and in the end it was late. I wanted it for gifts to my family and I couldn't do it. I'm very sad with the shipment. Instead, the order was fine and everything was correct.”

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Posted 4 years ago

“Poor delivery service.”

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Posted 4 years ago

“Very disappointed in my brown bread-in-a-box purchase…5 boxes…yuck😟‼️”

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Posted 4 years ago

“Not the service I would have expected”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,697 reviews