Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,697 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

Carrolls Irish Gifts 5 star review on 2nd June 2026

Jose Maria Lopez Martinez

Carrolls Irish Gifts 5 star review on 8th April 2025

Lindsay Grant

Carrolls Irish Gifts 5 star review on 13th March 2025

Kaitlin Ramsbotham

Carrolls Irish Gifts 5 star review on 6th February 2025

Anonymous

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received the item and they will not send out another one until the original is received which might never happen since it was not delivered.”

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Posted 4 years ago

Hi there, We are very sorry about this, I have contacted you by email in order to best fix this matter. Kind regards, Stephen

Posted 4 years ago

“Hi this is Ann Hill Darren’s mum ,I was disappointed in the delivery . It took about 8 days to deliver the parcel after i was told it was en route ,the crackers were broken and the cheese was in the box for 8 days before my son received it . I am sorry but I didn’t think it was good value for 50 euros”

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Posted 4 years ago

Hi Ann, The package had been incorrectly rerouted by our carrier which should not have happened hence the delay. We are sending out a few replacement items in the post to you to apologise for this Kind regards.

Posted 4 years ago

“Although I love your store and have bought many many many things over the years the last two orders have both been missing numerous items and not being able to speak with somebody is awful as of right now I placed an order for $143 and have not received any of it although they keep sending me a tracking number telling me that they sent it when in fact the tracking number was for a totally different order”

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Posted 4 years ago

Hi Grace, Sorry for this. I can see your many orders on the system. Thank you for your continued business. Our dispatch team are rectifying this for you today as a priority. Kind regards.

Posted 4 years ago

“I asked for a size medium and you sent a large. I have given it as a present and ordered a new one from somewhere else and more reliable”

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Posted 4 years ago

“Product, a hat, is too big.”

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Posted 4 years ago

“I ordered on August 12. Item has still not been delivered.”

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Posted 4 years ago

“Love Carroll's Irish Gifts great prices and beautiful items thank you. However this time I was very disappointed as the parcel was missing items and ; First off; Pot rests weren't received, Two; the Celtic plate was broken in half with a big chip on the edge. If that wasn't enough I had to pay $80.00 to get the parcel which I have never had to do before WHY??? I don't know what has changed with orders but I will say I want the Ceramic Pot Stands (never received), replaced along with the Ceramic Celtic Cross Display Plate that was broken also replaced plus $80.00 dollars that I had to pay to get the parcel. Normally I would give you 5 stars but this was so upsetting missing and broken items so disappointing, hopefully you will resolve this asap.”

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Posted 4 years ago

“I was disappointed because of the date of the delivery. Because I paid more in order to have the gift before the Christmass of my friend but the delivery was arrived after like if I paid less.”

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Posted 4 years ago

“Leather belt took quite a long time to arrive and I've now found that the design seems to have been sprayed onto the leather and has already started deteriorating at the buckle. Very disappointing”

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Posted 4 years ago

“I've ordered 2 hoodies and 2 t-shirt but in thé package I've reveived only the 2 t-shirts. I really don't understand how they could miss 2 hoodies on an order of 4 items, and that the more expensive are missing is pretty strange. I've chatted and a nice person helped me. So it took 15 days To receive the package. It's à long time and I don't understand they don't make a commercial offer To compensate. Deceived by my first contact.”

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Posted 4 years ago

“paid for express delivery but it took a week to get my order. ordered for fathers day and was late. didn't have what I ordered but did substitute.”

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Posted 4 years ago

“Was a bit disappointed 😞as we did not get the gift till Sunday evening late on fathers day so we rushed out to the shops to get something else”

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Posted 4 years ago

“It would be a higher rating if I received the order or at least an status update.”

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Posted 4 years ago

Hi Joe, We are sorry to hear your order has not arrived yet. Our Customer Support team have been in contact with you regarding your order status. Please don't hesitate to get back in touch with them with any quires regarding the order as they are happy to help. Kind Regards, Rachel

Posted 4 years ago

“The ring was beautiful but was not in the size ordered.”

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Posted 5 years ago

“Arrived fast, but products were melted. Wish there was something to keep the candy from melting; $50 is a lot to spend for candy that is melted.”

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Posted 5 years ago

“One box arrived Another one more than 2 weeks left Dublin post office and nithing happenewhere is my 2. box?”

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Posted 5 years ago

“Found website and ordering cumbersome, the delivery address was listed as my home address, meaning my friend would have seen the billing. The order did not ship until two-three weeks after I placed it and only because I rang. Also not advised of local taxes so that went to my friends mobile instead of mine so she paid local tax taking away the good of a gift. Local taxes should be included in the cost”

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Posted 5 years ago

“The items I ordered were declared out of stock so I was asked to choose other items of a similar, but lesser value, felt like I was paying more for less. I don't think I'd order again from Carrolls.”

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Posted 5 years ago

“The order came in a very large box full of paper. I thought it would come in a box that could be decorated to give as a gift box. I ordered an apron which I still haven't received even though I got on to your offices and the girl said she would send it out. You offered me 15% discount and the apron for free. As I said to the girl all businesses are struggling so leave it at 10% discount and don't refund the apron. I still haven't received it. Won't be ordering again”

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Posted 5 years ago

“I have ordered 2 key rings as a gift for someone. one for her and another for him. I have paid for the delivery €16. One of them looks exactly as on the picture, second one came completely scratched. First I have asked if they could send the new one to me but they couldn't guarantee that it will arrive on time. Got the refund for the scratched key ring but delivery wasn't covered at all. Couldn't give the gift on the end as I had only one... Get very disappointed. Communication via email went very quick. That the only thing on plus.”

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Posted 5 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,697 reviews