“Went into the Store on Bobby Jones Expressway Augusta on 7/26/25 Sales Associate was counting down the register. She wasn’t friendly at all.
I will continue to order online. Very poor customer service. Nasty Attitude”
“I have been a customer of Cato's for years. On July 21, 2025 I visited the Monticello, Indiana store and ran across the rudest employee. She watched us like a hawk like we were going to steal. I bought items and paid cash and she didn't even thank me. I was there with my sister and niece and they felt the same way. The receipt shows it was salesperson 101. I have worked retail for years and that is no way to treat a paying customer.”
“The Cato Fashions store in Ahoskie NC #00066 is awesome. Two women imparticular that help me are friendly, knowledgeable, and helpful. They keep that store in tip top shape. It's always neat and tidy, the clothes on the racks are arranged in order by size. I enjoy my shopping experience there. I highly recommend this store and the above and beyond staff.”
“I have visited my local Cato in Minden LA and was not acknowledged either time as even being in the store; unrecognized whatsoever by either employee present. Poor customer service!”
“Nice store in Crestview, FL. There's lots to choose from. That's the nice thing but sadly it's so hot in the store right now until it's unbearable to look at what they have. I contacted customer service a few months ago and there's still no air-conditioning. I would like to shop there but I won't be back until action has back taken or the winter time rolls around. There are a few other options in town now.”
“For the last 3 years I have received a gift card for Cato's from my son. I understand that they are financially strapped. When I went to the store in Callaway Florida they told me that their gift card system has been down all week. I called the corporate office and they have no resolution. This is crazy. I think purposely holding the funds because their financially tight. You mean to tell me in our entire week's time there is no resolution to all of the other moms who may have gotten a gift card from Mother's Day. And I spent an hour picking up my clothing just to be told that I couldn't use it. They need to post that on the door before people waste all day looking for clothing. I don't believe that the gift card system is down.
Never again. Going forward I will tell my son to not include Cato in my gift cards from Mother's Day.”
“I have to rave on Alexia and Haylie at store #00512 located in Millington, TN. Alexia was so patient and went above and beyond to help me get old gift cards I had that didn’t have a pin #. She called every number she had on file and finally got my GC situation resolved. Haylie has a bright and happy smile. They both compliment each other as they work. I will definitely be going back to this location and hope they’re there to help me pick out my outfits. Highly recommend this place for fabulous customer service.”
“One of the workers there is very rude with her coworkers and customers. She is nice whenever the manager is around but when there are people there of a different race and the manager is not there, she is very rude. She is the short older lady that works there.”
“Good day to whom this may apply.
I love Catos fashions.
I only shop here until recently.
I'm currently serving at a APO AP shipping address.
And I'm now denied access to the website to shop because I do not have a United States address. We are soilders and civilians that love Catos and now are denied without any estimated timeline as to when the website will be made available to us.
Can we please receive an ETA?”
“Amber at the Burleson Catos was so polite and helpful she went and found the skirt I was looking for my wife in a wheel chair she said she would hold it till I go there this afternoon, amazing customer service, nothing like the one I just call off Cooper st in Arlington and had to deal with a store manager having a bad day. Nothing!”
“Amber at the Burleson Catos was so polite and helpful she went and found the skirt I was looking for my wife in a wheel chair she said she would hold it till I go there this afternoon, amazing customer service, nothing like the one I just call off Cooper st in Arlington and had to deal with a store manager having a bad day. Nothing!”
“I placed an online order and I was charged twice by CATO. I called CATO Customer Service, explained the issue and I received Poor Customer service in return. I was told to take the matter up with my bank and they couldn't do anything to reimburse the charge even though she could see where they charged me twice. So, I say to you. If you don't have a CATO charge card and or not shopping in store don't order online because they will double charge your card.”
“Employee Shar in the Stockbridge GA store is very polite and very patient with customers and helpful. My friend and myself was there until closing and was not rushed to cash out at all.”
“As an employee of this awful store, this is THE WORST place I've ever worked!!! Before becoming an employee, I never even shopped here. They are very cheap in EVERY aspect of this company. I'll give them about 3 years and they'll probably have to close more locations. This is a sorry company to work and to shop for these cheap ass clothes that shrink or rip when you wash them even on gentle cycle. Then they want you to do things that they're not paying you for. Whoever reads this, do yourself a favor and don't shop here or try to get employment here!”
“Others would like to see lush Cato Fashions CUSTO'MER SERV;ICE +1 8O5 41O 56OO ]
Modcloth𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢and beautiful gardens but instead are greeted by overgrown, dead or otherwise messy landscapes. Whether you’ve inherited a neglected garden from a previous homeowner or have been too busy to keep on top of maintenance, don’t despair: Devising a game plan now can set you up for a much better view by next winter.”
“THE ASSOCIATE NAME TAMMY IN YOUR WHIEHALL STORE IN OHIO WAS VERY PLEASANT AND HELPFUL. SHE WAS VERY PROFESSIONAL. I HAD A VERY NICE EXPERIENCE AND WORKING IN RETAIL MYSELF IT WAS NICE TO HAVE SOMEONE WHO CARED.”
“The manager is RUDE!!! She kept staring at me then kept moving from side to side on the counter like I was gonna steal something I want for preparation and I’m not gonna be treated like this. You need to find a new job. You’re a freaking cow.!”
