Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm still waiting for my email I have checked spam but nothing”

Helpful Report

Posted 8 years ago

Hi Derek, we've sent you the email again now - please get in touch again if you've not received it.

Posted 8 years ago

“i purchased this vehicle check for a 1991 sierra ,i wanted to check the mileage but the info only went back to 2006 which i had already got for free, and thats why i paid 3.99 to get further info but as i say it only gave me the same info i got for free,so it was a complete waste of time and money”

Helpful Report

Posted 8 years ago

“The first vehicles number plate i entered you came back with no information yet still charged me for it....... So no not very good if the second was free as no information was found on the first i would rate you well.... I will use another company next time.....maybe they are more honourable...”

Helpful Report

Posted 8 years ago

“Having completed a vehicle history on ukvehicles, there seemed to be discrepancies with what the seller was telling me. So i had to do another HPI check with another company with another cost which differed to the one i recieved from Ukvehicles. This shouldn't have been the case i have wasted money on making this check.”

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Posted 8 years ago

“No mileage check included.”

Helpful Report

Posted 8 years ago

“IT turns out that this car is in Germany .Rostock. Why was this not picked up by you ? Seems like i wasted my money! Yours G.Perry”

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Posted 9 years ago

“I was looking for information about the date of registered conversions to this vehicle but nothing was shown on the report, although I am aware that the vehicle has had a major conversion. So for me this report was a waste of money!”

Helpful Report

Posted 9 years ago

“Wanted piece of mind before purchasing a second hand vehicle but only got uncertainty. This check showed outstanding finance on the vehicle and when I spoke to the dealership their records showed the opposite as they HPI all vehicles before sale. They indicated that this check was not up to date as they would not being selling any vehicle with outstanding finance. Buyer beware!”

Helpful Report

Posted 9 years ago

“I was disappointed. Insufficient information about previous owners and history of the car . the info of them are known . I thought of a lot more info . it was not worth the price .”

Helpful Report

Posted 9 years ago

“I was hoping for more detail owners history etc”

Helpful Report

Posted 9 years ago

“I was hoping to find any previous owners of this particular vehicle. The report came back with no previous owners logged. So it the main information I required I didn't get. On this occasion I didn't find the report very helpful.”

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Posted 9 years ago

“The vehicle that was checked proved to be re sprayed upon inspection by myself. Also the mot mileage was inconsistent for one year with only 1000 miles covered and was not highlighted by your car check. Waste of money, this car should have been listed category D in my opinion.”

Helpful Report

Posted 9 years ago

Hi Hugh, thanks for taking the time to review us. We're sorry that you found the car in poor condition - whilst we show as much data as possible (and the most in the UK) we can't verify the physical condition of vehicles and always recommend that you have the vehicle physically inspected before buying. We've dropped you an email to see if we can resolve the MOT issue you mentioned. Thanks UKV Support

Posted 9 years ago

“Report contained errors and was therefore a pointless waste of money.”

Helpful Report

Posted 9 years ago

Hi Robert, we take our data quality very seriously, and pride ourselves on being the best in the business, so we're keen to hear what we've got wrong for your check. We've emailed you separately but please do mail or give us a call and we'll see what we can do to remedy the situation. Thanks UKV Support

Posted 9 years ago

“Main issue is print out report is non existent and I need that to give potential buyers. So won't be using again,, sorry Phil”

Helpful Report

Posted 9 years ago

“Other firms are doing the same service for cheaper plus most information is avaliable from DVLA for free. Really would like my money back this is all a CON.”

Helpful Report

Posted 9 years ago

“The website said that I'll get a report online and copy in email. I was expecting a PDF copy in my email but it turned out to be only a link to the website to retrieve the history. The website link also didn't show any option to save or export the report as a PDF file. This can be improved and I'd still like a PDF soft copy for records please.”

Helpful Report

Posted 9 years ago

Hi Adeel, we don't provide PDFs on the site as a matter of course but we've created one for you and emailed it over. Thanks, UKV Support

Posted 9 years ago

“Why have you not sent me an email cofiming the staus of my enquiry after all I DID PAY YOU.”

Helpful Report

Posted 9 years ago

Hi Richard, we've emailed you your check again (it's worth checking your spam for our original email too). Give us a shout if you still haven't received it. Thanks UKV Support

Posted 9 years ago

“I was attracted to this site because I was lead to believe I was buying a full report for the £3.99 price tag, only to be disappointed to find that the finance history was not included. I then received an email say I could have this information If I payed an extra £5.99. Not very impressed ????”

Helpful Report

Posted 9 years ago

Hi Steve, thanks for using the service and for getting in touch with us. We're very clear at the outset what you get in our Silver (£3.99) and Gold (£9.99) reports but if there's anything you'd like to suggest we improve to make this clearer, please do drop us a line to info@ukvehicle.com. Thanks, UKV Support

Posted 9 years ago

“No answer on the phone number.”

Helpful Report

Posted 9 years ago

Hi Javaid, thanks for using and reviewing us. We encourage email support first and foremost but our support line will always come back to you if you can't get through and leave a message. We've recently upped the number of support lines so it's much less likely you'll have to leave a message in the future. Thanks, UKV Support

Posted 9 years ago

“Did not tell me anything that I did not already know no mot history at all supplied very disappointing for the Gold service”

Helpful Report

Posted 9 years ago

Cazana is rated 4.2 based on 3,561 reviews