“Called customer services many times, not even once reached. It says busy. Line and coverage very poor. The monthly plan still got paid the same,but lots of problem of line,lag, etc. Celcom life apps sucks.”
“So lag. I always wrote a complaint letter to MCMC and Celcom replays ere always "already fixed" yet the lag is clearly never gone. Existed since 1988 yet lag until now. How come?”
“The unlimited internet that you give is terrible. It's not even fast. Not only that, it suprisingly makes my internet connection worse. I paid good money for that and this is what you guys give me??? This is a serious problem. And another thing, I have to power off my phone just to activate the unlimited internet.Why is this happening!!!!!!I am really not satisfied by this service. You really need to improve your internet service. Oh yeah one more thing, STOP GIVING DEALS WITH A LOT OF MONEY, most of us can't afford more than RM30 you know”
“Being charge internet usage unreasonably as no data plan signed and line being barred without prior notice. Customer service unable to provide effective solution,”
“Please, quality is very important regardless of the price, but Celcom definitely failed at keeping up its level. Such a lousy service and i'd say the staffs are not much trained to provide you a solution. Speaking about the coverage, worst ever especially when you needed it the most. Maxis is definitely 100% better even if its with RM1O/20 difference. So, please guys choose your Telco wisely because you pay for the price thats compatible with the service. Adios.”
“I've been using celcom for almost 5 years and its not getting any better every year it gets worst this is seriously by far the lousiest, i pay almost 300 ringgit every month yet you still provide me a poor and unacceptable coverage the line is seriously very very bad and i'm not happy with it, sometimes my line just got cut and i cant even make any phone call and the data line during the night is seriously bad just 2 bars please do something about it this is just absurd.
PS: PLEASE FIX IT I HAVE HAD ENOUGH TQ”
“Now celcom also cutting cost....when I reload myr 50 before,it will be activated 1 month..But now they make it only 3 weeks..sad for the new plan....I been use celcom plan 12 years n this new plan is worst....”
“Very lousy Internet package, high price low data quota. And data always finish so fast with normal usage. Sometimes 1 day can finish 15gb just surfing net, I also wonder how is it possible.”
