Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.08

4.1 Rating 5,471 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting on my refund money from my flight I was to take on the 7th”

Helpful Report

Posted 11 months ago

Dear Shannon, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“Revision: I was contacted to remedy the situation below. While the associate on the phone was very kind, nothing has still been resolved. I would still NOT recommend this company. DO NOT use their travel insurance policy - it is an absolute scam. They charged $140 fee just to change my flight, this fee was not communicated to me while on the phone with them changing my flight. Additionally, they charged me for the cost difference between my new flight. WHAT WAS THE PURPOSE OF YOUR INSURANCE!!!! I rarely take the time to write reviews- let alone scathing ones- but this company should not be aloud to operate. It’s obscene.”

Helpful Report

Posted 11 months ago

“I tried to cancel a flight that was booked less than 24 hours ago. That should be as simple as clicking on a link. Instead, I had to call. Then I was told they could only refund about half, even though the terms clearly state free cancellation for 24 hours. I had to threaten to do a charge back on my credit card before being issued the refund. I had to”

Helpful Report

Posted 11 months ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“Very misleading when I was checking out it said Alaska when I got my email it says Delta.. We always fly Alaska as we're military and our bags are waived and they allow us to board earlier.. I called cheapglights and was told that a not true.. Mind you we fly Alaska every 3months.. The customer service is absolutely horrible.. Oh and we have two children and non of is are together we can't get assigned seats til the day of “ Maybe “.. The stress of booking with cheap flights is crazy…”

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Posted 1 year ago

“This is not good at all”

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Posted 1 year ago

“I paid for $350 tickets and ended up being called the next day telling me that it would be $500. In order to keep everyone on the same flight I had to pay the large increase.”

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Posted 1 year ago

Dear Mark, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“So disappointed experience with this website.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 10 months ago

“The worst. It says full refund within 24 hrs purchasing the ticket, but the agent said they cannot do it.”

Helpful Report

Posted 1 year ago

Dear Xiaolei, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I’m very upset with the results from cheap flights. My wife was declined to get on the airplane when she got there with two hours of anticipation and they do not let her board the plane I called cheap flights and they totally wash their hands off the problem and did not help me at all. We had to pay an additional $99 to be able to change the flight for tomorrow so I will never use you guys again due to the fact Not our fault And the company for chief flights completely ignore my request. I’m trying to help me with this. I called cheap flight. Still have about 40 minutes before the flight departure and they still went ahead and said that they couldn’t do nothing.”

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Posted 1 year ago

“The seat I booked is not the seat on my boarding pass. 45 dollars extra each way, to book your seat was changed”

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Posted 1 year ago

“You guys are money hungry and takes too much money from people if the miss a flight.”

Helpful Report

Posted 1 year ago

Dear Jane, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“The hidden prices are killer. It costs more to have a carry on than it does to fly yourself. Frustrating as hell, would never recommend to anyone, ever.”

Helpful Report

Posted 1 year ago

“First I got an email saying to call due to a change in my fare. I call and apparently the price of the tickets increased and I had to pay the difference. Giving them the benefit of the doubt I approved it and paid the difference. I then asked to add mine and a friends babies (under 2yrs old) to our flight itinerary. They said the fare was free for the children but we needed to pay the taxes which doesn’t make any sense. It was going to $150 to add two lap children. After fighting with the lady on the phone I pretty much had no other choice at the time but to pay the amount. After all was said and done I had to pay an extra $300 over my original booking price. This website is a scam, I will never use them again. Oh and on Deltas website you can add a lap child for free of charge, but cheapflightfares won’t refund me what I paid. Lousy company!”

Helpful Report

Posted 1 year ago

Dear Cassidy, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“BEWARE OF THESE CRIMINALS!!! Not sure who I should direct these feelings toward! I bought a flight 2 days ago from cheapflightfares then I get a call the next day that my flight was canceled. Very odd! They didn't give me a refund! When I asked why they canceled the flight they said the airline company said it was due to technical difficulties! The flight is 1 month away! When I went directly to the airline website, the same flight was there for more money. Maybe cheapflightfare undersold their flight. Sad day!!! I don't know what to think anymore. I was called by someone to try and fix this review and was offered a $50.00 Credit voucher. Well then I go online to see other reviews and this company is a SCAM! How awful! I also wasn't given back my refund. They will get sued and I will be pressing charges. My family all work in law. YOU are dishonest and you are criminals. I WILL MAKE SURE THAT I GO ON SOCIAL MEDIA TO EXPOSE YOU, ALSO THEY HAVE BEEN REPORTED TO BBB!”

Helpful Report

Posted 1 year ago

“Poor custemer service”

Helpful Report

Posted 1 year ago

Dear Mostafa, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I didnt like the fact taht we can not take a carry on. I will not use this company again”

Helpful Report

Posted 1 year ago

Dear Elia , Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“They lie about the cancellation policy. Its not free, although they advertise it as free if you cancell within 24 hours.”

Helpful Report

Posted 1 year ago

“This is scam”

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Posted 1 year ago

“I booked I fight for the whole Family with a reserved seats. Now they cancel my seats reservations. I called houston the rep and tried to cancel my booking within 24 hours. He said that he will get me the assinged seats with free of charged. been calling since the day 1 of reservations sunday, to make sure it wil be booked with the reserved seats. because otherwise I will cancel my trip if my minors kids will not be seating with us. I tried cancelling it within 24 hours. but the keep saying I can cancel it there will be no cancalltions, or they will refund me my money but not the whole amount. they only reason I am cancelling is because they cancel my reserved paid seats which is already been reserved. but didnt get the reserved when I got the email that I got refund the monday in the morning,.,. I neen callling everyday 2-4 times to speak to person who helped me they are making excuses, either Houston is busy or his on the phone, or he is owrking on it.. Another person I spoke with another female rep Monday night around 8'sh still within 24 hours of reservations. promised due to inconvinent they will refund my all my reserved seats ($190 and $590) and they will take care off the reservations fee and I will get my assinged sits. I said I need a confirmations email that I will guranteed to get this refunds and the reserve seats. otherwise I will need the full amount of reservations.. they said they are working on it and they will send me the refund for ($190 +$510) and email will send out that night and the rep will call me.. no call and email receive.. I called back again the following day Tues , Morning, aftrnoon and night 5x they just making escuses, that houston is working on it or he is busy with another client. Weds same thing i called multiple times.. that he will be sending me the confirmations email and will talked to houston about my refund and ask to give me a call.. but never received any phone calls from them.. once but i missed on sunday.. but after that no phone calls back... so today, Thurs i checked my emial... not only I dont have my reservations from Hawaiii to Japan... now from heading back (japan to LAX) assinged seats not reserved from the email i received this morning. What is going on..”

Helpful Report

Posted 1 year ago

“Very pathetic experience,I am robbed by your company,I purchased extra baggage option and paid 151 dollar with tickets but I was embarrassed on airport check in counter as Delta airlines asked for charges again and updated me that cheap tickets. People have cheated you. I have twice raised refund request but still there is no mail confirmation from your side and customer care department is non cooperative and non responsive .”

Helpful Report

Posted 1 year ago

Dear Joginder, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

Cheap Flights Fares is rated 4.1 based on 5,471 reviews