Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.10

4.1 Rating 5,781 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor custemer service”

Helpful Report

Posted 1 year ago

Dear Mostafa, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I didnt like the fact taht we can not take a carry on. I will not use this company again”

Helpful Report

Posted 1 year ago

Dear Elia , Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“They lie about the cancellation policy. Its not free, although they advertise it as free if you cancell within 24 hours.”

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Posted 1 year ago

“This is scam”

Helpful Report

Posted 1 year ago

“I booked I fight for the whole Family with a reserved seats. Now they cancel my seats reservations. I called houston the rep and tried to cancel my booking within 24 hours. He said that he will get me the assinged seats with free of charged. been calling since the day 1 of reservations sunday, to make sure it wil be booked with the reserved seats. because otherwise I will cancel my trip if my minors kids will not be seating with us. I tried cancelling it within 24 hours. but the keep saying I can cancel it there will be no cancalltions, or they will refund me my money but not the whole amount. they only reason I am cancelling is because they cancel my reserved paid seats which is already been reserved. but didnt get the reserved when I got the email that I got refund the monday in the morning,.,. I neen callling everyday 2-4 times to speak to person who helped me they are making excuses, either Houston is busy or his on the phone, or he is owrking on it.. Another person I spoke with another female rep Monday night around 8'sh still within 24 hours of reservations. promised due to inconvinent they will refund my all my reserved seats ($190 and $590) and they will take care off the reservations fee and I will get my assinged sits. I said I need a confirmations email that I will guranteed to get this refunds and the reserve seats. otherwise I will need the full amount of reservations.. they said they are working on it and they will send me the refund for ($190 +$510) and email will send out that night and the rep will call me.. no call and email receive.. I called back again the following day Tues , Morning, aftrnoon and night 5x they just making escuses, that houston is working on it or he is busy with another client. Weds same thing i called multiple times.. that he will be sending me the confirmations email and will talked to houston about my refund and ask to give me a call.. but never received any phone calls from them.. once but i missed on sunday.. but after that no phone calls back... so today, Thurs i checked my emial... not only I dont have my reservations from Hawaiii to Japan... now from heading back (japan to LAX) assinged seats not reserved from the email i received this morning. What is going on..”

Helpful Report

Posted 1 year ago

“Very pathetic experience,I am robbed by your company,I purchased extra baggage option and paid 151 dollar with tickets but I was embarrassed on airport check in counter as Delta airlines asked for charges again and updated me that cheap tickets. People have cheated you. I have twice raised refund request but still there is no mail confirmation from your side and customer care department is non cooperative and non responsive .”

Helpful Report

Posted 1 year ago

Dear Joginder, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“The Deals on the surface look great until you have to make changes. I made the mistake of not noticing the site by default highlights the "flexible" option, which shifted the initial dates by a day. Unfortunately, I did not notice until after the transaction had been accepted and paid. In addition, I purchased the Cancellation insurance. I called the following day to make the correction for the desired dates. When I call ed it was a huge change in cost for changing the dates. When I asked to cancel the flight the analyst told me that I would loose 80% of the cost of the original cost of the flight. Two things to really pay attention when using this service. Do not purchase the cancellation insurance. and Do not think you are getting what you pay for.. I would not recommend using this service again.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Almost didn’t get the flight due to last minute gate change that I was not notified of.”

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Posted 1 year ago

“Garbage Company”

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Posted 1 year ago

“Worst decision of buying tickets from here . If their tickets are in US dollars they should show that it’s in US dollar . The confirmation mail of flight was even $… so amount , nothing like it’s in Canadian or US dollars . I booked my flight from Toronto to Vancouver it showed 274$ , when I got the credit card mail got to know they deduct 370$ .When I called the customer service they told me the price was in US dollars .”

Helpful Report

Posted 1 year ago

Dear Harshita, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Very bad experience. Deducted money two times from my account and didn’t receive confirmation till two days after payment. Not recommended to anyone.”

Helpful Report

Posted 1 year ago

“Will NOT do business with this company again..ripped me off $50..lied about 24 hour cancellation policy..provided false fare to obtain more money, had to give my credit card info over the phone to India”

Helpful Report

Posted 1 year ago

Dear Pandora, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“It is best t o opt out on my opinion on this. .”

Helpful Report

Posted 1 year ago

“The worst experience ever, seems like they are intentionally betraying and cheating the customers by not mentioning clearly that they will charge in USD, on a canadian site, just mentioned at last which is sometimes overlooked by hundreds of people. Beware of this as the comment can give a heads up to the people who are searching from this site. They claim to be the cheapest and the same ticket was coming as $1900 cad on google. This cheap fare was $1700 no where mentioned in the beginning that it is USD. My son got a pop up from credit card for almost $2300 he called the bank and they advised to call the merchandise and said they will probably help as it’s not even and hour and not posted yet. Called the airlines and had no cooperation at all in 1 hour. FYI the ticket is for departure in November 2024 and return in April 2025. Wasn’t able to afford there refundable fees which was coming as $250 now realize that would be in USD. Please use reliable and legit sites where you are not wasting your hard earned money. 06/04/2024 Got a call from customer service after 4-5 days that they want to resolve and remove my review by giving me a voucher for $50 usd which I can use within 1 year, how fair does the solution seems after paying more than $600 cad. I will have to pay more again to this company around $2500 or so to avail $50. Now nothing again is been more than a week.”

Helpful Report

Posted 1 year ago

“I made my flight reservations in January or February, and as someone who typically does not fly I thought I got a great deal. One week before my trip I receive a call that my return flight was cancelled, so I was rebooked for an earlier flight. It was fine, I needed to make it home. But the day before my trip I receive another call that the new flight was cancelled, and after some back and forth I thought it was settled, even though I never received the call back I was promised. The day of my trip as I am at the counter checking my luggage I am told that I have to pay $55 to check my luggage, even though I had paid in advance through this site. But I go ahead and pay, again, so I can proceed with my trip. I arrive with no issues, but still not 100% certain about my return flights. The day before I am scheduled fly home I received a text message thanking me for canceling my flight. Which I did not do. But at the same time I received an email confirming my flights. I had to wait several hours until I got to a place I had consistent cell service to call and figure out what was going on. Once I do I find out that my flight is again canceled, but I am not rebooked. Instead I am told that they processed a refund for me three days before. This refund was in fact only the baggage charges, and I still have not received it. So in order to get on a flight home I have to pay $202 more. Fine, I do have to get home. After 20 plus minutes on the phone I thought it was settled. Yet 20 minutes later I get a call that that flight is also canceled, and here is the new one. I'm also charged over $300, including luggage fees, and mind you I still haven't received the refund from the previous flight or luggage fees. So at this point I've paid twice the amount I initially planned on paying, and no refund has been sent through.”

Helpful Report

Posted 1 year ago

Dear Vanessa, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“The times cheap tickets sent me did not match the ticket. My child was almost stuck in MD because yiubwebsite gave the wrong information”

Helpful Report

Posted 1 year ago

Dear Deshionna, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“First time I have worked with your service I will never use again. After I asked a few questions the service rep replied rudely. AND, Later I received a voice mail from “Mark” that felt to me as threatening. Stating “ if you make a complaint “it will hit you back” and double cancellation fees. Not professional at all”

Helpful Report

Posted 1 year ago

“Deceiving. Unprofessional. Increased the fee & used airline policies as excuse for price change. Issued tickets completely different from original flight details & used airlines as alibis. Poor service; unfair price gouging!”

Helpful Report

Posted 1 year ago

Dear Hettie, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Without question, the worst experience I’ve ever had when booking a flight, checking in to it & getting my boarding pass. Will never use this again, simple as that. Just buy it through the airlines website, even if it’s 3x the cost. Shi*ty as can be.”

Helpful Report

Posted 1 year ago

“Couldn’t understand representative. Conversations going on in the background didn’t help either.”

Helpful Report

Posted 1 year ago

Dear Joyce, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

Cheap Flights Fares is rated 4.1 based on 5,781 reviews