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Cheap Flights Fares Reviews

4.1 Rating 5,892 Reviews
80 %
of reviewers recommend Cheap Flights Fares
4.1
Based on 5,892 reviews
Customer Service
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About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

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Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Very bad experience. Deducted money two times from my account and didn’t receive confirmation till two days after payment. Not recommended to anyone.
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Posted 2 years ago
Will NOT do business with this company again..ripped me off $50..lied about 24 hour cancellation policy..provided false fare to obtain more money, had to give my credit card info over the phone to India
Helpful Report
Posted 2 years ago
Dear Pandora, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
It is best t o opt out on my opinion on this. .
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Posted 2 years ago
The worst experience ever, seems like they are intentionally betraying and cheating the customers by not mentioning clearly that they will charge in USD, on a canadian site, just mentioned at last which is sometimes overlooked by hundreds of people. Beware of this as the comment can give a heads up to the people who are searching from this site. They claim to be the cheapest and the same ticket was coming as $1900 cad on google. This cheap fare was $1700 no where mentioned in the beginning that it is USD. My son got a pop up from credit card for almost $2300 he called the bank and they advised to call the merchandise and said they will probably help as it’s not even and hour and not posted yet. Called the airlines and had no cooperation at all in 1 hour. FYI the ticket is for departure in November 2024 and return in April 2025. Wasn’t able to afford there refundable fees which was coming as $250 now realize that would be in USD. Please use reliable and legit sites where you are not wasting your hard earned money. 06/04/2024 Got a call from customer service after 4-5 days that they want to resolve and remove my review by giving me a voucher for $50 usd which I can use within 1 year, how fair does the solution seems after paying more than $600 cad. I will have to pay more again to this company around $2500 or so to avail $50. Now nothing again is been more than a week.
Helpful Report
Posted 2 years ago
I made my flight reservations in January or February, and as someone who typically does not fly I thought I got a great deal. One week before my trip I receive a call that my return flight was cancelled, so I was rebooked for an earlier flight. It was fine, I needed to make it home. But the day before my trip I receive another call that the new flight was cancelled, and after some back and forth I thought it was settled, even though I never received the call back I was promised. The day of my trip as I am at the counter checking my luggage I am told that I have to pay $55 to check my luggage, even though I had paid in advance through this site. But I go ahead and pay, again, so I can proceed with my trip. I arrive with no issues, but still not 100% certain about my return flights. The day before I am scheduled fly home I received a text message thanking me for canceling my flight. Which I did not do. But at the same time I received an email confirming my flights. I had to wait several hours until I got to a place I had consistent cell service to call and figure out what was going on. Once I do I find out that my flight is again canceled, but I am not rebooked. Instead I am told that they processed a refund for me three days before. This refund was in fact only the baggage charges, and I still have not received it. So in order to get on a flight home I have to pay $202 more. Fine, I do have to get home. After 20 plus minutes on the phone I thought it was settled. Yet 20 minutes later I get a call that that flight is also canceled, and here is the new one. I'm also charged over $300, including luggage fees, and mind you I still haven't received the refund from the previous flight or luggage fees. So at this point I've paid twice the amount I initially planned on paying, and no refund has been sent through.
Helpful Report
Posted 2 years ago
Dear Vanessa, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
The times cheap tickets sent me did not match the ticket. My child was almost stuck in MD because yiubwebsite gave the wrong information
Helpful Report
Posted 2 years ago
Dear Deshionna, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
First time I have worked with your service I will never use again. After I asked a few questions the service rep replied rudely. AND, Later I received a voice mail from “Mark” that felt to me as threatening. Stating “ if you make a complaint “it will hit you back” and double cancellation fees. Not professional at all
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Posted 2 years ago
Deceiving. Unprofessional. Increased the fee & used airline policies as excuse for price change. Issued tickets completely different from original flight details & used airlines as alibis. Poor service; unfair price gouging!
Helpful Report
Posted 2 years ago
Dear Hettie, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
Without question, the worst experience I’ve ever had when booking a flight, checking in to it & getting my boarding pass. Will never use this again, simple as that. Just buy it through the airlines website, even if it’s 3x the cost. Shi*ty as can be.
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Posted 2 years ago
Couldn’t understand representative. Conversations going on in the background didn’t help either.
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Posted 2 years ago
Dear Joyce, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
They set a price and then they call you that that rate is not available. It has already happened to me twice.
Helpful Report
Posted 2 years ago
Dear Marleni, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a full voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
Don't use this company!! 2 hours after I booked 2 tickets, They called me and said that the computer system for FRONTIER went down. And when it came back up, they no longer honered the discount flights. I was blackmailed into paying $80 + tax more if I wanted to have a seat on the flight (BLACKMAILED)
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Posted 2 years ago
I make the wrong date of the reservation, I requested to correct just 5 minutes later. Your guy changed me over $100.. additional fee . That is not good for service. Your guy just help with money. It’s not for customers services.
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Posted 2 years ago
I have not been on the flight yet. But I'll let you know if you send me another request
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Posted 2 years ago
Dear Terri, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
Scam alert. Attempted to book flights and almost immediately received multiple calls and emails telling me the flight could not be booked and offering more expensive alternatives. Then booked alternatives without my permission and when working to cancel experienced roadblock after roadblock. Avoid.
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Posted 2 years ago
AWFUL You cancelled my tickets!!!!
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Posted 2 years ago
Dear Patricia, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
Horrible services!I don’t recommend!!!
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Posted 2 years ago
I paid $12.70 for cancelation refund protection and you are ignoring it. The flight was delayed 7 hours and I could not wait that long so I cancelled my reservation.
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Posted 2 years ago
Sold me a round trip ticket basic economy from Aberdeen to Minneapolis for 279. Booked the flight. Paid for it. The ticket was non refundable. Got no confirmation email. When i called they said that there were "no seats left". They forced me to pay an additional 110 to move to main cabin or lose the 279. Worst of all, when we took off there were a bunch of open seats back there! 😒 They sure saw me coming! SCAM SCAM SCAM SCAM! I will NEVER book a flight with "cheap" flights again! TRAVELERS BEWARE! Search elsewhere! They only got 1 star because it wont go lower! AFTER POSTING THIS POOR REVIEW, THEY CALLED AND ASKED ME WHAT THEY COULD DO TO MAKE ME CHANGE IT. THEY OFFERED ME A 50 DOLLAR REFUND ON THE 110 THAT I OVERPAID AND SOME TRAVEL VOUCHER GOOD FOR A YEAR. I SAID I ONLY FLY ONCE EVERY 10 TO 15 YEARS. THEY OFFERED TO MAKE THE VOUCHER GOOD FOR 2 YEARS... 🤣🤣🤣 I Finally told them they can refund the full amount or ill turn them in for false advertising. "I will submit the request for a full refund. It should take 7 to 10 days to reach your account." THE END!
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Posted 2 years ago
Dear Brandon, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
As it relates to service, pricing, and final invoice received. Re: Booking Reference No. - 1936597 Dealing with Cheap Tickets was the worst experience I have ever encountered when trying to book travel. From selecting my flight to final payment was not without issues. Primarily, once my payment information was submitted, and I received final confirmation for this booking. To my surprise, some 10 hours later, the confirmation that I had received was NOT the final pricing, nor confirmation. While my credit card was charged immediately, and was reflecting pending on my card account, Cheap Tickets did not “finalize” the transaction until some 9 hours later which bumped me to a new day and a different price (like an additional $300). When I called to inquire as to why this had occurred, after I had received a confirmation, they said it was not confirmed. They then wanted to blame my bank and say that they had not received the authorization from my bank in time. A call to my major bank that holds my credit card, said no, that was not true. The transaction was pending with the bank waiting on the merchant (Cheap Tickets) to finalize the transaction on their end. In bringing this to the attention of the Customer Service representative he was insistent that it was my bank’s fault. I then insisted that my call be escalated to a supervisor. The supervisor then went into this diatribe about the confirmation I had received vs the e-ticket confirmation that I had not yet received. This new person now explained that the final price isn’t settled until the e-ticket is sent out. He also went on and on about how the “price changes every second”! I’ve never heard of such a thing. I’ve tracked and followed airfare prices for a long time, and yes, I know that fares change, but not quite like that!! Further, this supervisor then quoted me a price change, that reverted back to the amount that I had originally been charged; however, this price did not include seats. I then received an invoice from Cheap Tickets that indicated I had paid a certain amount for the flights, and for the seats. The next day, I received an email confirmation from Frontier (who the tickets were with through Cheap Tickets) that showed a lower price without seats. My questions now are: (1) why is the Frontier price cheaper than Cheap Tickets; and (2) why do I not have seats confirmed since the invoice from Cheap Tickets says that I do have seats? What’s going on here? Fraud??, and (3) why does Cheap Tickets not finalize and issue the e-ticket once the payment has been received?
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Posted 2 years ago
Dear Charlie, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
Cheap Flights Fares is rated 4.1 based on 5,892 reviews