Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.09

“We were very dissapointed that after we booked the flight the price went up because Cheap Flights did not complete the transaction right away.”

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Posted 1 year ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Locked my flight in and way under 24 hours the flight was not guaranteed and the price went up, customer service was not great regarding this.”

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Posted 1 year ago

Dear Toccara, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Unable to get full refund nor refund for checked bag fees even though I wanted to cancel 24 hours in advanced as stated but Fernando said I couldn’t and said a nonstop flight was about $1000 give or take. Unbelievable and unsatisfied with his customer service. ZERO STARS.”

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Posted 1 year ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Terrible experience. needed to call for 30 minutes to get the seats I had already chosen put on my airline account. there is a random flight to belieze also under my itinerary. was told it would be taken care of in 48 hours, and it has not. Will never use them again.”

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Posted 1 year ago

Dear Kirsten, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Fares OK but they couldn't honor a confirmed flight. I cant use a system I cant trust. The Booking number was different from airline record locator so I had to wait in line close to an hour to check in with the airline desk even though I had no carry on luggage Never again!”

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Posted 1 year ago

“You are a scam company switch and baiting throughout c the whole transaction!! Is my intention to report t this incident to the consumer advocacy better business beuro and the attorney general when I get back to Boston! I bought a ticket going from Swiss Air to Zurich .. After I booked the transaction, you immediately called me and changed my ticket from Lufthansa to Frankfort! You switched and baited me! Course the man assured me that that flight was not there. Well how did I buy it then? And then you booked me on this flight. I bought a ticket with all my baggage, one for check-in, one hand on and one carry-on! Your representative assured me that that would be the case so I let it be. Then I saw returning flights coming from JFK back to Athens in my itinerary. Then I called back. The first person was rude. I couldn't understand. Him told me to call back. The second person told me I got a cheap flight and that baggage wasn't included. Then when I complained he told me that the baggage was included and then I went through the check-in. I saw it that the baggage was included and then I get to the airport and I had to pay for the baggage. You switch invaded me throughout the whole process and I can't believe you're in business. I will make sure that you don't do this to anyone else again... I wanted to fly so it's here. You put me on lufanza now I don't even know if I'm going to get my connecting flight because the flights are delayed. It's been just the overall bad experience. You know how to cheap flight service. You're a cheap company with poor representatives and you don't know how to handle your customer. This isn't over. I will make sure I complain to every American agency against you and I will leave such bad reviews for you on Google and tell people to watch out for you. This isn't over by any means. How dare you what you did to me switch and bait tactics.. Your refund my purchase and then recharge me after assuring me I get a bag to make sure I get no bag and different flights that I actually booked. You should be penalized for this and I will make sure agencies know.. And if we still have l rights in America, I will pursue those rights. How dare you what you did to me. You're a scam company and I'm lucky I even have a ticket”

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Posted 1 year ago

Dear Manuel, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Don't like it,because of someone else's mess up,my child missed her flight and they would not help get her o another fight with the money I spent on the ticket.I am on a fixed income and the ticket I bought was all I had,so now I have to figure out how to get her back home to her 2 month old daughter”

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Posted 1 year ago

“Fares were nice but the person who attended me needs training for sure, in beginning he said the rate is not available which I booked my tickets into and then after I said ok cancel it then he said in no time that I will give you same price , I was shocked is this is scam or what Its pathetic how they are making money”

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Posted 1 year ago

Dear Lakhwinder, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“What a mistake I made.”

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Posted 1 year ago

Dear Mr. Moreno, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Muy mal servicio pagué mis tickets luego me llamaban para pedir la información de mi banco para poder aumentarme el precio de mis tickets y luego salieron diciendo que te tenía que pagar impuestos el caso es que no te repetan el precio que agarras en online luego con metiras te incrementan los precios terminé pagando 65 dólares más porque les pelie ya que ascendía a casi 400 dólares que me querían cobrar de más”

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Posted 1 year ago

“My flight was cancelled, no texts or emails saying this. I drove all the way to the airport, paid long term parking, just to find my flight cancelled. I had to call cheapflightsfares yo ask about my rescheduled flight, which I was supposed to receive an email stating yhe flight time, etc. Nothing. No information about my flight was sent!!!!! I will never deal with Cheapflights again!!!!! I guess they are cheap, they take your money and disappear!!!!!”

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Posted 1 year ago

“Robaron mi dinero , cuando llegue a abordar nunca era una estafa tengan cuidado con esta estafa”

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Posted 1 year ago

“Pure and simple scammers. Stay away from these fraudsters. Never again I will ever book through them. Pure and simple despicable people.”

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Posted 1 year ago

Dear Donato, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I was given the wrong price online. I bought through cheap flights because theirs tickets were cheapest. But they were more expensive by far and a huge headache. I got a call from cheap flights after I booked online. Customer service called saying that I had to change where I was getting off my plane. They tried to make me go to a different airport, hours from where I wanted to go. When I refused to switch airports, they charged me over 200$ more than I was originally quoted on their website. Then, if that wasn't bad enough, I paid 50$ per checked bag online but got charged 70$ per checked bag. I will never use them again”

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Posted 1 year ago

“Should work more on politeness and smooth validation part specially when customer is in hurry or just have basic question.specially Jennifer”

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Posted 1 year ago

Dear Mansirat, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Am disappointed frankly.”

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Posted 1 year ago

“The website is the worst i have ever used! When selecting dates it kept kicking the ticket out for a month in advance!”

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Posted 1 year ago

“I purchased a ticket from CFF and within the hour I had to cancel the flight. I only received a partial payment. I had to pay the taxes on the ticket and for the seats that came to over $250! What a rip off! I should have received the whole amount back!”

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Posted 1 year ago

“It took me more than 10 hours to get e-tickets. Very slow and inconvenient. Moreover, my first name&last name in the ticket when I check with the airline website are different from what I provided. Not recommend to use this website”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Never again. Don't use 3rd party”

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Posted 1 year ago

Dear Aleksandar, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Cheap Flights Fares Reviews