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Cheap Flights Fares Reviews

4.0 Rating 3,400 Reviews

77 %

of reviewers recommend Cheap Flights Fares

Company Reviews

4.0

Based on 3,400 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 27th April 2024

Harvinder Singh

Cheap Flights Fares 5 star review on 24th April 2024

Cheap Flights Fares 5 star review on 14th April 2024

Cheap Flights Fares 5 star review on 29th January 2024

Cheap Flights Fares 5 star review on 15th December 2023

Cheap Flights Fares 5 star review on 5th November 2023

Ionel Georgescu

Cheap Flights Fares 5 star review on 7th October 2023

Svetlozar Tsankov

24

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bait and switch on fare despite hitting my card first at a lower fare and then saying that it was pending and had to increase fare $60. Had no choice to accept because I needed to make an emergency trip to meet with doctors about a hospice decision for father. It is what it is I guess. Definitely the last time I will use.”

Posted 10 months ago

“Flight booked fine but car no so not happy”

Posted 10 months ago

Dear Ginny, We have been trying to assist you with the issue you’ve raised via your Trustpilot review but unfortunately we haven’t received any response from you. Since we can’t confirm your experience as a rational one, we will need to close out this correspondence as "Invalid" If you have any further questions or concerns, please reach out to us at care@cheapflightsfares.com Regards, Cheapflightsfares.com

Posted 10 months ago

“I am Very disappointed when I called to ask for help on my ticket I was told I had to add my TSARedress number 48 hours in advance. Then I was hung up on. Great customer service.”

Posted 10 months ago

Dear Barbara, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 10 months ago

“It is not fair to buy my ticket at a price. then they change the time and charge more money”

Posted 11 months ago

“Hi, I just bought yr product. But when I agreed all cost for it and waiting purchased, a man from you , he call me adjusting price more. It make me real disappointed. If next time if I order new trip , this would be done?”

Posted 11 months ago

“The website crashed and frozen several times. I had to complete several searches which resulted in a higher price for my ticket.”

Posted 11 months ago

Dear Jarec, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but could not get connected. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“My online ticket was denied by my credit co. So I placed phone call . I think I did this twice . I receive email from Cheap flights on price change . My ticket says there is a 60$ extra charge for the service . They just said the ticket price changed so I agreed and paid it . Much hassle all in all . Thanks”

Posted 1 year ago

Dear Cindy, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with it. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (313) 432 7858 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Tried to get a refund and couldn't even though I bought protection. Have to file claim through insurance company. Stupid!”

Posted 1 year ago

“[Update] They reached out right away learning about my situation, and worked kindly with me to manage and compensate me. I sent me the refund right away, and offered further compensation, so this was nice to experience. I am extremely disappointed in this service. It took 8 hrs and 3 phone calls to receive my ticket for an emergency travel, then I got lied to several times and got charged and ripped off about the checkin baggage. The lady I spoke to said it's not included in my ticket even if it showered up in the Lufthansa website after I logged in, then she lied about the price and charged me way more than what it actually costs. She said it's normally $150 1 way for 1 checkin baggage internationally, but she can give me a deal for $275. Then when I didn't take it she said she "just found" a coupon code so she can give me a deal for $200 and she didn't let me get off the phone without paying for it. The next day at the airport the agent at the baggage checkin confirmed that it was included in my ticket, and that the prices for 1 checked baggage is between $30-60, nothing nearly $150... I am going to call and ask for a refund and report the whole incident to BB and other platforms.”

Posted 1 year ago

“Cheap fares did a bait and switch on me. Also was very nebulous on flight insurance which added fees. I caught this and cancelled the duplicitous fee. Bottom line is I have to watch this site very closely for hidden fees which add up to regular airfare costs. I learned and now I know what to look for.”

Posted 1 year ago

Dear Ingrid, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met in your interaction with our business. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Spoke with dispute resolution this am. Refunded $25 ticketing fee per person and offered coupon for $50 off next flight. Professional of them to reach out to dissatisfied customers. Could have rebooked flight on line for roughly $400 on line per person. Cost for covid and required rebooking thru cheap flights $750 per person.”

Posted 1 year ago

Dear William, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent booking and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares.com

Posted 1 year ago

“Bunch of Bull S@&t… low fare and then after you buy that you have to pay extra for a seat…. Just a bunch of BS… won’t make that mistake again…”

Posted 1 year ago

“I felt it was a scam as my card was declined they kept calling until I paid but switched me to a more expensive flight I felt I was taken advantage of!”

Posted 1 year ago

Dear John, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“The price up front is misleading, price advertised should include seat prices. I am on a fixed income and was very disappointed.”

Posted 1 year ago

“was charged an extra fee i needed to catch and request a refund for.”

Posted 1 year ago

“It was kind of difficult to ge E ticket Almost 48 hours as they want to verify my name as written for air port security My name in Visa was without M initial I was told in 1 hour. I will get the tickets It took from 8 pm to 7 am next day All this made me late to have hotel and car reservation and miss good rates330 instead of 550 hotel Your process can be made more efficient and that’s really helped to have more customers doing that. Another issue is related to the addition of fees for personal belongings and seat assignment and luggage that made my total ticket more than 360 what it was listed as $160. I believe you should mention that those are going to be added to the price of a ticket before the reservation would be made by the customer . The only reason I went with your company for direct flight from Flint to Nashville and also it was AirBus Thank you for Your attention”

Posted 1 year ago

“Communication from customer service is terrible”

Posted 1 year ago

“Needed a one-way fare for a family emergency. Book the ticket the agent and try to upsell me and charge me $75 to upgrade me to economy and told me that I was not entitled to bring a carry-on on board. Also included in that $75 charge would be assigning me seats for both my flights. I declined, went on United website found out I was entitled to an carry-on and was able to assign myself my own seats. I don't know if the agent did this out of ignorance or company policy”

Posted 1 year ago

“I booked a flight back in May to visit my daughter and grandsons in Chicago. I got Covid and had to cancel / postpone it . It cost around $ 217.00. They could only credit me $ 167.00. So, I called back this past weekend to get another flight to Chicago and use my credit. Well of course they tell me that there are some technical difficulties and Southwest won’t take my credit . So , they offer me a hundred dollar refund or 100 dollars credit towards new tickets on southwest. Long story short they charged me another $196.00 dollars on top of the 217.00 I paid last May for nothing. So my total cost now is $413.00 . So “cheap flights” is not cheap at all. And how I only get 100 dollars credit after paying 217.00 originally makes no sense to me. Sounds like a shady deal to me. So buyers beware of this company!!!! They rip you off!”

Posted 1 year ago

“The service restrictions for economy class didn't fare well with me as I had to pay extra for my check luggage with no carry on. Please ensure that all services are apart of the cost.”

Posted 1 year ago

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Cheap Flights Fares is rated 4.0 based on 3,400 reviews