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Cheap Flights Fares Reviews

4.0 Rating 3,400 Reviews

77 %

of reviewers recommend Cheap Flights Fares

Company Reviews

4.0

Based on 3,400 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 27th April 2024

Harvinder Singh

Cheap Flights Fares 5 star review on 24th April 2024

Cheap Flights Fares 5 star review on 14th April 2024

Cheap Flights Fares 5 star review on 29th January 2024

Cheap Flights Fares 5 star review on 15th December 2023

Cheap Flights Fares 5 star review on 5th November 2023

Ionel Georgescu

Cheap Flights Fares 5 star review on 7th October 2023

Svetlozar Tsankov

24

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to use you. Once I got to check out the flight was sold out. I wish that would have been communicated before I applied for your credit card and got to check out.”

Posted 1 year ago

“The rate changed when I entered my credit card detail....additionally, the first flight that populated once I entered the dates/destination was a flight for a different date. This is too confusing and feels misleading.”

Posted 1 year ago

“After seven hours of purchasing a flight for my dad and myself we had to cancel since my dad with 88 years old had tested positive. Obviously we needed to cancel they did not want it to help us, After 18 minutes of argument I was giving them some options instead of them giving me options I requested for a Boucher and they agreed as long as I paid $125 for that service I have nothing else to say very bad experience”

Posted 1 year ago

“We booked our flight online, including paying $72.00 for our seat assignments. There were plenty of other seats available on the flight. A $10.00 fee was charged to our credit card, we don’t know why. Then when we booked the final reservation including car rental, the card was declined by the bank. We called them and they wanted to put us on different flights to “save money” when we had already chosen our flights. One flight would have us landing at 10:00 at night. The woman wanted to charge another $72.00 for seat assignments because she said that the seats we booked were already taken in the few short minutes our card was declined. We told them to cancel everything, and they miraculously were able to keep us on the flights we wanted. And we got the seats we had booked. Update: I changed my rating from 1 star to 2. The credit card was declined by the bank so we called them. The woman on the phone tried to put us on later flights to “save money”. She said we could use the trip insurance we’d paid to pay extra for the seats we wanted, seats we’d already paid for when the card was declined. We said to cancel the whole transaction and that’s when everything we wanted was charged to our credit card. In the end we got what we originally wanted and did not pay extra for anything and we still had our trip insurance, but I would not recommend them because of their pressure tactics to take different flights and use our trip insurance for seat upgrades.”

Posted 1 year ago

Dear Dawn, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided (i.e. 2817870763) but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“thus far, i am very disappointed! Airline fares started and 360.00 and ended up around 800.00 by the time all was said and done. then there have been rental car issues, which i thought were reserved, bought, and paid for!! not the case.. now have to go to an off site location for the car.. hoping there is a shuttle free of charge, or i might go ballistic!!!”

Posted 1 year ago

“Not a good experience. Paid twice what I ordered online. Can’t imagine what I paid was the “Cheap”est flight they could find after they wouldn’t “verify” the first flight I paid for. Really ended up paying double. Not good. Won’t use this again.”

Posted 1 year ago

Dear Lydia, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a full voicemail. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“It's nice. The only thing I don't like is that the fair isn't really flat because one has to also buy the seats and the system makes me feel like my flight isn't a for sure thing. I might loose my flight if I don't pay a certain fee.”

Posted 1 year ago

“Not very user friendly after booking…I needed to change my flight and the rep helping me was condescending and when I told him I needed to leave by a certain day - asked if I could leave on a flight the next day. Was a little rude while assisting me and when I asked a question responded in a condescending tone. Won’t book through cheap flights again.”

Posted 1 year ago

“Poor customer service , within 24 hours I’m Credit card was compromised after booking my flight with CFF, my bank alerted me with the fraud , card was cancelled . Well IF you pick your seats with CFF they do two separate charges you get charged from the airline you book with for the ticket and spectate charge for the seat you want for your flight . This made it very inconvenient when the card was cancelled due to fraud and CFF went and tried to run a second transaction for seat fee instead of combining it with the first transaction cost of plane ticket . SO I had to call CFF (spoke with 3 different reps each telling me different info) ended up giving another personal card info over the phone to process the seat selection $16.00 (and now another stranger has all my cc info) I’m not happy with this site and kick myself for using it .”

Posted 1 year ago

Dear Tanesha, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I had a weird experience with Cheap Flights Fares website. I purchased a ticket for $195.00 and I even received a confirmation for $195.00. I received an email telling me that my credit card did not go through and immediately I submitted another credit card. I was charged an extra $30.00 on my card and I have called twice trying to get a refund. I was not given a refund but was told that I would be getting a voucher for $30.00 which I never received. I also requested a ticket that reflect the price change and I did not receive anything either. I am worried that this may not be a legitimate site and I am not sure that a ticket was issued. Can you please send me a revised ticket and/or a refund for $30.00 on my credit card.”

Posted 1 year ago

“The software used is not good. Difficult to correct if you made a mistake. Difficult to communicate with staff, put customer on hold for a long time to resolve a simple problem. Not happy with the service at all.”

Posted 1 year ago

Dear Eileen, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Only a Cary on bag like a purse wanted to charge $71 for a over head bag. Flights are over charging after idiot biden bailed you idiots out.”

Posted 1 year ago

“I understand that it is not Cheap Flight Fares fault for any cancellations of flights. But when I had to speak with anyone in regards to rescheduling they were rude and acted like I was inconveniencing them. I was never rude and understand their frustration with the airlines but they need to understand the customers frustration also. It is their job to take care of the customer and not act like we are bothering them.”

Posted 1 year ago

“I have cancelled my flights but I didn’t get my funds back. They just give me a credit to buy a ticket in one year but if i dont want to go anywhere in coming year so my money goes waste. They need to improve this thing stay reputed in market.”

Posted 1 year ago

“Had problems when cheap flights sent me an insufficient funds in my account. I booked another flight and then they charged my account after saying to contact them before any further action would take place. I had to request a refund for that flight. They stated 2 to 3 business weeks to get my refund placed back into my account. It only takes Lowe's and Walmart a matter of seconds to put monies back onto a card when you return an item. I have to wait up to three weeks to get the monies. Other than that they're ok”

Posted 1 year ago

Dear Charles, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

Dear Charles, We are hoping to assist you with this issue and have been awaiting a response from your end. Please give us the opportunity to rectify any issues by replying to this email as soon as possible. You may contact me directly on the number below contact within the available time. Alternatively, you may contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Poor customer service. Representative promised to call many times to fix the seat assignment issue but never called. Seat assigned by rep was changed by airlines. Very Disappointed”

Posted 1 year ago

Dear Manuel, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“You charged me twice!! Please remove one of th $ 1195 charges please. This was after you declined my debit card even though my bank showed the 1st charge pending. Hope they flights of better than the reservation experience.”

Posted 1 year ago

Dear Kaitlyn, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Seems to be more issues w these sites than just buying direct”

Posted 1 year ago

“Booked a flight for my family and a mistake was made while purchasing the initial tickets called back within 30 minutes and the price magically increased 150$ to add a person to my trip.. In all they want to charge 380$ for a yr old toddler.”

Posted 1 year ago

“I'm still waiting for my E tickets and ive bought my tickets 3 days ago and still have t gotten anything except a confirmation number”

Posted 1 year ago

Dear Reviewer, Thank you for discussing your concerns with us. We wish to confirm that we have looked into it, resolved any dissatisfaction and given you satisfactory information with appropriate action taken. We thank you for taking the time to raise your concerns with us and would be glad to have you as our customer again. Regards, Cheapflightsfares.com

Posted 1 year ago

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Cheap Flights Fares is rated 4.0 based on 3,400 reviews