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Cheap Flights Fares Reviews

4.1 Rating 5,896 Reviews
80 %
of reviewers recommend Cheap Flights Fares
4.1
Based on 5,896 reviews
Customer Service
Communication Channels
Telephone, Email
Read Cheap Flights Fares Reviews

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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“Read a lot of poor reviews about this company, made me nervous when I needed to ask for a refund. First time I called for a refund I was left on hold for 30 mins and was hung up on... frustrating. However, second time I called my refund was honored, though I had to specifically cite the 24 hour refund policy and request an email confirmation. The email confirmation looked super unprofessional and not legit, but my refund was indeed processes. All in all not a terrible experience but not a great one either.”
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Posted 2 years ago
“It was easy to look and get what I needed And I had to call, because I did not get my email with the information of my ticket,, they told me I had to wait 20 minutes, because they had problems with the system. Later on, I got a message to let me know that I have the info. On my email, and, yes, I got it. Thanks so much!”
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Posted 2 years ago
“Your webpage crashed during the ticket purchase portion of the transaction. I took pictures of the page that read “Web page cannot be derived”. I tried several times to refresh/recover the website. I gave up and went directly to the airline and purchased a ticket. Approximately 30 minutes later, I received an email alert that my credit card had been charged, and still did not receive any kind of reservation information from your company. At 32 mnutes after getting the failed website page, I received a confirmation email. Because your webpage showed an unrecoverable page with no evidence or email that the transaction had been completed successfully, I did not try again. When I finally received an email at “11:47 pm” from this company, I had already purchased a ticket directly from the airline. The next part was the worst part of the entire process. The customer service agent was like a robot. No common sense, not willing to listen to the reasoning, and refused to even listen to my issue. I had pictures of the failed webpage and the time stamped “11:47 pm” email. The lady I talked to simply said nothing more than “you purchased a non refundable ticket”. End of story. I asked to talk to a supervisor approximately 30 times before I was finally alllowed to get to the next level. She continuously interrupted me and told me that every supervisor that I could talk to would tell me the exact same answer. ALL LIES. It’s sad and pathetic that your employees are allowed to talk to customers in this manner with no repercussions. Just from the pain of the lies and the manipulation of the customer service agent’s rudeness, I should be given a monetary award to cover the losses that I had. - by the way,I finally talked to a supervisor over 30 minutes later, after I wouldn’t give in to the lies that I was told about the nonrefundable ticket. Once the supervisor (Dino) got on the line, he immediately listened to reason, put two + two together (which means…common sense prevails here), and listened to my issue. He moved forward with working the problem out, and actually worked behind the scenes and fixed the problem. The real problem now was that he cost me $50 more by getting the wrong ticket refunded. Bottom line, your website showed no signs that the transaction went through. The customer service agent was RUDE and unprofessional.”
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Posted 2 years ago
“Easy and convenient way to buy plane tickets!”
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Posted 2 years ago
“Greate price on airfare. Good, prompt customer service.”
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Posted 2 years ago
“Precio exelente”
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Posted 2 years ago
“Run. It’s not worth the 29 bucks you think you are saving”
Helpful Report
Posted 2 years ago
Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
“Best service with best price so far. Thanks team”
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Posted 2 years ago
“Excellent pricing and listing of available flights.”
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Posted 2 years ago
“Easy booking and good pricing.”
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Posted 2 years ago
“Quick and easy online purchase!”
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Posted 2 years ago
“A very and simple process, I'd use them again”
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Posted 2 years ago
“Good customer service!”
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Posted 2 years ago
“We had some issues but the cheap flight team took steps to make it right which was appreciated.”
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Posted 2 years ago
Dear Shannon, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
“It is good and good experience”
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Posted 2 years ago
“I don t have any problem. All was clear”
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Posted 2 years ago
“It was super easy to get the airline tickets we needed.”
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Posted 2 years ago
“Made a mistake booking my flight, called back 2 minutes later and I was charged $200 more than hat I could see the same flight going for online Last time I book with these crooks.... Update: I want to Thank Lauren at Cheapflights. She responded to my review the same day and refunded the appropriate funds and explained everything that had happened. Very professional, I will definitely book with Cheapflights again after this excellent service and them owning the mistake.”
Helpful Report
Posted 2 years ago
Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
“Had an issue with the flight and wasn’t satisfied. Lauren from the company reached out and did her best to make me satisfied with flights. Thanks!”
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Posted 2 years ago
Dear Donald, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 2 years ago
“Good Outstanding”
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Posted 2 years ago
Cheap Flights Fares is rated 4.1 based on 5,896 reviews