“Do not order from them! No possibility for refund or exchange. They keep responding by offering low % refund and tell us to Keep the merchandise. After a while they stopped to respond!!!!! I call it a fraude!”
“I placed an order never got my merchandise or my money back. Your service is horrible, I will never order from you again, I will let people know how you operate.”
“Customers, be careful ordering from Chicme. They delay and delay until the timeframe for returns are exhausted. Below is a message for a return delivered a week ago:
Hello, Sorry for the inconvenience, can you go to the logistics official website to re-check the weight of your package with their customer service and tell us the weight? Looking forward to your reply! customer service
Miles
Why would the customer have to get the weight of the package after it is delivered to their warehouse.”
“Chicme is een waardeloos bedrijf. Hier een korte broek besteld, alleen bij aankomst bleek het broekje helemaal scheef inelkaar genaaid te zijn, dus ondraagbaar. Broekje teruggestuurd wat mij 9 euro aan verzendkosten heeft gekost. Met veel pijn en moeite de koste van het broekje terug gekregen. Alleen mag ik ook 8 euro van de heenreis betalen. Dus 17 euro betaald aan niks. Belachelijk dat ik dit moet betalen terwijl hun een kledingstuk opsturen wat ondraagbaar is. Zeer onvriendelijk bedrijf en bestel hier nooit meer wat!! Ook hun maattabel klopte totaal niet!”
“I would give a 0 if i could. Poor customer service, unable to return. Items are poorly made always size labeled wrong.
Dont waste your money
Trust me”
“Outfit was too large. I asked to return for a smaller size and Chic Me told me to keep it and they offered to give me a 10% refund. I express to them I prefer it to keep and would like to return for a smaller size but they wouldn’t do it. Also, the order takes too long. Still haven’t received the other items.
WILL NOT ORDER FROM THEM AGAIN.
Beware!! DO NOT ORDER FROM THEM.”
“The items I received were cheaply made, the materials were cheap and you can’t get a refund. They give a choice of 10% refund or $5.00 coupon. Do not buy from a company in China unless you are sure of the quality.”
“Order the 24th, been sitting since the 27th in same place. Didn't mind taking the Money out of my account but won't send me my clothes. Keep giving me run around about order but not gonna be here by the 2nd which is the original day of delivery. Need for special event. And won't move my order!!”
“I would give zero stars if I could. Had I known returning items was such an ordeal, I would of never ordered!!! It takes forever for a customer service rep to get back to you through what's app, they want to give you all these other options rather than actually returning the items. I just want my money back, apparently they don't want to do that. Never again!!!”
“I buy tons of clothes from you. But I am sick to death of all the forced Advertising I have to see especially if I am in the middle of typing or reading something. It pisses me off making want to mot buy anything again.”
“Cheap merchandise. It took forever for me to receive it. It looked nothing like the picture on the internet. The return policy is awful I had to pay 15.00 to return the merchandise. They only refunded me 2.26 from the payment I made through Klarna. This company need to be shut down”
“I so dissatisfied and disappointed I ordered ed my things way before my bday to wear for my bday but one of my shoes wasn't in stock ok no big deal but I was not aware of this so my order was just sitting around for 9 days and the representative asks do I want my other items shipped and my shoes shipped later I respond multiple different ways saying yes please send all my order and I'll get the shoes whenever they come no response back from whoever was texting me nothing at all O emailed nothing at all now I'm scared I won't get anything at all not even my refund I wanted my things but the poor communication Is rather just try to safely get a refund I would of been a regular customer but now I'll never order again all because nobody could say hey yeah well ship the stuff send your shoes later sorry we sold u shoes that were not even in stock”
“Ordered summer trousers. I was waiting more than a month for order to be delivered. The quality is horrible, nothing like described on their website. I thought that returning the order would be straightforward but no...I had to chase them up to even reply to my emails. And then when thwy finally replied I was given 2 options: 10% off on next order or 10% refund. What a joke! Don't buy anything from them. I will never buy again from ChicMe, never. I would give zero stara if that would be possible.”
“Run and run fast!! I was skeptical at first since many people complained the clothing had taken a very long time. I was willing to take the risk and surprisingly, my items came back within only 7 days! I thought I was safe. The sales clerk online informed me to order one size larger than my typical size because China's sizes run petite. I did just that. My items were very thin looking with buttons falling off. The items were also 3 sizes larger when I was told to order 1 size up due to them runningReporting a negative experience. petite. I wanted an exchange and contacted them within their 14-day policy. They gave me the run around by never providing me with their address for the return. I then finally get a reply on the 14th day claiming I never returned the items within 14 days! Listen to these bad reviews!!”
“Horrible company to shop with especially trying to find clothing for vacations. I’ve ordered from them on several occasions and each time they have disappointed me. Before I ordered from them around the 1st of July I specifically told them my concern and why I stopped ordering from them. I also told them that I would give them another chance, not like they cared. It didn’t take them no time take my money but my order still has not arrived. I chatted with someone today and they told me my order had just been shipped out today. Bad customer service, horrible experience again. Never again will I shop here.”
“I had order a large items didn’t know chick me had cancelled my order. I have not received my money or credit back. I have went back and forward with customer service, they have the worst customer service. So there for I will and family and friends will not deal with chick me. Shop off of SHEIN way better”
“Fastway admitted to loosing my package, confirmed they would pay in full for goods or refund, the company is to contact them and confirm the goods. Told chic me and there response was sorry we have tried to help. Worst company ever”
