Choose Health Reviews

Name: Choose Health
Address: 106 E 6th St, Ste 900, Austin, Texas
Rating: 4.13

4.1 Rating 277 Reviews

76 %

of reviewers recommend Choose Health

4.1

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Anonymous

Anonymous // 01/01/2019

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“Horrible service you cancel my hidden subscription that you enter people into I never received the second box I notified you of that and you still have not issued any type of credit instead you'll just get bad reviews and I have contacted the better Business bureau”

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Posted 4 years ago

“Mailed test in Monday, got my results on Friday. Very pleased with turnaround.”

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Posted 4 years ago

“I am very satisfied with Choose Health. It was easy and the response time quick. I enjoyed the video portion of the results. This is a great alternative to going into the doctor’s office when I only wish to know my levels, saves a lot of money and if there is something out of whack I can easily make an appointment. The price for this kit is very reasonable.”

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Posted 4 years ago

“It was easy to send in the blood sample. The results where helpful and easy to understand.”

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Posted 4 years ago

“I liked the fast results and explaining how i can help a couple results to be better.”

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Posted 4 years ago

“I was given someone else's results, not even the simple waist-to-height was correct..”

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Posted 4 years ago

“Conflicting tests without super helpful information. All of the suggestions are things I already am or am not doing so no method for improvement. Blanket options for the masses.”

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Posted 4 years ago

“Updating my review as I noticed all of my results were in fact available via desktop (as opposed to the only 2 I saw on the app). The whole process was easy and painless. Customer service was responsive when I needed help. Good information and ways to make improvements to your heath.”

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Posted 4 years ago

“Perfect Product, 100% would recommend.”

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Posted 4 years ago

“Was an easy, reliable way to check my markers. Customer service was good. My only complain was the status tracker didn't work. It never advanced from showing the test being at my home so was concerned my test was lost. All of a sudden got email saying my results were ready. That was a relief, but still, tracker was not great.”

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Posted 4 years ago

“Terrible customer service, no one to speak with, charging me after canceling, order wrong, still sending kits that I did not order. Will get an attorney if I can’t get resolve.”

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Posted 4 years ago

“I really liked how easy it was to collect the sample. The turn around time from the lab was great. The charts are easy to understand. The issue is the insights. If you are suboptimal in 2 areas, the advice is completely different. For instance one insight is to go on a Whole30 diet and another is to go paleo. Which should I do? Then I have to pay more to talk to a doctor? I liked being able to take this into my own hands, but it needs some tweaking.”

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Posted 4 years ago

“I am so disappointed because it seemed like it could be a really great service but my first order included TSH test, but I did not receive TSH results and when I asked about that I was simply told that I could have a 25% discount on my next test. I would not have set up the subscription at all if I had not been able to get a TSH test because it was my primary concern. When I explained that and asked for a refund I was only told that my subscription would be canceled at my request and no mention of refund even though I had stated clearly that without a refund I would be disputing the charge for that and the second kit that they sent me before I even sent my first test card in. I didn't receive any kind of real apology and so I have disputed the charge for both kits. I also removed my review on my Facebook page which linked for new customers to be driven to this service and I have explained that the reason I had to resend my positive review was poor customer service.”

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Posted 4 years ago

“Tests resulted quickly and in an easy to understand format.”

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Posted 4 years ago

“Very disappointed with the testing procedures. Had to stuck finger twice and still did not get enough blood on sample to spread completely. I called support was told to send sample in anyway. I'm still waiting on results or reply after 3 weeks. I asked for a new kit or refund no reply as of yet.”

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Posted 4 years ago

“was hoping for actual numbers from results not there scale can't compare with previous test”

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Posted 4 years ago

“Thanks so much. Results came in fast and were informative!”

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Posted 4 years ago

“I love that every few months I can monitor my own health without having to see a doctor”

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Posted 4 years ago

“Test arrived in a timely manner and we had results in 6 days. Convenience of at home testing.”

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Posted 4 years ago

“I love that I can check my health markers from the comfort of my own home! This is super helpful and the results were accurate!”

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Posted 4 years ago

Choose Health is rated 4.1 based on 277 reviews