“I can fortunately say I was the best dressed wedding guest (in the blue figure hugging dress from CLUB L) The dress complimented my post baby figure with the roughing effect and kept everything in place that was meant to be in place. I wasn't part of the bridal team but I definatly gave them a good run on the day. Thankyou for making this mum feel beautiful. PLEASE continue to add styles for those XL 16-18.”
“Fantastic quality clothes, sizing is very generous so in future I’d size down from your regular size. Order and returns process was incredibly efficient so will definitely be ordering again even though due to sizing I had to send my first order back.”
“I ordered two dresses for a wedding I’m going to next week and they’re both too beautiful to decide between! I’m seriously contemplating wearing both and doing a mid wedding outfit change 🤣 the quality is amazing and fit beautifully! I will definitely order here again in the future for all my big occasions. 5⭐️”
“I bought three dresses to find something to wear for a wedding and I was really impressed by quality of all of them. The colours were exactly as shown online and delivery was quick too. I would definitely order from here again.”
“I bought a lovely dress, Candy Shimmer. Good delivery prices & my item arrived within a couple of days. The dress was of good quality material, it was also lined inside the dress & it looked exactly as described on the website. Would definitely buy from Club L London again.”
“I ordered a beautiful dress and was excited to receive it for a vacation. I ordered a size 2 and received a size 6. i THOUGHT OKay no problem i can do an exchange. I emailed customer service 4/5 days ago , twice and received no response. I am an international customer (CANADA) so the return process is not made easy from this company. First, the return label wouldn't work. ( I THINK maybe it was for uk customers) If i ship on my own expense it would've been $150, more than the price of the dress! SecondlY, this is the company's fault. They sent the wrong size. They should be paying for any shipping costs SINCe its their fault but they're so hard to get in touch with. They have't even responded back. Just your generic were busy WITH
" you should get an email back within 48 hours."
Never will i shop with this or any international company again. There goes $150.. Unless i can re-sell it . HORRIBLE COMPANY THAT WILL NOT HELP YOU WHEN THERE IS AN ERROR WITH YOUR ORDER. ERROR ON THEIR PART SENDING THE WRONG SIZE...AND NOT MAKING ANY EFFORTS TO FIX THEIR MISTAKE. THERE IS NO POINT IN SHOPPING WITH A COMPANY WHO OFFERS NO CUSTOMER SERVICE SUPPORT WITH YOUR PURCHASES IF YOU HAVE ANY QUESTIONS/CONCERNS/ISSUES.
Has anyone had any similar experiences? its so frusterating! I feel so HOPeless. I will have to try to sell the dress personally since there is no way a size 6 would fit. Also, its very upsetting that the company has not even made an responses to my emails.
I WILL NEVER SHOP HERE AGAIN.”
