“I ordered some clothes from club London, unfortunately they were too small and not what I expected so I wasn't interested in an exchange I wanted a refund. I started the refund process, on February 14th 2022 I received an email stating they received the items. The email stated I should receive an refund within the next 10days. As of today April 11, 2022 I have not received a refund of my $213.99. I have sent several emails as there is no contact number for them. Do not purchase anything from them, they got their items back and my money. I will be reporting them.”
“Awful. Dress arrived damaged in two different places.
Not what I expected from my first order from this company.
£5.99 for a delivery of a damaged dress?
I’ll not be ordering again”
“0*
Awful awful awful, I spent £100 on a skirt and top as well as paying for next day delivery. Someone hadn’t done their job properly and sent my order out with standard delivery so I had to contact DPD and pay an extra £10 to upgrade it and get it in time for the weekend.
Messaged on Facebook and instagram to get fobbed off and told to email customer service, if which is a response time of up to 4 days, how can you run a business is beyond me?
Important: I received my order and the material was cheap and tacky, for £100 I was expecting luxury not Primark tat.
To top it all off my top BROKE and the button fell off meaning I had to go and buy a whole other outfit and it ruined my day out in Leeds.
Disgusted and I will be returning the goods for a full refund and telling everyone I know NEVER to order again from here.”
“So happy with my dress, I normally have to order lots of dresses to find something I like. This is the first one and I love it. Great quality, great prices and Fast delivery too”
“Absolutely stunning dress exactly like the photo and the value for money is insane I can’t express how much i love this dress lol it’s a beautiful colour good material would recommend Club L to anyone!”
“The dress is really beautiful, good colour and fit. Ordered size 4 for my young daughter. Club L dresses are always really beautiful and good quality for occasions. Deivery was efficient, with notifications on delivery.”
