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Club L London Reviews

4.0 Rating 1,507 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
Quick delivery although ordered it for NDD but didn’t come the following day. Item was really good quality but didn’t suit me so had to return.
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Posted 3 years ago
A bought a beautiful black Bardot dress for my birthday and once I received it it exceeded my expectations! The dress fit perfectly and was so figure flattering. Absolutely love it 😍
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Posted 3 years ago
Good quality
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Posted 3 years ago
Needed a dress for a wedding, I have never used club L before! Ordered, and my dress was here within 24 hours! In love. Great quality, luxury feel & look!!
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Posted 3 years ago
Loved my dress looked unreal!! Got so many compliments ☺️
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Posted 3 years ago
Excellent dresses as always, lovely material and fast delivery
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Posted 3 years ago
Amazing fits perfectly absolutely delighted with it 💜
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Posted 3 years ago
Love my two piece set. So comfy and lovely colour. Very fast delivery, really happy with my purchase!
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Posted 3 years ago
I ordered some clothes from club London, unfortunately they were too small and not what I expected so I wasn't interested in an exchange I wanted a refund. I started the refund process, on February 14th 2022 I received an email stating they received the items. The email stated I should receive an refund within the next 10days. As of today April 11, 2022 I have not received a refund of my $213.99. I have sent several emails as there is no contact number for them. Do not purchase anything from them, they got their items back and my money. I will be reporting them.
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Posted 3 years ago
Great service and delivery was extremely fast!
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Posted 3 years ago
Awful. Dress arrived damaged in two different places. Not what I expected from my first order from this company. £5.99 for a delivery of a damaged dress? I’ll not be ordering again
Club L London 1 star review on 10th April 2022 Club L London 1 star review on 10th April 2022 Club L London 1 star review on 10th April 2022
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Posted 3 years ago
0* Awful awful awful, I spent £100 on a skirt and top as well as paying for next day delivery. Someone hadn’t done their job properly and sent my order out with standard delivery so I had to contact DPD and pay an extra £10 to upgrade it and get it in time for the weekend. Messaged on Facebook and instagram to get fobbed off and told to email customer service, if which is a response time of up to 4 days, how can you run a business is beyond me? Important: I received my order and the material was cheap and tacky, for £100 I was expecting luxury not Primark tat. To top it all off my top BROKE and the button fell off meaning I had to go and buy a whole other outfit and it ruined my day out in Leeds. Disgusted and I will be returning the goods for a full refund and telling everyone I know NEVER to order again from here.
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Posted 3 years ago
The delivery was quick and the brouse fit me better & I like the it but I think the price is too high just for a brouse of that material.
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Posted 3 years ago
Beautiful dress, really quick delivery.
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Posted 3 years ago
Very disappointed Rubbish material and not the same colour It’s smaller than the size ordered It look very cheap and many defects
Club L London 1 star review on 9th April 2022 Club L London 1 star review on 9th April 2022
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Posted 3 years ago
Scam. Would not give me a refund, lost £60. Quality very average for the price you pay. Awful customer service. Do not shop here.
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Posted 3 years ago
The delivery was quick and the dress was perfect
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Posted 3 years ago
Dress really high quality and postage was super fast
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Posted 3 years ago
So happy with my dress, I normally have to order lots of dresses to find something I like. This is the first one and I love it. Great quality, great prices and Fast delivery too
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Posted 3 years ago
Dress was great quality came fast and just amazing in general!
Club L London 5 star review on 8th April 2022
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Posted 3 years ago
Club L London is rated 4.0 based on 1,507 reviews